Bank of the Ozarks

  www.bankozarks.com
  www.bankozarks.com

Bank of the Ozarks Reviews

Updated November 5, 2014
Updated November 5, 2014
15 Reviews
2.2
15 Reviews
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Bank of the Ozarks Chairman and CEO, Bank of the Ozarks, Inc. and Bank of the Ozarks George G. Gleason
George G. Gleason
7 Ratings

Employee Reviews

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  1.  

    Great Front Line Staff, Not So Nice Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Teller/Customer Service Representative in Conway, AR
    Current Employee - Teller/Customer Service Representative in Conway, AR

    I have been working at Bank of the Ozarks part-time (more than an year)

    Pros

    I enjoyed working with the front line staff. We were able to get to know many of our frequent customers and it was great being able to build those friendships.

    Cons

    Raises were minimal and bonuses were nonexistent. Management often seemed condescending and
    rude to lower level staff.

    Advice to ManagementAdvice

    Management should do more to foster company morale.

    Doesn't Recommend
    Disapproves of CEO
  2.  

    Terrible experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Teller/Customer Service Representative
    Former Employee - Teller/Customer Service Representative

    I worked at Bank of the Ozarks part-time (more than an year)

    Pros

    Good benefits for the customers, above average pay for college students, typical holidays off and bankers hours, the usual

    Cons

    Our company was bought out by this company, and my location was shortly shut down afterwards and our jobs were lost. The problem wasn't the displacement from our jobs, but the way in which it was handled (which was very distasteful). There was a very strong lack of communication in the short amount of time that we remained after the buyout which made things very confusing and disheartening. It was more being like the redheaded stepchildren of the company instead of the team.

    Advice to ManagementAdvice

    Keep in mind that the smaller people in the company are the worker bees that make the company run. Without them, day-to-day processes would not be possible and the customer service aspect that everyone speaks so highly of would be lost. Before you decide you want to step on the little guys, remember that they're the face of the company and if you weed out the good ones there aren't going to be more left. EVERYONE is human, so don't dehumanize them just because they make a little less.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    Blind sided about company...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous in Charlotte, NC
    Current Employee - Anonymous in Charlotte, NC

    I have been working at Bank of the Ozarks full-time (more than an year)

    Pros

    Monday thru Friday operations.

    Cons

    Lean staff and very underpaid for the work load. Benefits are not great. Pay is below compared to other banks.

    Advice to ManagementAdvice

    Hire more personnel to assist in providing efficient customer service and Teller transactions. This is a microwave society and custmers want quick quality service. Another headquarters need to be in Charlotte to assist the new banks that were bought. Branch managers should focus on new businesses and proper management rather than Teller transactions die to short staff.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
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  5.  

    Sometimes frustrating and sometimes rewarding.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Teller/Customer Service Representative in Russellville, AR
    Former Employee - Teller/Customer Service Representative in Russellville, AR

    I worked at Bank of the Ozarks full-time (more than 3 years)

    Pros

    Lots of training, decent 401k plan,

    Cons

    Pay is low, not much room for advancement, not much structure and every branch does different things, nothing is done the same.

    Advice to ManagementAdvice

    Pay more attention to the tellers. I will never understand why a teller gets paid the least. That's sad when ebanking makes more. Tellers are the bank. No tellers, no business. Focus on what's going on in the branches you already have instead of purchasing more. I worked at a branch with a horrible manager and watched them run off 8 great employees, while HR did nothing about it and they were called several times. That person is still there and just ran another employee off. Get it together. Your loosing great lifetime workers bc nobody pays attention to the branches. They are way to worried about becoming a big bank.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    Horrible management make a horrible environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Teller in Carrollton, TX
    Former Employee - Teller in Carrollton, TX

    I worked at Bank of the Ozarks full-time (more than an year)

    Pros

    This branch is not open on Saturdays

    Cons

    The environment is so racist it is unreal. If you are not African-American, you will not last long in this branch.You will be excluded from everything. People stay in their offices rather than help coworkers or customers or even pick up the phone unless they check caller ID first. People are quick to pawn their work off on others so they can gossip.

    Advice to ManagementAdvice

    You need to find management that will provide a better work environment to all of the staff and actively tries to manage or even work. Try promoting from within. It doesn't motivate your employees when they know they will never go anywhere.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7.  

    Bad Management!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Teller in Little Rock, AR
    Current Employee - Teller in Little Rock, AR

    I have been working at Bank of the Ozarks part-time (less than an year)

    Pros

    Very slow traffic. A lot of down time.

    Cons

    Internal gossips, bad management, unprofessional work ethics among employees, management creates intimidating working environment, talk about other employees and make sure they know it

    Advice to ManagementAdvice

    Why try

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    Good Company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Financial Service Representative in Rogers, AR
    Former Employee - Financial Service Representative in Rogers, AR

    I worked at Bank of the Ozarks full-time (more than an year)

    Pros

    The region I worked for in my opinion had great condition-workers and good management. Pay for my region I believe was slightly above average and training is good at this institute.

    Cons

    I feel like this company does like to promote from within but due to in my division having smaller branches the only positions that ever became available were entry jobs it was harder to move up. Incentives are not the best they could be better.

    Advice to ManagementAdvice

    Keep doing what you do... I feel like you are doing a good job.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Absolutely Awful!!!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Teller/Customer Service Representative in Ozark, AR
    Current Employee - Teller/Customer Service Representative in Ozark, AR

    I have been working at Bank of the Ozarks (more than an year)

    Pros

    The only pro to working here is keeping up with your expenses a lot more!

    Cons

    Bad management, gossip spreading, rumor starting, snobby backstabbing co-workers! And management is a part of it all! Very "cookie cutter" place of employment! The tellers all talk trash about everyone, makes fun of customers and are out for themselves 110%... management is a part of it all by disclosing confidential information. Very unprofessional and shady. Work environment is much like a high school "group" you're either in....or out. And if you're out of the childish game playing group, they will make every day a living hell for you.

    Advice to ManagementAdvice

    My advice to management is to quit and get GOOD PROFESSIONAL management to hire all new staff that actually cares about people and each other.

    Doesn't Recommend
    No opinion of CEO
  10.  

    Ultimate micro-management with no loyalty to employees.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Commercial Lender
    Current Employee - Commercial Lender

    I have been working at Bank of the Ozarks full-time (more than 5 years)

    Pros

    Company stocks has performed well over the last several. All officers received stocks which helped to make up for the below market salaries that the company pays.

    Cons

    Micro-management from the very top down. Company demands absolute loyalty from employees with zero given in return. Below market wages. CEO with an ego greater than that of Donald Trump. Anyone who even hinted that George Gleason may be wrong about something will soon find themselves unemployed.

    Advice to ManagementAdvice

    Dial down the ego and listen to front line employees.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  11.  

    Great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Teller in Sarasota, FL
    Current Employee - Teller in Sarasota, FL

    I have been working at Bank of the Ozarks full-time (more than an year)

    Pros

    the company gives you amazing training, constantly growing

    Cons

    benefits could be better, and pay is very low for comparable positions with experience level

    Recommends
    Positive Outlook
    No opinion of CEO

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