Banner Health Reviews
Updated May 23, 2012 – Reviews are posted anonymously by employees.
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www.bannerhealth.com
Company Rating Based on 72 ratings Employees say it's “OK” |
CEO Rating
Based on 51 ratings
President and CEO |
Banner Health has 3,822 connections on Glassdoor
| 51–60 of 72 Banner Health Reviews | Sort by |
Pros
pay . but I would work for less if I work in a place that people that gave good pt care and was a positive environment .. would be rewarded for their work ethics. not brown nosing management ..
Cons
poor management, harrassment by some workers and management, some nurses and worker bring in dvd and watch movies while other coworker work.. some even sleep on the job, management very unfair they need to work on the floor .
Advice to Senior Management
wake up......... you need to be hands on.. and listen . It hard to believe that some are RN and the ceo need to listen to the workers management picture of an event is to protect them .. you must find the truth....
Pros
Convenience to where I live
Cons
VERY disrespectful to nurses. Intimidation, harrasment and retaliaton are the "NORM " from management at Banner.
Advice to Senior Management
First of all, there is FAR too much management in any Banner Facility. Secondly, management should be respectful to all employees. It has been my experience that management is promoted to their highest level of incompentency and with no people skills. This will eventually be a serious downfall to the Banner System. They need to take lessons from Mayo on how to run health care!!
Pros
Some mid-level managers really care about their employees.
Cons
The PTO is really awful, although this is my first hospital organization I've worked in. The salaries are also lower than other industries I've worked in. There are too few promotion opportunties. There's too much of a dichotomy between day shift and night shift. Staff members are not respected equally. The doctors are not being held accountable for their bad behavior.
Advice to Senior Management
Walk the talk. They require "rounding" of all of the managers in the hospital, but they themselves don't get out and meet the employees. 90% of the nurses don't even know who our chief nursing officer is. Also, management needs to weed out the bad apples. If they don't want a job (or are behaving like they don't want a job), get them out of that job. Hire someone who will be accountable. Why is poor accountability tolerated? Some leaders tolerate too much bad behavior, while others focus too much on the budget and not enough on the people. Overall, there's not much genuine focus on the people (but they sure talk a good game).
Pros
There are some people at Banner Health who are very engaged and care about doing a great job
Cons
Finance first and foremost. Patient care second. "Caring for our own" last. Banner Health operates like a small town where the old boys network control everything. Human Resources/People Resources or whatever they are calling themselves now is an absolute joke. They change the department name and direction depending on whatever they heard at the latest conference they attended.
Advice to Senior Management
People first. Provide great care. Practice fair, ethical, caring business and a healthy financial picture will be the result. Stop the tail from wagging the dog.
Pros
The benefitsc are comparable to other organizations in the healthcare industry.
Cons
Management is top heavy. There are too many lifetime employees that are unqualified with useless job titles.
Advice to Senior Management
There's a lot of corporate waste and too much praise for mediocrity. In order to be competitive a management clean-up from the top down is absolute. Also, in light of financial "book padding" at major US corporations a true independent audit is a must. Do away with the "status-quo" business as usual audits.
Pros
Dedicated staff who believe strongly in excellent patient care. Patient care and patient safety drives all decisions. A large system enables employees to broaden their skill sets and learn different parts of healthcare. Each facility/hospital has its own culture. Competitive salaries and benefit packages. Retention of employees is still a focus despite this economy. A continuous improvement mentality is prevelant in most parts of the organization.
Cons
Some highly tenured staff have an entitlement mentality. When cuts are needed due to budget constraints a small minority of staff pout, instead of understanding that this is a different economy than it was 3 years ago (it seemed to be the highly tenured staff who were the most vocal.) Lack of a rigorous leadership development program, which is a problem because many leaders are home grown and could really use some revised leadership competencies. An IT platform that seems antiquated for the size and scope of the company.
Advice to Senior Management
Be more visible. Get a pair of scrubs and start rounding at a hospital on a floor. Continue to commmunicate in as many ways as possible as often as possible so your messages trickle down to floor staff.
Pros
i love my patients. I get great satisfaction in helping them. the paycheck.
Cons
overworked, undercompensated, underappreciated, micromanaged, undertrained
Advice to Senior Management
give us the authority to do our jobs. gold standards, quality, integrity, accountability, compassion, collaboration? empty words!!
Pros
Flexible schedule in most cases. The ability to help others. In most cases you can speak candidly with your immediate supervisor. A majority, (but not all) of the doctors are pleasant people and easy to talk to. A lot of the staff you get to know have the same concerns and somewhat feel united in our frustration with the system as a whole.
Cons
Elitest and pack mentality of certain floors and departments. If you can't come to work and know you are in a stable environment with a company who shares your values, it gets to be difficult. Banner has been good about stoking a fire but seems to fall short in maintaining it. As in every corporate job, there are people who are paid to stir things up to justify their leadership and later fall asleep at the wheel. The tuition reimbursement cutback is a travesty. For those of us who joined these hospitals with the intent of making Banner and medicine our lives, we haved been cheated. We are falling short of our goals due to the breaking of a promise made when we were hired. I joined Banner in great part for the tuition benefit which is no longer available to me after substantial service to THEIR causes.
Advice to Senior Management
Continue to encourage employees as well as remind them that they have the choice to come to work everyday. If you can't be the best you can be everyday, don't be there.
Pros
Seeing other employees enjoying their job.. Walking into work wanting to be there. Knowing there will be someone to cheer me up and help me when I need it. Having supportive co-workers and cooperative volunteers. Patient's needs come first and patients don't always show their appreciation, but working at Banner Thunderbird you are almost guaranteed a word or two of encouragement and support.
Cons
Location of the facility is not best. I don't like parking in the garage especially at night. The neighborhood is not a safe neighborhood to walk around at night, especially a few blocks south of the hospital. Patient morale is low due to lack of funds to help support their treatments.
Advice to Senior Management
Continue to encourage your peers. Continue to allow for advancement and support for hard efforts during those critical times when things are being crunched due to the lack of space.
Pros
Big company, opportunity for lateral moves and growth potential. They honored our years of service and time off accural, except for our sick time that we had all accrued for years, that went down the toilet. They seem to have similar interests in patient care, meeting the needs of the patient first. Shouldn't all healthcare systems do this, though?
Cons
With such a large organization, communication and getting everyone on the same page can be a huge challenge. They sent us this huge compensation package to explain our new benefits that we had to sign up for when the merger happened. Then right after we signed up, I mean about 1 week later, they cut costs to everyone in the company and took away benefits that we promised not just to us, but to their own long-time employees as well. We ended up with less time off per year, short-term disability was only 66% of our paycheck, not 100%, tuition reimbursement was effected, raises were effected. I suppose this is better than layoffs, of course, but even with these budget cuts and the others that we are implementing at this time, they still waste money with paper products and promotional crap! I get post-cards in the mail about nothing, could have been sent in an email. The patients get a color folder of promotional material about Banner when they are admitted, I can't tell you how many of them don't look at it and even leave it in the room after they are discharged! If they want the patients to have a better experience, take better care of the staff so they are happy and it's easier to take care of the patients. Trustme, a well fed, well peed nurse who has been listened to is much better than a bitter, hungry, low blood-sugared, full-bladdered RN with a list of complaints to management and they are always at "meetings."
Advice to Senior Management
Stop the micromanaging, just let us take care of our patients the way we were instead of these clinical team leaders telling us how and when to do things. I have a brain and critical thinking skills and I can tell when my patient's anxiety level is through the roof, so if putting off the IV until after the SVN treatment will work better for a patient, get off my back and let me handle it!
