Bank of the West Reviews

Updated July 30, 2015
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2.9
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Recommend to a friend
Approve of CEO
Bank of the West Chairman & CEO J. Michael Shepherd
J. Michael Shepherd
154 Ratings

Pros
  • Great work life balance at the company (in 11 reviews)

  • Good benefits, flexible hours, friendly coworkers (in 12 reviews)

Cons
  • Immense amount of pressure from upper management (in 10 reviews)

  • And sometimes, the whole internal system of the bank is just really "old school" which makes communicating a little difficult (in 8 reviews)

More Pros and Cons

303 Employee Reviews

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  1. Risk Analysis Paralysis

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Contractor in San Francisco, CA
    Former Employee - Contractor in San Francisco, CA

    I worked at Bank of the West (Less than a year)

    Recommends
    No opinion of CEO
    Recommends
    No opinion of CEO

    Pros

    If you have risk management in your background, you'll be at home

    Cons

    Very formal office environment, buttoned-up culture, quiet office in general

    Advice to Management

    Engage employees so they feel like they want to come to work


  2. Better than most corporate banks

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Oakland, CA
    Former Employee - Anonymous Employee in Oakland, CA

    I worked at Bank of the West

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Hiring within, team spirit, quality products

    Cons

    Limited branches, changing culture,

    Advice to Management

    None


  3. Great learning experience but the pay is below industry standards

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Bank of the West

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good learning experience. Fun place to work

    Cons

    More work but Low salary.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Decent job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative (CSR) in Daly City, CA
    Former Employee - Customer Service Representative (CSR) in Daly City, CA

    I worked at Bank of the West (More than 3 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Friendly people and customers. Benefits and commission if quota is met

    Cons

    Same customers, hard to sell credit cards to the same clients


  6. Helpful (1)

    Bank of the West

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Omaha, NE
    Current Employee - Manager in Omaha, NE

    I have been working at Bank of the West full-time (More than 3 years)

    Neutral Outlook
    Neutral Outlook

    Pros

    Okay benefits, salary they like to start you at the bottom and once you are in if you make to much and you applied for another position that may disqualify you because they don't want to pay you what you are worth. People seem to fairly nice throughout. You could do worse!!

    Cons

    ........Okay benefits, salary they like to start you at the bottom and once you are in if you make to much and you applied for another position that may disqualify you because they don't want to pay you what you are worth

    Advice to Management

    I was in management so to higher level management I suggest to keep people in the know and not hoard info and drop it on people like a big bomb! The more time people have to digest information can make for a smoother transition.


  7. Helpful (1)

    Great place to work, low pay

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Bank of the West

    Pros

    Great coworkers, awesome management, workload was challenging but doable.

    Cons

    The pay was low. I got offered another teller position in nicer area for Bank of the West, but the pay was only a $1 more than what I already get.

    Advice to Management

    Better pay for your employees if you want a long-term, strong team.


  8. Financial Services Consultant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Bank of the West full-time

    Positive Outlook
    Positive Outlook

    Pros

    Good tuition reimbursement. Good people to work with

    Cons

    Training is crap, pay is terrible if you work your way up through the company.

    Advice to Management

    Pay existing employees similar wages to new hires in the same position.


  9. CSR

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in San Jose, CA
    Former Employee - Customer Service Representative in San Jose, CA

    I worked at Bank of the West part-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Good place to gain experience in banking, basic sales and customer service. If management is supportive, possible opportunities for growth

    Cons

    Company is going through a lot of changes, some employees are not flexible to the change which hurt lower level employees

    Advice to Management

    Make sure employees are happy with changes being made rather than enforcing and copying other banks' models


  10. Behind the Times

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Bank of the West full-time

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    Nice people to work with

    Cons

    Behind the times in technology, structure, and flexibility for employees


  11. Customer Service Representative

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Bank of the West

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Management is very helpful , good benefits.

    Cons

    The training process should be a little more helpful.



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