Bank of the West

  www.bankofthewest.com
  www.bankofthewest.com

Bank of the West Reviews

Updated December 16, 2014
Updated December 16, 2014
233 Reviews
2.8
233 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Bank of the West Chairman & CEO J. Michael Shepherd
J. Michael Shepherd
119 Ratings

Review Highlights

Pros
  • Good Salary bur not good management and work life balance (in 11 reviews)

  • Good pay, good benefits, most of the employees are friendly and helpful (in 12 reviews)


Cons
  • I only recalled my manager telling us "good work" when my manager is praised by the upper management (in 10 reviews)

  • And sometimes, the whole internal system of the bank is just really "old school" which makes communicating a little difficult (in 8 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    The people were really nice and friendly. I managed to learn a lot while interning there and was always helped.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in San Ramon, CA
    Former Employee - Anonymous Employee in San Ramon, CA

    I worked at Bank of the West as an intern (less than an year)

    Pros

    The hours are good, the work is real and the environment is stimulating, but not too extreme.

    Cons

    Sometimes there could be more work that interns could receive.

    Advice to ManagementAdvice

    Try to involve certain interns more in order to develop their interest in staying with the bank.

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    Good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA

    I have been working at Bank of the West full-time (more than an year)

    Pros

    Solid Bank, part of BNP Paribas Group, gives it a local but global footprint. Friendly work environment, you see stuffed bears are everywhere.

    Cons

    Lots of layers in the hierarchy can slow down decision making process

    Advice to ManagementAdvice

    Do more career coaching and create career path within group since there ate lots of opportunities

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Very good experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Human Recources Officer in Portland, OR
    Former Employee - Human Recources Officer in Portland, OR

    I worked at Bank of the West full-time (more than 8 years)

    Pros

    Great support from regional executives and manager & good training

    Cons

    Regional leadership was positive. At times felt that HR managers were condescending. Having said that they were supportive.

    Advice to ManagementAdvice

    Be real and not political

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    Good internship

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Bank of the West as an intern (less than an year)

    Pros

    Strong teams that consist of individuals usually working together in a cohesive direction.

    Cons

    Very disarrayed when all of the pieces are put together. Not entirely sure where the company itself is trying to focus.

    Advice to ManagementAdvice

    Establish goals better

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    Outdated, Afraid of Change, and have been labeled as an unprofessional employee for utilizing a bicycle

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Branch Sales Manager in San Jose, CA
    Former Employee - Branch Sales Manager in San Jose, CA

    I worked at Bank of the West (less than an year)

    Pros

    Can't really say anything positive about this company. I have worked in other banks and this is by far the worst financial institution.

    Salary is competitive and higher compared to the national average.

    Cons

    Outdated, Non-economical, Significantly behind in technological advancements, Management is a joke and Bureaucratic practices are abundant within this bank, which is pretty common throughout financial institutions...

    Advice to ManagementAdvice

    Grow up, don't be so resentful of talent and actually promote those who deserve it based on successes and attitude

    Doesn't Recommend
    Negative Outlook
  7.  

    So So

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative (CSR) in Anaheim, CA
    Current Employee - Customer Service Representative (CSR) in Anaheim, CA

    I have been working at Bank of the West part-time (less than an year)

    Pros

    Small community bank that is very customer oriented

    Cons

    Not technologically advanced as most big banks

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    Good manager, relevant performance review, weak pay and focused on sales.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative (CSR) in Brighton, CO
    Former Employee - Customer Service Representative (CSR) in Brighton, CO

    I worked at Bank of the West full-time (more than 3 years)

    Pros

    I liked my manager and the job was satisfying, especially when I got to play financial detective and figure out what went wrong with someone's account.

    Cons

    In the latter part of my time with them, there was an increasing focus on sales, to the point where the fact that I was an extremely fast and productive teller didn't matter because I wasn't a good salesperson.

    Advice to ManagementAdvice

    Keep the sales incentives as just that - incentives - not mandates.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    High pressured sales environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Branch Sales Manager
    Former Employee - Branch Sales Manager

    I worked at Bank of the West full-time

    Pros

    Good opportunities if you are a top performer.

    Cons

    Stress level, unrealistic goals, little flexibility

    No opinion of CEO
  10.  

    Unprofessional Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Financial Services Officer
    Former Employee - Financial Services Officer

    I worked at Bank of the West full-time (more than an year)

    Pros

    Customers are friendly and loyal. Co-workers are pleasant. Hourly wage is fair compared to other banks.

    Cons

    Branch and local area management are clueless and will throw their employees under the bus. They are selfish, unprofessional, and lack leadership skills. They spend most of their day gossiping amongst other branch managers and peers. Thereby, disclosing private/confidential information about their staff. (and they wonder why their day was unproductive!) The company is too cheap to hire additional staff and you end up performing two jobs instead of one. Conjointly, the company makes it difficult to earn quarterly bonuses and do not know how to promote employees.

    Advice to ManagementAdvice

    Spend more time with your staff to understand their career goals and stop creating such a negative work environment. Positive coaching is not difficult to execute. Lead by example and work hard like your staff. Pay your employee if he/she hits above well above 150% of their total quarterly goal and promote employees that deserve it!

    Doesn't Recommend
    Negative Outlook
  11.  

    Great coworkers, horrible corporate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative (CSR)
    Former Employee - Customer Service Representative (CSR)

    I worked at Bank of the West

    Pros

    Customers were friendly, nice environment, good schedule

    Cons

    Sales goals were ridiculous, managers didn't care

    Advice to ManagementAdvice

    Focus on customer satisfaction and less on forcing new products onto them

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

Bank of the West Photos

my desk
Half of the hallway. Same length down other way.

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