Bank of the West

www.bankofthewest.com

Bank of the West Reviews

Updated January 28, 2015
Updated January 28, 2015
246 Reviews
2.9
246 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Bank of the West Chairman & CEO J. Michael Shepherd
J. Michael Shepherd
125 Ratings

Review Highlights

Pros
  • Good Salary bur not good management and work life balance (in 11 reviews)

  • Good pay, good benefits, most of the employees are friendly and helpful (in 12 reviews)


Cons
  • I only recalled my manager telling us "good work" when my manager is praised by the upper management (in 10 reviews)

  • And sometimes, the whole internal system of the bank is just really "old school" which makes communicating a little difficult (in 8 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Branch employees are now telemarketers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Lead Teller in Portland, OR
    Current Employee - Lead Teller in Portland, OR

    I have been working at Bank of the West full-time (more than 5 years)

    Pros

    Small company so you know your regional management.

    Cons

    Pay is mediocre and there are few locations in the PNW= fewer opportunities to advance. The worst part of the job is the telemarketing. More banking transactions are being performed automatically/electronically so branch associates are expected to make at least ten sales calls each day to sell products or services.

    Advice to ManagementAdvice

    If you want telemarketers, you should hire them. Train your existing employees on tele-sales if that's what you want them to do. Or scrap it all together, the customers hate it.

    Doesn't Recommend
    Negative Outlook
  2.  

    Great bank

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Branch Manager in San Francisco, CA
    Current Employee - Branch Manager in San Francisco, CA

    I have been working at Bank of the West

    Pros

    A lot of Long tenured employees, Customer focus is #1

    Cons

    technology needs upgrading and is starting to catch up with the industry

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    CBG

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Credit Products Officer in San Francisco, CA
    Current Employee - Credit Products Officer in San Francisco, CA

    I have been working at Bank of the West

    Pros

    Good benefits and work life balance for the industry. 6 percent matching 401k but 25 percent vesting per year.
    Mostly long term employees
    Competitive salary

    Cons

    Red tape as part of BNP Paribas. Can bog down process on joint marketing programs.
    No stock compensation.
    Unrealistic bugets set within CBG.
    Equip software.
    Very light raises. Limited growth opportunity unless promoted.

    Advice to ManagementAdvice

    Management needs to be realistic in setting budgets given current low growth highly competitive environment and be more generous with raises when group growth exceeds peers.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Financial Services Representative

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Bank of the West full-time (more than 3 years)

    Pros

    great atmosphere, wonderful employees, plenty of opportunity to move up with in the company

    Cons

    i do not have any at this time.

    Advice to ManagementAdvice

    i do not have any at this time

  6.  

    Customer Service Representative

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Bank of the West

    Pros

    Great place to work, environment is good. The CSM is awesome and knows her stuff. Plenty of opportunity to grow.

    Cons

    Customers can be challenging when not wanting to follow regulations. Just be cautious

    Advice to ManagementAdvice

    Great job.

    Recommends
    Positive Outlook
    No opinion of CEO
  7.  

    Great place to work!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Recruiter in San Ramon, CA
    Current Employee - Recruiter in San Ramon, CA

    I have been working at Bank of the West full-time (less than a year)

    Pros

    Professional, accommodating, opportunities for growth & promotion, tools & instruction, highly competitive pay & benefits, GREAT PEOPLE!!!

    Cons

    Wish there was more space

    Advice to ManagementAdvice

    Growing fast, more space would be good.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Customer Service Representative for a year focusing on creating client loyalty and new business for growth.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Bank of the West

    Pros

    Great management team, fun work environment with focus on meeting goals to grow business.

    Cons

    Pay is fair but six day a week work schedule can be challenging for those with families with young children.

    Advice to ManagementAdvice

    Smart Staffing not so smart. More staff, five day work weeks benefit everyone and help achieve sustainable engagement.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Bureaucratic Mess

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Vice President/Commercial RM
    Former Employee - Vice President/Commercial RM

    I worked at Bank of the West

    Pros

    Some of the people were nice.

    Cons

    Outdated technology, hard to get anything accomplished,

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  10.  

    Customer Service Representitive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Bank of the West full-time (more than a year)

    Pros

    Bank of the West has great health coverage and a higher starting salary than most other banks.

    Cons

    Bank of the West's sales goals are reasonable for some areas and unreasonable for other areas. Promotion and salary increases are based almost entirely on whether sales goals are met.

    Recommends
    Neutral Outlook
  11.  

    Bank Vice President

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Bank of the West

    Pros

    Fair compensation and good benefits package, with full medical and dental coverage, vacation and sick leave. For a large corporate bank, you can do a lot worse.

    Cons

    Resigned after five years at the bank, because there were not enough opportunities for advancement or personal growth. The bank has not focused on growing its business in the Pacific NW, probably because most of its operations and branches are in California.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

Bank of the West Photos

my desk
Half of the hallway. Same length down other way.

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