Bank of the West

www.bankofthewest.com
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Employee Reviews

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  1.  

    Good colleagues, very poor pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Operational Risk Analyst in San Francisco, CA
    Current Employee - Senior Operational Risk Analyst in San Francisco, CA

    I have been working at Bank of the West full-time (more than 5 years)

    Pros

    great people to work with; decent benefits

    Cons

    poor and below market rate salaries are non motivational

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Great Intrinsic Benefits, Not Great Monetary Ones

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - BSA/AML Investigator in San Ramon, CA
    Current Employee - BSA/AML Investigator in San Ramon, CA

    I have been working at Bank of the West full-time (more than a year)

    Pros

    They are very flexible about work hours and time off and allow employees to work from home several days a week. Casual work environment with friendly and helpful coworkers. Great opportunities to expand your knowledge and experience in the compliance industry. Lower management works hard to recognize and support employees.

    Cons

    Understaffed and subpar salary compared to industry. Midlevel management appears to lack a sense of direction and upper management seems reluctant to invest in human resources and updated systems.

    Advice to ManagementAdvice

    Invest in the talent you have on hand. People should not have to demonstrate their value by getting an offer from another employer before receiving a pay increase. Work with midlevel managers rather than micromanaging.

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    Poor Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative (CSR) in San Francisco, CA
    Former Employee - Customer Service Representative (CSR) in San Francisco, CA

    I worked at Bank of the West full-time (more than a year)

    Pros

    Friendly people to work with.

    Cons

    Managers need to be educated

    Advice to ManagementAdvice

    Hire better qualified Managers.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
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  5.  

    IT line manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IT Manager in Monterey Park, CA
    Current Employee - IT Manager in Monterey Park, CA

    I have been working at Bank of the West full-time (more than 5 years)

    Pros

    Technology project opportunities, established corporation, top tiered bank

    Cons

    None to be considered. personal growth, time-off, and compensation are all good

    Advice to ManagementAdvice

    Keep up the good work! the CAO (Mike Bracco) is awesome.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    bank teller

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Bank of the West

    Pros

    the people work with are friendly its like a small family

    Cons

    I don't see and future job growth here due to senior management and from what I have seen as far as other employees who have been here for years and cant move up the ladder due to being screwed around by management

  7.  

    Customer Service Representative

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Bank of the West part-time

    Pros

    Unlike other Big Chain Retail Commercial Banking, I feel like Bank of the West does not pressure you the way BOA or Wells Fargo would. They're more laid-back on achieving your referral goals. Not a lot of pressure.

    Cons

    You can climb up in the bank, but I don't think you would go very far. The systems are very old and outdated to say the least. It's not as big of a bank and do not offer products like the other competitors do. And sometimes, the whole internal system of the bank is just really "old school" which makes communicating a little difficult.

    Advice to ManagementAdvice

    Make sure everyone is on the same page.

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    Poor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager in Denver, CO
    Former Employee - Manager in Denver, CO

    I worked at Bank of the West full-time (more than 5 years)

    Pros

    In my case paid well. Benefits are fair at best. Office was close to home. Great people in the branch.

    Cons

    High staff turnover due to the fact that everything is a priority for executive management and they always change. Company has no focus. They continue to hire more and more people in corporate offices to grow the corporate teams that each only do one thing then continue to squeeze the branches to reduce staff. In management's eyes you're not a person, you're a number. Company has no real focus on anything other than what sounds good today. Great companies don;t need to talk constantly about employee engagement because it is demonstrated consistently in the way employees are treated. Bank of the West has to talk about employee engagement constantly because of the poor management styles so management, particularly regional managers and above must talk about it all the time since the company does not demonstrate it through their actions.

    Advice to ManagementAdvice

    Decide what they want to be when they grow up as a company. Establish clear priorities and focus and don;t change them all the time. Quit talking about employee engagement and show that you care through actions, not empty words. Culture and values are very good but very much like employee engagement they are just empty words because management does not follow them.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 2 people found this helpful  

    Super Regional Bank Struggling to Be Big Bank

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Compliance
    Former Employee - Compliance

    I worked at Bank of the West full-time

    Pros

    Lots of good colleagues
    People truly care about the bank's customers

    Cons

    Leadership unable to set and stick to priorities through completion. Result is that everything is a priority, all the time, resulting in constant, daily "fire fighting", a crushing workload, and demoralized, overworked staff who have no "work-life" balance. Infrastructure/systems/automation are grossly inadequate for the size of the bank. The organization relies far too much on manual and semi-manual workarounds and spreadsheets behind-the-scenes to get things done. For every high priority "fire"/critical deliverable that the staff are able to complete, there are 10, 20 or more that are not getting done for lack of resources. Pay is sub-par in many positions. Turnover is high. Leadership has a very difficult time recruiting and retaining top performers.

    Advice to ManagementAdvice

    Hire successful leaders with deep experience who truly know how to set and manage strategic priorities, including how to accurately size the time and resources it will take (including human resources) to get the job done, as well as ensure adequate resources to handle existing, day-to-day operations. Plan and build automated, sustainable processes.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    Extremely poor management & high pressure environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Analyst in San Francisco, CA
    Former Employee - Analyst in San Francisco, CA

    I worked at Bank of the West full-time (more than a year)

    Pros

    A paycheck and the fact that it's just 2 blocks from the train.

    Cons

    Management was profit driven. Management style was yelling, degradation and threats and firing employees at whim. I watched employees quit during hard economic times due to the bullying and harassment.

    Advice to ManagementAdvice

    Provide management training to all levels of management; most particularly how to manage staff, properly motivate employees and their legal liabilities upon violating Federal labor and health laws.

    Doesn't Recommend
    No opinion of CEO
  11. 2 people found this helpful  

    No Advancement Potential for Loyal Employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Manager in Portland, OR
    Current Employee - Customer Service Manager in Portland, OR

    I have been working at Bank of the West full-time (more than 5 years)

    Pros

    Employees are generally pleasant to work with.

    Cons

    Caps on raises make it impossible to earn a decent wage. Loyal employees get capped on raises even when being promoted to higher positions. They blame it on a pay grid that prevents upward movement. Absolute minimum insurance coverage offered. Adding my family to the plan would cost $1,300 per month. That would equal almost 50% of my gross pay, or approximately 65% of my take home pay.

    Advice to ManagementAdvice

    Find positions for loyal employees to move to. You keep losing valuable members of the team because there is no advancement offered.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

Bank of the West Photos

my desk
Half of the hallway. Same length down other way.

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