Banner Health

  www.bannerhealth.com
  www.bannerhealth.com

Banner Health Reviews

Updated December 15, 2014
Updated December 15, 2014
234 Reviews
3.1
234 Reviews
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Banner Health President and CEO Peter S. Fine
Peter S. Fine
150 Ratings

Review Highlights

Pros
  • multiple locations, large system, good benefits, good pay, opportunity for advancement (in 17 reviews)

  • Everyone helped each other to maintain excellent patient care (in 16 reviews)


Cons
  • patient care that, but it does not trickle down from direct care providers (in 17 reviews)

  • Quality of life is virtually non-existent, though upper management seems to enjoy it (in 11 reviews)

More Highlights

Employee Reviews

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  1.  

    Banner health ~ compassionate about people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Secretary in Phoenix, AZ
    Current Employee - Secretary in Phoenix, AZ

    I have been working at Banner Health full-time (more than 3 years)

    Pros

    I love being part of this great family. I feel great about those i am able to provide services too.

    Cons

    My position does not allow me to be more involved with patients, i wish i was

    Advice to ManagementAdvice

    Involve staff that are not in management to be involved in decision making.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Registered Nurse

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Banner Health full-time

    Pros

    Banner Health is a very organized health system. There is a solid foundation to support the nurses via education opportunities, the computer support is solid as well. The coworkers are amazingly supportive and helpful during every shift.

    Cons

    The turnover over has increased in the last year. Perhaps it is only on our floor with staff leaving for decreased commuting time as well as opportunity for advancement.

    Advice to ManagementAdvice

    If there is a trend of staff leaving try to get ahead of even more employees making that decision. Begin the hiring process sooner to replace staff who leave.

    Recommends
    Neutral Outlook
    No opinion of CEO
  3. 6 people found this helpful  

    Great Health Care - Probably the best hospitals in Arizona

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - HR Consultant in Mesa, AZ
    Former Employee - HR Consultant in Mesa, AZ

    I worked at Banner Health full-time (more than 5 years)

    Pros

    The employees with direct patient care, who have their "feet on the floor" at any of Banner's 30 or so hospitals are almost universally awesome. They care about their patients, and as both a former patient and employee, it was amazing to see that the service they delivered far exceeded my expectations. I will also note that, despite the lack of pay increases and the fact that advancement is based solely on how many years you've worked for the company (which is nearly identical to archaic union-type rules; however, all Banner employees are non-unionized), "base" or introductory bay is quite fair, and in the nursing world, is probably above market pay compared to other cities.

    Cons

    The primary con is that that there's a complete disconnect between the hospitals and corporate management. For the most part, I mean that new corporate policies and rules are put in place by desk-dwellers at the corporate office (occasionally in conduction with the handful of higher level, "desk only" administrator-types at the hospitals). The policies or rules are almost universally designed to save money, and almost universally have a negative effect on employees (example: change from performance-based pay raises and bonuses, to a policy of no raises, or a maximum raise of 1% for the top person in each department). While base pay is pretty good, such practices certainly lower overall morale. It's a double-edged sword, though. The nurses and staff dealing every day with patients may be aggravated by such changes, but they still treat patients in exactly the same way. I'm not saying that they shouldn't, but the company acts as if it knows very well that the high moral fiber and ethics or the medical staff will not change, even if the company slowly takes away fringe benefits (lowering vacation days or PTO calculations), eliminates pay raises, and at times, disempowers employees from bringing forth ideas for real change and improvements. Also, as I mentioned earlier, the only way to increase your pay or get a promotion is to work for the company for a long time. They virtually instill this into the minds of each new hire, and you'll find many employees with "certificates" on their walls, stating that they have worked for the company for 5, or 10, or 15, or 20 years. This is highly reminiscent of unions and almost militaristic. The major downfall to this is that when a higher position opens up, the individual who applies and has the most "time in" with the company, is the person who gets the job. This can result in bizarre scenarios where a mid-manager in an area such as food management is promoted to a corporate desk job managing payroll or IT (without the person having any education or experience in that area).

    Advice to ManagementAdvice

    Stop running the non-profit health care system as if it's a publicly traded, for profit company, or acting as if the bottom line is everything. The company has always made money, yet it seems like the couple hundre (or perhaps 1,000 at most) desk-dwellers in the non-hospital HQ (95%+ of which have never dealt directly with patients) are completely out of touch with the "real" employees (the ~40,000 dedicated hands-on patient care employees at the hospitals.

    Recommends
    Neutral Outlook
    Disapproves of CEO
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  5.  

    Great benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Banner Health

    Pros

    The benefits are what keeps the employees

    Cons

    Little regard for education. Management is uneducated. No raises for employees who obtain advanced degrees. HR and recruiting is a joke- nearly impossible for excellent employees to advance. It's easier to switch companies to get a promotion than to get promoted from within.

    No opinion of CEO
  6. 5 people found this helpful  

    Missed Potential

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Physician - Clinical Provider in Denver, CO
    Former Employee - Physician - Clinical Provider in Denver, CO

    I worked at Banner Health full-time (more than an year)

    Pros

    Fair Salary; opportunities exist for promotion if you can get past the politics; facilities are nice.

    Cons

    Bogged down in politics; sluggish HR processes-took several months to complete interview and paperwork and actually begin working many others had similar stories; some very unprofessional behavior among highly educated medical staff- but they get away with it; problems working between departments- work processes are anything but seamless and this causes problems on a daily basis. Medical occupations are inherently demanding and stressful- but the bulk of the stress comes from workplace and staff problems rather than the stress of practicing medicine. Waste due to politics, workplace and procedural issues was rampant-there is a "that's just the way it is" mentality; "watch your back" is common advice amongst the staff.

    Advice to ManagementAdvice

    Start with an exit interview with someone other than the employee's manager- you'll find out what actually goes on inside the various departments

    Recommends
    Neutral Outlook
    No opinion of CEO
  7. 1 person found this helpful  

    Working for better health care for people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Medical Assistant in Phoenix, AZ
    Former Employee - Medical Assistant in Phoenix, AZ

    I worked at Banner Health full-time (less than an year)

    Pros

    Help further education,help to keep a safe environment, help to find a suitable placement based on your experiences. Peasant environment to work in.

    Cons

    Unable to find a quick and permanent position, I would have like to continue flowing from job to job. This experience didn't provide too much of difference of improving my life style, or persona growth with the company.

    Advice to ManagementAdvice

    Have more hope and faith with people like me.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    Not a bad company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Consultant
    Former Employee - Consultant

    I worked at Banner Health full-time

    Pros

    Pleasant work environment
    Not high stress
    Good work life balance
    Management that is proactive and listens to employees

    Cons

    Indated systems
    Slow road to upward mobility if your manager likes the quality of work that you produce.
    Banner is always looking to make cuts and reduce costs, sometimes it happens to be on the back of employees. For example: their mileage reimbursement is below IRS guidelines, no health insurance or holiday pay is offered to full-time employees recruited through their staffing service.

    Advice to ManagementAdvice

    Be fair to everyone and reward employees for their work monetarily.

    Recommends
    Neutral Outlook
    No opinion of CEO
  9. 2 people found this helpful  

    Department was Great, Upper Management is Clueless

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Systems Consultant in Mesa, AZ
    Former Employee - Systems Consultant in Mesa, AZ

    I worked at Banner Health full-time (more than an year)

    Pros

    I worked in a very close niche department, it made the time go by quickly, and there was a lot of opportunity to learn, and grow.

    Cons

    There a lot of upper management issues. HR is blind to all the overtime issues. There so much work that needs to be done but Banner can't seem to keep good employees. Every time someone smart comes around they just leave because of all the politics in this big healthcare network. These are abnormal politics, that no other company I have worked with has.

    Advice to ManagementAdvice

    Stop hiring some many high price executives, in the end your not going to get anywhere where all the lower staff is gone.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 1 person found this helpful  

    Overall, good experience until the last two years.

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Registered Nurse in Sun City West, AZ
    Former Employee - Registered Nurse in Sun City West, AZ

    I worked at Banner Health full-time (more than 10 years)

    Pros

    Good people. Supportive coworkers. Everyone helped each other to maintain excellent patient care. Fair benefits.

    Cons

    Unrealistic patient to nurse/CNA ratios. Staff spread way too thin. High expectations and little support from upper management. Disorganized system flow. Often system changes made without input from the people working in the system, leading to fragmented, broken care systems. Crony management practices. Promoting friends in leadership roles as opposed to those who are most qualified to do the job. Layered management and administrative staff, making it almost impossible to take care of patients.

    Advice to ManagementAdvice

    Cultivate managers that know and understand the peaks and flows within the network. New blood is good, but also value longtime employees; making access to career advancement for those who are willing and qualified to promote the necessary changes within the system to meet the new requirements under the Healthcare Portability Act AKA Obamacare. Listen to employees concerns and follow up immediately when system breaks impede patient care without blaming employees for these network breaks.

    Recommends
    Neutral Outlook
    Approves of CEO
  11. 1 person found this helpful  

    Job Security

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Registered Nurse in Glendale, AZ
    Current Employee - Registered Nurse in Glendale, AZ

    I have been working at Banner Health full-time (more than 5 years)

    Pros

    Great benefits, insurance with low cost and a lot of options

    Cons

    small raises but good base pay

    Recommends
    Positive Outlook
    Approves of CEO

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