Bank of the West Reviews

Updated June 30, 2015
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2.9
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Recommend to a friend
Approve of CEO
Bank of the West Chairman & CEO J. Michael Shepherd
J. Michael Shepherd
144 Ratings

Pros
  • Great work life balance at the company (in 11 reviews)

  • Good benefits, flexible hours, friendly coworkers (in 12 reviews)

Cons
  • Immense amount of pressure from upper management (in 10 reviews)

  • And sometimes, the whole internal system of the bank is just really "old school" which makes communicating a little difficult (in 8 reviews)

More Pros and Cons

286 Employee Reviews

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  1. Database Admin

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Concord, CA
    Former Employee - Anonymous Employee in Concord, CA

    I worked at Bank of the West (More than 8 years)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Good company to work for.

    Cons

    Location in the middle of no where.


  2. Review

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Bank of the West

    Pros

    Good Work Environment, High value on ethics

    Cons

    Banking as an industry is becoming, increasingly, regulated.


  3. Helpful (2)

    Vice President

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Vice President in Atascadero, CA
    Former Employee - Vice President in Atascadero, CA

    I worked at Bank of the West (More than 10 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Growing Financial Institutions failed "Living Trust": documentation

    Cons

    Experienced managers and personnel are leaving or are being laid off.

    Advice to Management

    Reduce benefits of executive management (golf memberships and cars) and use that money to retain talented mid-management personnel


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Pretty Good!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Oakland, CA
    Former Employee - Customer Service Representative in Oakland, CA

    I worked at Bank of the West full-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Steady job, smaller bank feel so a lot of regulars you will become friendly with, once once you get the rhythm of the job it's pretty fun. My coworkers were like family to me.

    Cons

    Products can be hard to sell at times due to rates not being as low as competitors. Alot of tedious changes made to procedure that makes you wonder if the people upstairs hve nothing better to do.
    A lot of favoritism in management. So if you want to move ahead you'll probably have to be friendly to the right people.

    Advice to Management

    Promote from within when you can


  6. Great place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Collections Agent in Omaha, NE
    Former Employee - Collections Agent in Omaha, NE

    I worked at Bank of the West full-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Loved working here great management. Very patient and the training is very in depth!

    Cons

    Very strict attendance which is expected otherwise who will be answering calls? :-)

    Advice to Management

    Doing a great job!


  7. Finance analyst

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA

    I have been working at Bank of the West

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Not a bad bank to work for. Potential for growth of you put an effort into it.

    Cons

    A little disorganized and work in emergency mode makes it hard to change things.

    Advice to Management

    Take a step back and reorganize processes, will save you money and people head each.


  8. Slowly moving in the right direction

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Advisor
    Current Employee - Financial Advisor

    I have been working at Bank of the West full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good atmosphere, other employees are generally happy, bank customers are very satisfied with the service they receive, regular product updates and trainings, designation renewal fees covered.

    Cons

    Extremely slow to update technology, processes, and compliance is a huge roadblock to business being done. Management focuses heavily on numbers and pushes hard for continually higher goals while ignoring some of the realities.

    Advice to Management

    See R&I and WMG as what they truly are (start-up companies) and help advisors financially get through the early stages. Calm compliance down, stop using fax, update technology, get each division talking to each other and working together or have their scorecard affected.


  9. Sr pm

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Bank of the West

    Pros

    Lots of opportunity to shine here

    Cons

    Rigid mgt style by some leadership


  10. Helpful (4)

    customer service rep

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative (CSR)
    Current Employee - Customer Service Representative (CSR)

    I have been working at Bank of the West full-time

    Pros

    The customers were pleasant. Food was provided once a month. I enjoyed most of my coworkers.

    Cons

    Management does not have good communication skills. They get upset if you try to transfer to another branch. Favoritism.. Also outdated systems


  11. Helpful (1)

    Retain talent

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Bank of the West

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Flexible hours. Flexible sales goals.

    Cons

    Little advancement for growth. Must wait for people to retire and bank constantly hires externally.

    Advice to Management

    Retain talent. Do not treat employees like a number.



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