Banner Health

  www.bannerhealth.com
  www.bannerhealth.com

Banner Health Reviews in Phoenix, AZ

Updated November 18, 2014
Updated November 18, 2014
232 Reviews
3.2
232 Reviews
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Banner Health President and CEO Peter S. Fine
Peter S. Fine
149 Ratings

Review Highlights

Pros
  • multiple locations, large system, good benefits, good pay, opportunity for advancement (in 17 reviews)

  • Everyone helped each other to maintain excellent patient care (in 16 reviews)


Cons
  • patient care that, but it does not trickle down from direct care providers (in 16 reviews)

  • High expectations and little support from upper management (in 10 reviews)

More Highlights

147 Employee Reviews Back to all reviews

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  1.  

    Solid not for profit healthcare organization

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - RN Manager in Phoenix, AZ
    Current Employee - RN Manager in Phoenix, AZ

    I have been working at Banner Health full-time (more than 10 years)

    Pros

    Large stable company. Strong patient focus. Room for growth internally

    Cons

    Standardized everything does not take into consideration individual contributors

    Advice to ManagementAdvice

    Listen to staff and realize competitive pay important

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Innovation and positive culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director in Phoenix, AZ
    Current Employee - Director in Phoenix, AZ

    I have been working at Banner Health full-time (more than 8 years)

    Pros

    Very forward minded and progressive leadership structure that reduces redundancies and waste from healthcare. Most people genuinely love their jobs and understand the vision of the Banner Health organization. Technology and culture are at the forefront of most healthcare and business decisions.

    Cons

    Technology and pace of change can be overwhelming for some. Not an employer of choice if you are uncomfortable with change.

    Advice to ManagementAdvice

    Maintain awareness of the team engagement and communication of change.

    Recommends
    Positive Outlook
    Approves of CEO
  3. 2 people found this helpful  

    Used to be a great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Phoenix, AZ
    Former Employee - Anonymous Employee in Phoenix, AZ

    I worked at Banner Health full-time (more than 5 years)

    Pros

    Great Benefits, competitive pay, great clinical staff. Used to be a fun, caring place to work until new corporate management came in a couple of years ago.

    Cons

    Corporate level directors are very cold, they don't care about the staff at the facilities. They are more concerned with the dollars they receive.

    Advice to ManagementAdvice

    Take care of your employees, they in turn take care of the customer. Listen to the theme of all these negative reviews. Stop ignoring the extremely high employee turnover rate!

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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  5. 1 person found this helpful  

    Hypocritical, dysfunctional system that MUST receive closer scrutiny than what it has received!!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Physician - Clinical Provider in Phoenix, AZ
    Former Employee - Physician - Clinical Provider in Phoenix, AZ

    I worked at Banner Health full-time (more than 5 years)

    Pros

    1. Individual physicians and support staff who work well together, until it's broken up by upper management.
    2. Initial offerings are great, but the boon lowers after the end of the initial contract.
    3. An organization coming from modest beginnings, with an initial mission that really was focused on patient-centered care.

    Cons

    1. Most of C-suite has been in the organization for 10-15 yrs...demonstrates tunnel vision and is almost entirely dyssynchronous with how its physicians feel in the frontline of patient care.
    2. Hypocritical actions, stating priority is to quality of care, while bonuses continue to be based on patient volume.
    3. Quality of life is virtually non-existent, though upper management seems to enjoy it.
    4. Expansion doesn't make fiscal sense at all. How can this ACO make such claims of billions in revenue and exceeds in revenue by millions despite a majority of ACO's exiting the market, while at the same time buying up a bankrupt healthcare system in Casa Grande?
    5. Within weeks of buying off Casa Grande, Banner's siren call lures the Board of Regents to allow to take over the University of Arizona Health network, promising over $500 million in capital improvements, $20 million per annum in research, and other treats, while dumping its failed NextGen EHR - how is this fiscally possible when it concurrently is building scores of new community health clinics?
    6. The sincerity to be interested in academic medicine is questionable- While its doctors lament the paucity of time and state of academic teaching of future doctors in its flagship hospital in Phoenix, it is some how "ready"to take over an academic health network , citing synergies that will benefit the merger? This is merely a calculated act to "enhance its branding" while forcing its doctors to forgo its mission to teach and focus on income generation by overworking its hospitalists and over-consulting its specialists, to generate more revenue.
    7. It must be said, Bannerhealth must undergo much closer scrutiny by both federal and state regulators, patient advocacy organizations, academic accreditation organizations and professional physician groups. Why? Behind its veneer of accolades and dashboards (that are reaching its goals), it merely takes interviewing its frontline current and past workers, physicians and ancillary staff, to reveal patterns of a dysfunctional system- a behemoth organization that barely keeps alive, and is "too big to fail" since it will become Arizona's largest employer and lifeline for training medical students and doctors from its only allopathic medical school.

    Advice to ManagementAdvice

    Needs to have independent oversight while it takes-over of the University Health Network of physicians in Tucson. Oversight not just by the Board of Regents, but of its community of patients, doctors and academic professionals, and ask tougher questions that it faces in manageing an academic hospital using a for-profit business model, not realizing that it needs to be looked at as an investment in medicine for tomorrow.

    It should come clean with its books and clearly demonstrate its ability to fulfill the promises to the University hospital, and not become another bankrupt hospital system that leaves its medical school out to hang, expecting its rescuers of the medical center to be the public sector since it is a "cannot fail" institution

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  6. 1 person found this helpful  

    Step away fast......................

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Staff RN in Gilbert, AZ
    Current Employee - Staff RN in Gilbert, AZ

    I have been working at Banner Health full-time (more than 5 years)

    Pros

    12 hour shifts, flexible scheduling, great coworkers

    Cons

    MANAGEMENT, company values, Management, Management

    Advice to ManagementAdvice

    Wow, this place has gone to the dogs, unless you are a Mormon or in the "click" you may as well forget it. Too much favoritism, promotions based on friendships not abilities, Management is the worst here. They have adopted a zero tolerance for patient complaints meaning you have a complaint, you are put on probation, no if ands or buts.

    Doesn't Recommend
    Disapproves of CEO
  7. 2 people found this helpful  

    Political games

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IT Systems Engineer in Phoenix, AZ
    Current Employee - IT Systems Engineer in Phoenix, AZ

    I have been working at Banner Health full-time (more than 3 years)

    Pros

    To be honest there are no pros!

    Cons

    There are no good managers. Some leads are great and should be managers. Some reps that should be leads. No real direction, no training.

    Advice to ManagementAdvice

    Get off your high horses, don't look down at people, treat them with respect. Quit showing favoritism!

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8. 3 people found this helpful  

    Corporate Lacks Insight

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior AA in Phoenix, AZ
    Former Employee - Senior AA in Phoenix, AZ

    I worked at Banner Health full-time (more than 3 years)

    Pros

    Its a job with a "non-profit" in ever changing healthcare.

    Cons

    Executive members of staff have large egos and little respect. No leadership platform.

    Advice to ManagementAdvice

    Lead don't dictate. Let people do the job. Communicate don't manipulate.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  9.  

    Banner is a progressive company and a great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Process Engineer in Phoenix, AZ
    Current Employee - Process Engineer in Phoenix, AZ

    I have been working at Banner Health full-time (more than 10 years)

    Pros

    My work makes me feel like I can make a difference and the group I work with is very inspiring and encourages me to look at things differently. I have been able to see all sides of healthcare and never have had an opportunity to get bored with my job.

    Cons

    Healthcare is a challenging environment with all the changes and really no understanding on where it is headed makes it stressful at times.

    Advice to ManagementAdvice

    Continue to keep people informed as changes occur

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Spending all of my 16 year career with Banner Health has helped me to create a strong foundation to grow from

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - RN Manager in Mesa, AZ
    Current Employee - RN Manager in Mesa, AZ

    I have been working at Banner Health full-time (more than 10 years)

    Pros

    Even though Banner is a large organization with several employees you still feel welcomed and a part of this healthcare family right away. For the most part the growth of this company has created a positive impact on the health and well-being of the community it serves. This company has great values and a strong foundation in which any nurse can grow both personally and professionally and advance their nursing practice.

    Cons

    With the increasing acuity and higher census, patients are becoming more and more difficult to take care of. The turnover rates as a whole are increasing due to nurses getting overworked, underappreciated and burnt out. There is a also large push for higher education, yet the compensation for tuition is minimal and often difficult to obtain.

    Recommends
    Positive Outlook
    Approves of CEO
  11. 3 people found this helpful  

    Do not work for this "non-profit"

    Former Employee - Medical Assistant in Peoria, AZ
    Former Employee - Medical Assistant in Peoria, AZ

    I worked at Banner Health full-time (more than 3 years)

    Pros

    Helping patients at the worst time of their lives.

    Cons

    In a high stress environment, the nursing staff and physicians make a bad situation worse. The pay was awful, and my yearly wage actually went down after we were bought out by Banner.

    Advice to ManagementAdvice

    Pay employees what they're worth and you won't have so much young turnover.

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