Bannatyne Fitness Reviews

Updated November 17, 2014
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2.2
7 Reviews
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Bannatyne Fitness Managing Director G. Nigel Armstrong
G. Nigel Armstrong
4 Ratings

7 Employee Reviews

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  1. Loved it!

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Bannatyne Fitness

    Pros

    Bannatyne spa is such a good spa to work for! I loved every second of it! Its constantly busy with clients and you have so much support from other therapists and senior therapists and especially your manager! The commission is amazing too! They're incredibly generous with comission! Team gets on really well as a whole including spa girls, fitness team, reception, cafe bar & domestics! Its like family! I've never dreaded going into work for the spa once in the whole time i was working there!

    Cons

    Low minimum wage
    Exhausting
    Can get some nasty clients but youll be able to deal with them easy!

    Advice to Management

    Raise the minimum wage for the 18-21 year old! £5.85 an hour for back to back treatments is not a lot!

  2. Helpful (1)

    Underpaid, overworked with a crippling fear culture,

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - SPA Manager
    Former Employee - SPA Manager

    I worked at Bannatyne Fitness full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    good at keeping update with spa traininng, although as whole comapany dont belive they produce quality services.

    Cons

    As a service driven environment, staff happiness should be priority, but Bannatyne just doesn’t get this.
     Due to the fear culture it makes staff feel under pressure and unable to create a happy environment for staff and customers.
    Gm hides situations from directors due to fear of them getting involved. Gm pass this fear through to there head of departments and staff. Accounts and head office are knowen to be rude and uncooperative on phones and emails. so admin and GMs avoid asking for help. It’s a never ending circle and the culture needs to change from top. Staff also feels undervalued but this comes with most low paid jobs.

    Advice to Management

    A lot of improvement needed but start by looking after staff: really show how much they are appreciated. GM's and Directors look after your teams and your teams will look after you. But if your only out for saving your self all will fail. Evan those staff that stay with the company, I beleive this is due to the fear off not getting another job or fear of the unknown.

  3. It would be a great company if it was managed without threats and fear

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - General Manager in London, England (UK)
    Current Employee - General Manager in London, England (UK)

    I have been working at Bannatyne Fitness full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    The company does not offer any benefits apart from 20% staff discount on spa and food and beverage.

    Cons

    Staff not paid for illness and then after 3 absences are taken directly to disciplinary. Commission for sales staff withdrawn for small mistakes or removed with only 24 hours notice on promotion days.

    Advice to Management

    CEO is not in the business anymore, no communication to staff.

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  5. Helpful (1)

    Interesting 8 Months

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Bannatyne Fitness full-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    The Dragon is a great Brand!

    Cons

    Fear Culture throughout the company, twice ran afoul of the Director for simply doing my job. Lack of Work for me, huge improvements needed

    Advice to Management

    Be Nicer to staff and get rid of the Fear Culture!

  6. Helpful (1)

    Under paid, over worked

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Fitness Advisor in London, England (UK)
    Current Employee - Fitness Advisor in London, England (UK)

    I have been working at Bannatyne Fitness full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    The fitness team are paid based on the 'Cosgrove' scale, but everyone else (reception, bar staff) are all paid minimum wage.

    Cons

    Everyone is expected to work Boxing day and New years day with no extra holiday or pay. Extremly low wages and no paid break on shift!

    Advice to Management

    Give your staff a paid break! It would not affect the buissiness at all and your staff would be much happier!

  7. Helpful (1)

    average

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Manchester, England (UK)
    Current Employee - Anonymous Employee in Manchester, England (UK)

    I have been working at Bannatyne Fitness full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    free gym membership. 20% discounts spa treatments+ products

    Cons

    low wages, means unmotivated staff. company try's to save as much as can at the expense of staff and customers. uniforms are unflattreing

    Advice to Management

    porter's theory

  8. Helpful (2)

    Don't Do It!

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - General Manager
    Former Employee - General Manager

    I worked at Bannatyne Fitness

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    The facilities and the environment are good. There is a lot of involvement with the members, and this is a great experience if you enjoy making a difference to someones day.

    Cons

    Lack of autonomy - in fact, a lack of ability to make any kind of managerial descision at all. Lack of care and respect for club members and team members alike. There is a lot of shift work as you might expect from facilities that are open extended hours, and of course the clubs are only closed 1 day a year. The holiday allowance is the legal minimum, and unlike all other fitness clubs, they are not generous enough to give you free membership (or even a discount!) for partners.

    Advice to Management

    Communicate! Allow the entrepreneurial spirit that Duncan is so proud of to permeate to club level, and stop trying to control everything.

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