Glassdoor is your free inside look at Bank of the West reviews and ratings — including employee satisfaction and approval rating for Bank of the West CEO J. Michael Shepherd. All 109 reviews posted anonymously by Bank of the West employees.
72% of the CEO
J. Michael Shepherd
I have been working at Bank of the West full-time for more than 3 years
Pros – The staff is very helpful with questions and complex problems. On the operations side, overtime is unlimited
Cons – Didn't have all the tools when I got out of training.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-06-04 19:23 PDT
I have been working at Bank of the West full-time for more than 3 years
Pros – they value there customers and find options that fit there clients needs
Cons – the work off an older system and they dont have much growth.
Advice to Senior Management – evaluate your employees and those who arent preforming shouldnt be moving up.
Yes, I would recommend this company to a friend
2013-06-06 12:56 PDT
I have been working at Bank of the West full-time for less than a year
Pros – The expectation to really get to know your customers. This is a no push sales approach in the banking world. For those who really want to blow out the sales this is a place easy to be noticed by managers. Overall, not a high stress bank to work for.
Cons – The computer system is behind in times. From teller transactions to bonus reporting system, this is a major struggle for me day to day. the bank has a very old school way still. Coming from one of the biggest banks in the US this was a HUGE change/ adjustment that I still am getting used to.
No, I would not recommend this company to a friend
2013-05-27 21:48 PDT
2 people found this helpful
I have been working at Bank of the West full-time for more than a year
Pros – people are great to work with
Cons – Pay and management sucks. too many people that's been there for too long.
Advice to Senior Management – pay people better
No, I would not recommend this company to a friend
2013-05-19 17:18 PDT
1 person found this helpful
I have been working at Bank of the West full-time for more than a year
Pros – Bank of the West offers a warm, welcoming atmosphere to customers. I felt that one could easily build upon relationships with customers, considering that most foot-traffic consisted of returning clients.
Cons – Considering the responsibilities and expectations that Bank of the West has of its employees, I did not feel that the compensation given is fair. Despite hard work and effort, I didn't feel that the support for advancement was fully genuine.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-05-06 10:06 PDT
I have been working at Bank of the West
Pros – Great training program and great support from managers
Cons – I wish there was a better referral system throughout different areas of the bank
2013-05-02 08:05 PDT
I have been working at Bank of the West full-time for more than 8 years
Pros – This is a solid company with great values and ambitions to grow and improve.
Cons – San Ramon location is a bit of communita if you must take 680 South. However, they have great campus and caffeteria.
Yes, I would recommend this company to a friend
2013-05-02 11:40 PDT
I have been working at Bank of the West full-time for more than a year
Pros – You are rewarded for your success. They provide plenty of room for growth. Great work/life balance. People recognize you when you work hard, even if sales are down, they understand that is the nature of the business, then we work on how to better ourselves.
Cons – I felt like my tuition reimbursement was not handled properly. It is hard to complain about a company giving you money for school. I just feel like it could have been handled better.
Advice to Senior Management – Keep up the good work. I feel like some of the "little" people that out-perform others are not rewarded as much as they should be (regarding pay). The values management portrays are directly in line with the company and that is what drives our business. People love good customer services. I hope that as this bank grows we are able to still provide the "small bank feel"
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-05-01 09:17 PDT
I have been working at Bank of the West full-time for more than 7 years
Pros – reasonable work life balance. Nothing else.
Cons – No career prospect. Don't expect your contribution to be appreciated if you are not in the inner circle or if you do not BS. Layers and layers of unnecessary management. A lot of people do not deserve to be in the management level.
Advice to Senior Management – REDUCE GREATLY the number of management layer. Have 360 degree feedback. Treat the people who do the actual work with more respect and rewards. The Bank really does not need so many talking managers.
No, I would not recommend this company to a friend
2013-05-29 17:10 PDT
I worked at Bank of the West as an intern
Pros – People are extremely easy to work with, and concerns about your learning
The benefit programs are rather nice
Cons – The location of the HQ is far from downtown SF
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-03-22 20:35 PDT
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