Bank of Ireland Reviews

Updated August 14, 2015
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55 Employee Reviews

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  1. Customer service role

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service in Dublin, Co. Dublin (Ireland)
    Former Employee - Customer Service in Dublin, Co. Dublin (Ireland)
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Bank of Ireland full-time (More than a year)

    Pros

    hands on approach from managers, broad spectrum of activities every day ranging from direct debits to account opening to SO's

    Cons

    good experience for a role just out of college but a bit repetitive, Management were extremely friendly


  2. Bank of Ireland

    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Big company, great place to work!

    Cons

    May be a lack of oppurtunities!


  3. Financial Accountant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Financial Accountant
    Former Employee - Financial Accountant
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Bank of Ireland full-time (More than a year)

    Pros

    The people were some of the few pros to working there. Friendly atmosphere amongst staff. Some courses available not many!

    Cons

    Qualifications not recognised. Advertise for part qualified roles but don't pay for anything except your sub fee!!! Not enough focus on people your one of a number with very little regard for people and very limited ways to progress in your career.

    Advice to Management

    Focus more on people. Staff turnover awful with loss of knowledge and invest in proper accounting packages.


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  5. Fantastic Company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Mortgage Consultant in Bristol, England (UK)
    Current Employee - Mortgage Consultant in Bristol, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bank of Ireland (Less than a year)

    Pros

    Independence. People have good amount of space to work and generally a nice environment. Top company all round and cannot do enough for people.

    Cons

    None at all. Keep up the good work.

    Advice to Management

    None keep up the good work.


  6. Helpful (1)

    Fantastic colleagues and line management, terrible culture

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Relationship Manager in Dublin, Co. Dublin (Ireland)
    Former Employee - Relationship Manager in Dublin, Co. Dublin (Ireland)
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Bank of Ireland full-time (More than 8 years)

    Pros

    Colleagues are almost universally enjoyable to work with. Fun, hard working and helpful, and I was astonished to see the level of talent and creativity. I can't certainly complain about (nearly) any of my direct managers either. Options to move around branches and departments fairly easily, which keeps the work fresh and interesting. Good social culture.

    Cons

    The absolute stereotype of an old-school, hierarchical, rigid organisation, motivated by and managing through fear. There are small change initiatives, but they are tiny drops in a culture that needs to change from the top down. There is no room for employee empowerment or new ideas. I have heard fantastic ideas and suggestions from those "in the field", starting with the cashiers, but the suggestions are either not listened to at all, or die somewhere along the escalation hierarchy. Executive management are also making severely unintelligent, illogical business decisions, changing the things that are actually working well, and leaving issues affecting productivity to fester. The extremely late "upgrade" of the IT systems is a great example...

    Advice to Management

    Don't be so afraid to think outside the box. You have an absolute wealth of talent and creativity in your loyal work force, who would happily help the Bank into the 21st century (or even the 20th). You cannot be everywhere at once, so set up a good process for both receiving and acting on employee feedback (something better than the silly, nondescript Gallup polls). Those doing the core jobs have tons of suggestions for improving productivity.


  7. Good culture

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Head of Control & Planning in London, England (UK)
    Current Employee - Head of Control & Planning in London, England (UK)
    Recommends
    Positive Outlook

    I have been working at Bank of Ireland full-time (More than 10 years)

    Pros

    Strong culture, good work-life balance

    Cons

    Decision making can be slow


  8. Manager - Retail

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Manager in Dublin, Co. Dublin (Ireland)
    Current Employee - Retail Manager in Dublin, Co. Dublin (Ireland)
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    City centre location. Close to transport links. Some good colleagues. Tax saver ticket a good benefit. Not much else good to say

    Cons

    Culture of fear/mistrust. Senior managers not managed properly from above. One rule for them, another for everyone else. Lack of 'real' leaders. New reward framework has been badly communicated and is seen as tool to underpay people.

    Advice to Management

    Introduce 360 degree feedback as some managers, particularly senior managers, have very poor leadership skill/ management skills. Lack of inspiring leaders


  9. Employer

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Staff and community very strong internal

    Cons

    traditional structure and approach, technology


  10. Customer Service, Banking 365

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Agent, Banking 365 in Kilkenny (Ireland)
    Former Employee - Customer Service Agent, Banking 365 in Kilkenny (Ireland)
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Bank of Ireland full-time (Less than a year)

    Pros

    Good people work there. It's the kind of job you leave at the door when you walk out every evening - so it's good for people looking for something they don't have to think about.

    Cons

    Very little room for advancement within the company, and not-so-great starting salary with slight increases over the years.

    Advice to Management

    Fix the revolving door of employees by offering better prospects to those coming in - room for growth, and better wages and benefits. Also, I feel as though the canteen would be better if it was operated by an independent business, rather than a huge chain. It would probably DO better too, as people would feel better spending money with them.


  11. Poor management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    There is a Canteen on site.

    Cons

    No development of career, not very flexible to employees.



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