Banner Health Reviews in Phoenix, AZ Area

Pros

Opportunity for growth and development

Cons

Need to leverage remote technology more to eliminate geographic limitations

Advice to Senior Management

Keep the company sound by planning for the future

Pros

Pretty good benefits, generous time off if you can get it approved. Several locations make it possible to work close to home. An great amount of professional autonomy.

Cons

Employees promoted to supervisor with no other qualification than being a friend of the manager. Gallop polls manipulated by harassing employees over poor results. Uneducated and under-qualified employees in the same pay grade as college educated, highly qualified employees.

Advice to Senior Management

Middle management is all together overburdened with trying to run an organization that is broken. Most are under-qualified/uneducated for the positions they hold. There is little incentive for the best people to apply for management positions when it is clear that they will not be supported after they get the position. Also, while you may think there are opportunities for employees to find out what is going on, employees need to be direct to where these things are.

Pros

Middle management truly knows what the staff is going through, and try their best to help staff.

Cons

Middle management tries so hard to walk the tightrope that senior management has them walking. Senior management is so removed from what actually happens "on the floor" that they make knee jerk reactions and all the while they are congratulating themselves on what a great job they do. Banner Health 5 years ago was still a great company to work for. It is now such a joke and so many are looking for jobs elsewhere. Their retention has taken a huge hit this year. I work in a dept. that almost everyone is unhappy about, yet the CEO, and the CNO are clueless.

Advice to Senior Management

Investigate your directors. If the director has many staff that are upset there is a reason.

Pros

Good Pay, friendly coworkers, flexible scheduling.

Cons

Poor upper and middle management that are disconnected with staff on the front line. Micromanagement everywhere, benefit cuts, PTO cuts, layoffs, overworked, focus on budget control, increased nurse patient ratios make taking care of high acuity patients difficult, not the best place to work anymore, used to be, do not recommend as employer of choice, employees are not valued anymore.

Advice to Senior Management

see the con list above please.

Pros

Banner has a wide array of opportunities, especially in Arizona. Pay is reasonably good from what I know and the benefits are very comprehensive.

Cons

The only cons I found were related to the organization being made up of and managed by a great majority of women. Sometimes this lead to an imbalanced culture which was uncomfortable for men.

Advice to Senior Management

Leadership at Banner should take a good look at the culture and its female bias. The organization would be stronger and a better place to work if it mitigated this imbalance.

Pros

This company as a whole has such potential to grow into the most desirable healthcare systems. Progrssive, visionary company. Good Benefits. Opportunites for growth.

Cons

With all the new construction, difficult to navagate around facility. There is too much focus on providing a "Spa- like experience" (other than OB) for patients rather than sticking to the business at hand, acute care.

Advice to Senior Management

During this difficult economy, Banner is missing the opportunity to groom a loyal core work force by not highly valuing its emplyees. The tenor seems to be "it could be worse, your lucky to have a job these days", this approach devalues individual contributions (and a comany is only as good as it's employees, since their work is Banner's face in the community) and sets the company up for a mass exodus when the economy turns around. Remeber the "the guilded cage". Management means leadership, working for/serving their employee's, in turn we employees work for and serve our patients, in turn satified patients come back and make referals, keeping that positive energy (and profits) flowing.

Pros

Employee Benefits are pretty decent and there is good opportunity for education. Other than those two items, there is not much else to say about working for banner health.

Cons

If you like being treated with no respect, then Banner is definitely the place to work. The current trend coming down from management is that of customer service and satisfaction. But the philosophy from management has been to devalue its employees and the work that they do. Senior management\Leadership does not have the background in the customer service industry to balance employee appreciation and customer satisfaction. I have read most of the reviews listed on this website and for the most part, they are fairly accurate in all their assessments. In my opinion, one of the biggest indications is the quantity of job openings still available for registered nurses at a time when the economy is bad and jobs are at a premium. In my department, we are experiencing a fair amount of employee turnover. It would appear that, whatever money they are saving by eliminating all the employee benefits and perks that originally made banner a good place to work, they are reinvesting that money into training new employees. They haven't got it in employee retention, especially in the customer service environment, has a significant impact on the level of patient care and satisfaction.

An example of management's poor leadership is as follows. In the same week that nursing was told about the reduction in benefits, overtime and 2% annual pay raises, there was an article in the local paper about the opening of Banners new $90 million Cancer Center opening in Chandler. even with a minimal amount of critical thinking, one can deduce that banner had the capability of Not cutting employee benefits, that they were using the economy as a ploy to further their own gains and expand the Banner Empire at the costs of its current workforce. There is definitely a trend that is being handed down from executive management that includes manipulation of its workforce and a total disregard for the employees that are directly responsible for our clients and for customer satisfaction. But the executive management is not likely to be replaced until the time that investors in those individuals with secondary interests in Banner Health begin to see a decline in revenue.

I work in multiple departments and the one factor consistent is that there is no loyalty to banner from its employees. If senior management were to open their eyes and actually get in touch with the employee, perhaps they would understand and begin to make a change. I just do not think this will occur in the near future.

Advice to Senior Management

You are so focused on expanding the Banner Empire you have completely lost touch with those who are helping you get there.

Pros

They value their employees, awesome benefits, flex hours, strong Sr. Management Team and strong brand recognition in healthcare field - a growing company even in this down economy!.

Cons

Feel the job responsibilities are not always in alignment / comensurate with pay - but they are working on that.

Advice to Senior Management

THANK YOU!

Pros

Banner offers good benifits, medical, dental, vision, 401k, ect. The pay is also competitive. They also offer bonuses based on overall patient satisfaction in their hospital system.

Cons

PTO system is flawed, everything is combined. Maternity leave is only five week paid. They are not very supportive of breastfeeding mothers. We are forced to were uniforms all of the same color and kind for our profession. Write employees up for smoking on their break period.

Advice to Senior Management

Nurses are professionals, treat us that way. Allow us to wear our choice of professional uniforms, allow us to smoke on our breaks if we so desire. Don't write us up for petty stuff, especially the stupid letters in the mail from quality management, if your gonna send those at least be specific.

Pros

I've worked for Banner Health for many years and have always been proud to be an employee. I've had many opportunities for learning and advancement. Banner is fair in it's salary and benefits. Leadership does a great job communicating changes. I believe that Banner Health has aligned its resources and strategies to truly deliver on the mission of providing excellent patient care.

Cons

Banner Health's leadership team should be more connected with the front lines in the hospitals. I don't get the impression that they get out very often to talk to employees. That's my only complaint.

Advice to Senior Management

My only advice for Banner's senior leadership is that they should spend more time in the hospitals talking to people on the front lines of patient care. I think they are too insulated.