BankUnited Reviews

Pros

the people there were great, they gave you the flexibility to work from home when necessary, and to work flex hours.

Cons

Communication from senior management was lacking. Benefits were mediocre at best. Projects were given unreasonable timelines and always had to be extended.

Advice to Senior Management

Senior management should communicate more often and more honestly with lower management and the associates. Perhaps move to the agile method rather than the ineffective waterfall method.

Pros

The new management team seems to have done a nice job in regaining the confidence of the local community and is going above and beyond to hold onto valuable employees.

Cons

New programs and ideas are introduced then abandoned before they have had a chance to work. That can lead to confusion with the employees trying to communicate a consistent message to the customers

Advice to Senior Management

Decide what your value proposition is and commit to it without wavering. Give local leaders the autonomy to do whatever it takes to make the customer happy

Pros

Management works around personal life when needed. Management is very knowledgable and they pay pretty well compared to other banks.

Cons

They "upgraded" the system and can't accomodate clients, they don't give the opportunity for current employees to get promoted. They don't communicate what so ever and they have no training to help you build your career.

Advice to Senior Management

get more local trainings and more staff so you don't have to put all the burden on the others. Look at current employees first that would like to further their career instead of the outside.

Pros

The bank is very recognized nationwide after John Kanas' team purchased the bank. The corporate culture is also a plus.

Cons

Pay could be a little better.

Advice to Senior Management

Though I had a great experience, some employees complained about low wages. Furthermore, I would recommend having a rotational program for recent college graduates to create a constant influx of fresh talent.

Pros

Work life balance at it's best.

Cons

Old BankUnited employees way of thinking is hard to change.

Advice to Senior Management

Ask us for our opinion.

Pros

growth oppurtunity, pay, work enviroment

Cons

technologically lagging, work is cumbersome

Advice to Senior Management

Update technology and streamline process to eliminate the amount of paper used.

Pros

Dynamic place to work for.

Cons

Very few people are promoted from whithin.
You can be an assistant manager (RBM) for years, and never be promoted to manager.
Incentive pay is almost a joke. (a Relationship Banker can get paid on a loan, 12 months after the loan was closed). And incentive is capped. When the new owner came on board, the CEO, Mr. Kanas has promised a great incentive plan with no caps. a few months later, he changed the incentive plan with caps on loans. After another 6 months, the bank changed again the incentive plan, not for the better.
Bottom line: the incentive plan is horrible. It does not motivate an RB to excell.
Considering that the base pay is not great either, I believe there are better options on the market besides BankUnited.

Advice to Senior Management

You have amaizing sales people working for the bank. You are driving everybody away wth your policies.

Pros

As a recently hired manager, I have found the atmosphere to be extremely positive primarily due to the leadership of John Kanas, Chairman and CEO. The ability to influence and collaborate appear to be better than most similarly sized organizations.

Cons

Control of decisions is vested in too few individuals. The management team from NY consists or primarily two individuals that control decision making (and others that have relocated in other senior level positions). Hopefully, as these individuals place trust in other legacy or newly hired leaders, this will change.

Advice to Senior Management

In the mid-80"s, there was a bumper sticker in Texas that read "we don't care how you did it in NYC". That sentiment exists here, but faith remains that they will recognize the value of thinking outside the box.

Pros

BankUnited is a small community bank which if you like to know your customers, then they are the place to work. The employees at BankUnited are not just co-workers, they are a family. When one needs help with work or something personal they help just like families do. Management at BankUnited does care about their employees for example having a young child and dealing with sick time because your child they have been very understanding most of the time.

Cons

One of the downsides are Bankunited is a small community bank so they do not have a large staff. They are fully staffed but that still isn't enough for unexpected time off or more than one person in an office to be out the same day. Not more than one person can be out of the office at once because there wouldn't be enough coverage at the branch.

Advice to Senior Management

The senior management are doing the best job possible in this enviroment. Great Job!

Pros

They have a great focus on the community

Cons

Communication is very poor and things are done in a very disorganized fashion

Advice to Senior Management

Develop a clear plan before implementing changes