Bank of America Reviews

Updated August 28, 2014
Updated August 28, 2014
6,377 Reviews

3.3
6,377 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Bank of America President & CEO Brian T. Moynihan
Brian T. Moynihan
2,705 Ratings

Review Highlights

Pros
  • Excellent work life balance including remote work from home for certain positions (in 352 reviews)

  • Great coworkers, good work /life balance they let a lot of people work from home (in 195 reviews)


Cons
  • Sexism; old BFF network; little work life balance, but they gave lip service to it (in 138 reviews)

  • Lack of communication from upper management with regards to procedure changes (in 162 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    the experience is very useful

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Bank of America full-time

    Pros

    they will give more opportunity for you.

    Cons

    The salary is not high.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Bank of America is a great company with great work life balance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations Analyst  in  Tempe, AZ
    Current Employee - Operations Analyst in Tempe, AZ

    I have been working at Bank of America full-time for more than a year

    Pros

    Flexible work arrangements, 401k matching, career development, regular performance reviews, friendly coworkers, good vacation and holiday time off, sick time, people understand family commitments

    Cons

    complex organization, frequent changes to processes, tough to reach exceeds expectations. Things change very frequently at Bank of America. You have to be willing and ready for change.

    Advice to ManagementAdvice

    Simplify the company processes as much as possible

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    BOA

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Bank of America

    Pros

    Great benefits and low out of pocket costs

    Cons

    Federal regulations hard to work within

    Approves of CEO
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  5.  

    Good company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Teller  in  Bakersfield, CA
    Current Employee - Teller in Bakersfield, CA

    I have been working at Bank of America part-time for more than 3 years

    Pros

    Very good benefits for part-time associates.

    Cons

    Management can ask too much of employees sometimes.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Diverse experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Charlotte, NC
    Current Employee - Anonymous Employee in Charlotte, NC

    I have been working at Bank of America full-time for more than 8 years

    Pros

    Financial Institution with broad and deep services which allows a wide range of career paths. Competative pay, average bonus.

    Cons

    Work life balance can be a challenege, and leadership has a tendancy to hire from outside rather than promote from within a far amount of the time.

    Advice to ManagementAdvice

    Better leverage internal talent.

    Recommends
    Positive Outlook
    Approves of CEO
  7. 1 person found this helpful  

    Amazing Employer!!! However, stuck in a position I loathe.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Marketing Specialist
    Current Employee - Customer Marketing Specialist

    I have been working at Bank of America full-time for more than 3 years

    Pros

    Good Health Benefits, 401K match up to 5% plus an additional discretionary 2%, career growth for performers, associate friendly almost to a fault, Child Care Reimbursement, 3 weeks vacation, most department have a great work life balance, very involved in the community, great affinity for military and veterans, genuine when it comes to Customer Service, and much more!!!

    Cons

    Lower pay compared to the other big 3. Pushy tactics for credit card products customer don't want or need. I've been with BofA for a long time and have worked in several great departments, this one is torture. Transfer you say??? Nope, BofA has a one year time in role policy so you are stuck, managers can veto this rule but not in this department. Schedule is not family friendly, you have one of two choices 6AM-3PM or 1PM to 10PM with odd days off. You will require access to a dozen or so programs during calls yet this is one of the only departments that only uses one computer monitor per PC making your job much more laborous.

    Advice to ManagementAdvice

    I genuinely love Bank of America, I have had great success and have been recognized throughout my career with you. However please revisit the time in policy for lower band positions, this department is arrogantly dismissive about management exceptions to post out ( I literally heard a manager on the floor tell one of his team associates who requested an exception and who is commuting over 45 miles each way say " Ask yourself this? Have we received a return on our investment from you?" so demoralizing ), please consider the employee who enjoys performing for the bank but feels utterly stuck in a position they are not happy in.

    Recommends
    Neutral Outlook
    Approves of CEO
  8. 1 person found this helpful  

    Solid Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Operations Consultant
    Current Employee - Senior Operations Consultant

    I have been working at Bank of America full-time for more than 8 years

    Pros

    The company has great employee networks and self training tools. They have a great program call MyWork that allows employees (depending on the type of work you do) to work from home full time or partial. Banking privileges are sweet too.

    Cons

    The pay scales are kept secret. You are not allowed to discuss salary or bonuses. When you apply for a position you don't know the pay range. Many times you end up being offered a position and without an increase because the your current salary is considered to be within 'range' of the position you applied for. Lower level employees are not eligible for end of year bonuses. They can only receive salary increases.

    Advice to ManagementAdvice

    Provide people with the knowledge of the true position expectations and pay range so that they can make an informed decision. There is nothing worst than going through the interview process and only to find out that your salary is too much for the position you are being offered. While many are willing to move for the same pay for new experiences, a lot of people look for promotions to increase their base salary and/or bonus.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    PT-teller

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Bank of America

    Pros

    co-workers were friendly, not very busy at rushing hours. lunch time, and the working environment was nice and clean.

    Cons

    there is none,oh, the min wage is a little bit low.

  10.  

    Hard work pays off

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Personal Banker  in  Northridge, CA
    Current Employee - Personal Banker in Northridge, CA

    I have been working at Bank of America full-time for more than 3 years

    Pros

    good compensation in comparison to other banks of the same position, friendly staff: feels like a second family. Goals are manageable and management is helpful. Very customer service oriented, not to focused on sales, but for the benefit of the customer.

    Cons

    not too many cons. Like any job it has its ups and downs. I'm not too fond of the virtual training they provide, a lot of the information is not applicable to different job types. There needs to be a better focus on training new staff and hiring the right people with a positive outlook.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Able to teach a corporate view of banking

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Banking Center Manager II  in  Allentown, PA
    Former Employee - Banking Center Manager II in Allentown, PA

    I worked at Bank of America full-time for more than 3 years

    Pros

    Ability to move within the organization and grow. Some flexibility and the benefit package is expansive. Plenty of opportunity to learn

    Cons

    Time balance is sometimes questionable. Also there were question as to how to grow within the organization. Hard work did not always equal promotions

    Advice to ManagementAdvice

    More clarity and life work balance

    Recommends
    Neutral Outlook
    No opinion of CEO

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