Bank of the West

  www.bankofthewest.com
  www.bankofthewest.com

Bank of the West Reviews

Updated November 19, 2014
Updated November 19, 2014
226 Reviews
2.8
226 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Bank of the West Chairman & CEO J. Michael Shepherd
J. Michael Shepherd
117 Ratings

Review Highlights

Pros
  • Good Salary bur not good management and work life balance (in 11 reviews)

  • Good pay, good benefits, most of the employees are friendly and helpful (in 12 reviews)


Cons
  • I only recalled my manager telling us "good work" when my manager is praised by the upper management (in 10 reviews)

  • And sometimes, the whole internal system of the bank is just really "old school" which makes communicating a little difficult (in 8 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    High pressured sales environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Branch Sales Manager
    Former Employee - Branch Sales Manager

    I worked at Bank of the West full-time

    Pros

    Good opportunities if you are a top performer.

    Cons

    Stress level, unrealistic goals, little flexibility

    No opinion of CEO
  2.  

    So So

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative (CSR) in Anaheim, CA
    Current Employee - Customer Service Representative (CSR) in Anaheim, CA

    I have been working at Bank of the West part-time (less than an year)

    Pros

    Small community bank that is very customer oriented

    Cons

    Not technologically advanced as most big banks

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    Good manager, relevant performance review, weak pay and focused on sales.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative (CSR) in Brighton, CO
    Former Employee - Customer Service Representative (CSR) in Brighton, CO

    I worked at Bank of the West full-time (more than 3 years)

    Pros

    I liked my manager and the job was satisfying, especially when I got to play financial detective and figure out what went wrong with someone's account.

    Cons

    In the latter part of my time with them, there was an increasing focus on sales, to the point where the fact that I was an extremely fast and productive teller didn't matter because I wasn't a good salesperson.

    Advice to ManagementAdvice

    Keep the sales incentives as just that - incentives - not mandates.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5.  

    OK Place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Mortgage Underwriter in San Ramon, CA
    Current Employee - Mortgage Underwriter in San Ramon, CA

    I have been working at Bank of the West full-time (more than an year)

    Pros

    Loxcation good and quarters ok

    Cons

    unfair practices and no direction

    Advice to ManagementAdvice

    change it

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    Disappointing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Bank of the West

    Pros

    Stepping stone to get foot in door

    Cons

    Non competitive with salary and commission
    Poor management

    Advice to ManagementAdvice

    Review compensation packages
    Implement more leadership and training programs

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    Business Banker Officer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Banking Officer in San Ramon, CA
    Current Employee - Business Banking Officer in San Ramon, CA

    I have been working at Bank of the West full-time (more than 3 years)

    Pros

    Friendly coworkers and superiors. Bank of the West offers a warm welcoming atmosphere to customers.

    Cons

    Despite hard work effort, I did not feel that the support for advancement was fully genuine. Misleading job titles.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  8.  

    FSR

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Kremmling, CO
    Former Employee - Anonymous Employee in Kremmling, CO

    I worked at Bank of the West full-time (less than an year)

    Pros

    Perhaps it was my location, but little if any pros with this company.

    Cons

    Zero training and support. Thrown into opening accounts without any guidance. Managers seem to make themselves look better by keeping employees down. Almost all of the staff left with in 1 year of employment.

    Advice to ManagementAdvice

    Take a close look at who you put in Regional positions. Not leadership worthy in my case.

    Doesn't Recommend
    Negative Outlook
  9.  

    Review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Customer Service Manager
    Former Employee - Assistant Customer Service Manager

    I worked at Bank of the West full-time (more than 10 years)

    Pros

    Good hours . Close to home. Customer service oriented .

    Cons

    High rate of turnover. Upper management cliques. Non competitive pay

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  10. 1 person found this helpful  

    Direct Marketing Manager (contract)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Bank of the West

    Pros

    Nice offices in downtown SF and San Ramon

    Cons

    Marketing is not a priority (no budget).

    Advice to ManagementAdvice

    Spend more on marketing.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11.  

    Customer Service

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Customer Service Manager in Sanger, CA
    Former Employee - Assistant Customer Service Manager in Sanger, CA

    I worked at Bank of the West full-time (more than 5 years)

    Pros

    How there day was, what did they learn.

    Cons

    I deliver above and beyond member service
        I strive for continued excellence
        I conceive exceptional ideas to increase quality member service
        I provide detailed and efficient work

    Advice to ManagementAdvice

    The opportunity presented at this time is very interesting, and I believe that my strong technical experience and education will make me a very competitive candidate for this position. The key strengths that I possess for success in this position include

    Recommends
    Neutral Outlook
    No opinion of CEO

Bank of the West Photos

my desk
Half of the hallway. Same length down other way.

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