Bank of America

  www.bankofamerica.com
  www.bankofamerica.com
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Bank of America Reviews

Updated September 15, 2014
Updated September 15, 2014
6,471 Reviews
3.3
6,471 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Bank of America President & CEO Brian T. Moynihan
Brian T. Moynihan
2,758 Ratings

Review Highlights

Pros
  • Excellent work life balance including remote work from home for certain positions (in 352 reviews)

  • Great coworkers, good work /life balance they let a lot of people work from home (in 195 reviews)


Cons
  • Sexism; old BFF network; little work life balance, but they gave lip service to it (in 138 reviews)

  • Lack of communication from upper management with regards to procedure changes (in 162 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Loan Servicing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Researcher  in  Westlake Village, CA
    Former Employee - Researcher in Westlake Village, CA

    I worked at Bank of America full-time for more than 3 years

    Pros

    Leadership, office culture, personal growth, benefits

    Cons

    Promations, Perks, overtime, commucation, location

    Advice to ManagementAdvice

    Get everything i writing

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  2.  

    Good company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Vice President  in  Atlanta, GA
    Former Employee - Assistant Vice President in Atlanta, GA

    I worked at Bank of America full-time for more than 5 years

    Pros

    Great benefits, salary and work environment

    Cons

    Some long hours, some potentially excessive levels of management.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Great opportunity for students!

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Bank of America

    Pros

    The benefits are amazing. Health care, dental care and vision . They Also help you with paying for school. Its a great environment to be in. The recruiters are so kind and patient. They work with you and are very professional.

    Cons

    The 300+ repetitive question assessment, the long process to become employed ; It takes about a month for them to finish the whole process to get you permanently hired.

    Advice to ManagementAdvice

    N/A

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  5.  

    Underwriter

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Bank of America full-time for more than 8 years

    Pros

    Professional environment, challenging work, manager allowed us the flexibility to work with and assist customers and teammates. Good benefits. A wide range of good courses available on the internal training site which could be used for self improvement. Good teamwork.

    Cons

    The system was cumbersome and could be very frustrating to use; a replacement system is in development.

    Advice to ManagementAdvice

    Job training could be better; new associates need someone available to help them. It would be better if some hands-on training was available to go with all of the classroom training at onboarding.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Great place to work for such a large company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Bank of America full-time for more than 10 years

    Pros

    Great benefits, flexible work hours, ample opportunity for learning and the ability to move between departments after one year of service. Most peers are a joy to work with. The current CEO seems to be making progress with improving the company but has his work cut out for him trying to repair the damage done by the former. There seems to be a genuine effort to make the bank a better place to work despite the current economic environment.

    Cons

    Executive management is detached and separate from the mid-level managers and employees. They are mostly hired from the outside and typically last about 2 years. As a result, we're subjected to constant re-orgs and useless departmental name changes. Real organizational improvement is slow. There are a lot of inefficiencies and bureaucracy due to the many mergers and increased government regulation.

    Advice to ManagementAdvice

    More effort needs to be directed to automating the infrastructure; there are way too many disparate, yet somewhat redundant processes in place. Software development projects need to be more completely defined and realistically scoped before implementation. The politics of building fiefdoms needs to be replaced with a common corporate team spirit.

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    Great Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Executive Assistant  in  Denver, CO
    Former Employee - Executive Assistant in Denver, CO

    I worked at Bank of America full-time for more than 8 years

    Pros

    Outstanding benefits, the health insurance packages were incredible. The company has a great understanding for personal emergencies - I had taken maternity leave (12 weeks paid), and soon after returning to work my husband was in a major accident and on life support. BoA has an employee family benefit where they will hold your position in qualifying medical emergencies such as this, although unpaid (since my fmla had been used for the year). I'm grateful to have had such an understanding company and management team as a support in such a scary time.

    Cons

    Lack of career growth opportunity, feeling like a spec in a crowd.

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    Excellent Company

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Bank of America

    Pros

    Love it here, keep growing

    Cons

    Nothing to mention, keep up the great work!

  9. 1 person found this helpful  

    I really love this company but over the last 2 years the banking center goals are absolutely ridiculous!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Banking Center Assistant Manager  in  Dallas, TX
    Current Employee - Banking Center Assistant Manager in Dallas, TX

    I have been working at Bank of America full-time for more than 3 years

    Pros

    The best things about this company are the benefits, and job opportunities. There are so many different areas of the bank if you are unhappy in 1 area you can simply try something else.

    Cons

    It is really difficult for any banking center associate to meet their goals.... the goals are ridiculous! It is also ridiculous all the things that they believe management should be able to do... at 1 time!

    Advice to ManagementAdvice

    Upper management should really consider the standard of goal measurement.

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    the experience is very useful

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Bank of America full-time

    Pros

    they will give more opportunity for you.

    Cons

    The salary is not high.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Bank of America is a great company with great work life balance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations Analyst  in  Tempe, AZ
    Current Employee - Operations Analyst in Tempe, AZ

    I have been working at Bank of America full-time for more than a year

    Pros

    Flexible work arrangements, 401k matching, career development, regular performance reviews, friendly coworkers, good vacation and holiday time off, sick time, people understand family commitments

    Cons

    complex organization, frequent changes to processes, tough to reach exceeds expectations. Things change very frequently at Bank of America. You have to be willing and ready for change.

    Advice to ManagementAdvice

    Simplify the company processes as much as possible

    Recommends
    Positive Outlook
    Approves of CEO

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