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Bank of the West
2.9 of 5 109 reviews
www.bankofthewest.com San Francisco, CA 5000+ Employees

Bank of the West Reviews

Updated Jun 6, 2013
All Employees Current Employees Only

2.9 109 reviews

                             

72% Approve of the CEO

Bank of the West Chairman & CEO J. Michael Shepherd

J. Michael Shepherd

(60 ratings)

47% of employees recommend this company to a friend
109 Employee Reviews
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Great place to work

Mortgage Processing (Current Employee)
Omaha, NE

I have been working at Bank of the West full-time for more than 3 years

ProsThe staff is very helpful with questions and complex problems. On the operations side, overtime is unlimited

ConsDidn't have all the tools when I got out of training.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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good customer service bank

Customer Service Representative (Current Employee)
Petaluma, CA

I have been working at Bank of the West full-time for more than 3 years

Prosthey value there customers and find options that fit there clients needs

Consthe work off an older system and they dont have much growth.

Advice to Senior Managementevaluate your employees and those who arent preforming shouldnt be moving up.

Yes, I would recommend this company to a friend

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FSR

Financial Service Representative (Current Employee)
San Francisco, CA

I have been working at Bank of the West full-time for less than a year

ProsThe expectation to really get to know your customers. This is a no push sales approach in the banking world. For those who really want to blow out the sales this is a place easy to be noticed by managers. Overall, not a high stress bank to work for.

ConsThe computer system is behind in times. From teller transactions to bonus reporting system, this is a major struggle for me day to day. the bank has a very old school way still. Coming from one of the biggest banks in the US this was a HUGE change/ adjustment that I still am getting used to.

No, I would not recommend this company to a friend

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work place

Treasury Analyst (Current Employee)
San Ramon, CA

I have been working at Bank of the West full-time for more than a year

Prospeople are great to work with

ConsPay and management sucks. too many people that's been there for too long.

Advice to Senior Managementpay people better

No, I would not recommend this company to a friend

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Great company to work for... if you're starting out in retail banking

Assistant Customer Service Manager (Current Employee)
Portland, OR

I have been working at Bank of the West full-time for more than a year

ProsBank of the West offers a warm, welcoming atmosphere to customers. I felt that one could easily build upon relationships with customers, considering that most foot-traffic consisted of returning clients.

ConsConsidering the responsibilities and expectations that Bank of the West has of its employees, I did not feel that the compensation given is fair. Despite hard work and effort, I didn't feel that the support for advancement was fully genuine.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Insurance

Anonymous Employee (Current Employee)

I have been working at Bank of the West

ProsGreat training program and great support from managers

ConsI wish there was a better referral system throughout different areas of the bank

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California bank - good to work for

Vice President - Program Manager (Current Employee)
San Ramon, CA

I have been working at Bank of the West full-time for more than 8 years

ProsThis is a solid company with great values and ambitions to grow and improve.

ConsSan Ramon location is a bit of communita if you must take 680 South. However, they have great campus and caffeteria.

Yes, I would recommend this company to a friend

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I Love My Job

Financial Services Representative (Current Employee)
Overland Park, KS

I have been working at Bank of the West full-time for more than a year

ProsYou are rewarded for your success. They provide plenty of room for growth. Great work/life balance. People recognize you when you work hard, even if sales are down, they understand that is the nature of the business, then we work on how to better ourselves.

ConsI felt like my tuition reimbursement was not handled properly. It is hard to complain about a company giving you money for school. I just feel like it could have been handled better.

Advice to Senior ManagementKeep up the good work. I feel like some of the "little" people that out-perform others are not rewarded as much as they should be (regarding pay). The values management portrays are directly in line with the company and that is what drives our business. People love good customer services. I hope that as this bank grows we are able to still provide the "small bank feel"

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Bad management. Do not reward the rank and file.

Anonymous Employee (Current Employee)
San Francisco, CA

I have been working at Bank of the West full-time for more than 7 years

Prosreasonable work life balance. Nothing else.

ConsNo career prospect. Don't expect your contribution to be appreciated if you are not in the inner circle or if you do not BS. Layers and layers of unnecessary management. A lot of people do not deserve to be in the management level.

Advice to Senior ManagementREDUCE GREATLY the number of management layer. Have 360 degree feedback. Treat the people who do the actual work with more respect and rewards. The Bank really does not need so many talking managers.

No, I would not recommend this company to a friend

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Great Learning Experience

Anonymous Employee (Former Employee)

I worked at Bank of the West as an intern

ProsPeople are extremely easy to work with, and concerns about your learning
The benefit programs are rather nice

ConsThe location of the HQ is far from downtown SF

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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