Barnes & Noble College Bookstores

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Barnes & Noble College Bookstores Reviews

Updated July 3, 2015
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3.3
Rating Trends
Recommend to a friend
Approve of CEO
Barnes & Noble College Bookstores President and COO Max J. Roberts
Max J. Roberts
69 Ratings

Pros
  • Student workers loved having 20% discount on textbooks and apparel (in 8 reviews)

  • Discount on books and cool checkout policy on hardback books (in 8 reviews)

Cons
  • There is no way to earn above minimum wage even if you have been working 5 (in 14 reviews)

  • Don't look for any growth potential in this part of B&N (in 9 reviews)

More Pros and Cons

244 Employee Reviews

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  1. Bookseller

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Bookseller
    Current Employee - Bookseller

    I have been working at Barnes & Noble College Bookstores part-time (More than 3 years)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Flexible Scheduling, employee discount on some merchandise (10%-35%), great job for college students, some opportunity to move up in the company.

    Cons

    Minimum wage hourly pay, hours are cut frequently, scheduling is unpredictable, no signority is given when requesting hours for the semester season

    Advice to Management

    Please recognize the work long term employees have put into the company. Also, please communicate better to your employees about changes in policies and other important information.


  2. na

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Barnes & Noble College Bookstores

    Negative Outlook
    No opinion of CEO
    Negative Outlook
    No opinion of CEO

    Pros

    not hard, good training, dumb bosses

    Cons

    its retail, not enough money, customers

    Advice to Management

    pay more


  3. Bookseller

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Part-Time Supervisor in Moraga, CA
    Former Employee - Part-Time Supervisor in Moraga, CA

    I worked at Barnes & Noble College Bookstores part-time (More than a year)

    Pros

    Great managers and mostly great people to work with. Opportunity to do different tasks. Some advancement potential if you're even reasonably responsible.

    Cons

    Minimum wage. Not a lot of opportunity for advancement in the store itself. Gets repetitive and even so, as a first job for some people, you have to deal with a few who just can't figure out basic tasks.

    Advice to Management

    I know they're part-time college kids, but pay your workers a little more. They'll respond by trying harder to master customer service, shipping and receiving, and all those other tasks. Also, have a more comprehensive, step-by-step training program. Otherwise, thanks for the opportunity and for being great to work with.


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  5. Bookseller

    Current Employee - Bookseller in White Plains, NY
    Current Employee - Bookseller in White Plains, NY

    I have been working at Barnes & Noble College Bookstores (More than 3 years)

    Pros

    Flexible Schedule, Paid Time Off, Two Sick Days, Wonderful Coworkers,

    Cons

    No availability for Full Time Employment, No benefits,


  6. Great Starter Job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Textbook Floor Supervisor in San Jose, CA
    Former Employee - Textbook Floor Supervisor in San Jose, CA

    I worked at Barnes & Noble College Bookstores part-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Company is good at recognizing achievement and rewarding those who work hard. Management was a little hokey at times, but very friendly and overall approachable. The interview process was extremely easy and you're likely to be hired as long as you smile and seem friendly. Usually it's a fun environment and people make friends

    Cons

    Hard to make changes in workplace because store protocol is very standardized. I pushed to make changes to the layout of the textbook floor to make the store easier to navigate for customers and it took a lot of work. The pay isn't great, and oftentimes the work can be tedious.

    Advice to Management

    Listen to the needs of your customers in each individual store location and work to make the experience more tailored instead of one blanket policy.


  7. Helpful (1)

    Good Part-Time Job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Bookseller in Richmond, KY
    Current Employee - Bookseller in Richmond, KY

    I have been working at Barnes & Noble College Bookstores part-time (Less than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Managers were flexible with schedule. Hours were rarely nights or weekends. Genuinely enjoyable people to work with.

    Cons

    Pay is minimum wage. Some customers can be difficult to work with. During rush you are helping people for hours without a break.

    Advice to Management

    Make sure all workers do there part. Stop playing terrible music over the sound system.


  8. College student job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Bookseller in College Park, MD
    Current Employee - Bookseller in College Park, MD

    I have been working at Barnes & Noble College Bookstores part-time

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Have a manager training program for those who take initiative.
    Gain experience with customer service and updating large databases

    Cons

    Promotions and salary boosts are non existent for students
    Work can be very labor intensive with lots of heavy lifting
    During the summer the expectation is that you work 40 hours a week and/or be constantly be on call.


  9. Temporary position

    Former Employee - Anonymous Employee in Detroit, MI
    Former Employee - Anonymous Employee in Detroit, MI

    I worked at Barnes & Noble College Bookstores (Less than a year)

    Doesn't Recommend
    Doesn't Recommend

    Pros

    flexible hours, learn to adapt

    Cons

    hierarchy in store, co-workers weren't very friendly, not fully trained


  10. Bookseller

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Barnes & Noble College Bookstores part-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    The hours were usually pretty flexible. It was nice having that discount on the books and cafe. Overall though, that's kind of it. The interview was really easy.

    Cons

    -Everyone was on minimum wage, except the guy still working there after three years. (he was making only 25 cents more.
    -Very ineffective management. Not a lot of feedback on how I was doing the job, or what I could do to get better. Not enough attention given to new employees, and directions were often unclear--Blames their own employees for the majority of theft
    -High employee turnaround

    Advice to Management

    -Communication is important. I want to do my job well, but some feedback or a "thank you" would be nice every once and a while.


  11. Student Worker at B&N

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Student Bookseller in Birmingham, AL
    Former Employee - Student Bookseller in Birmingham, AL

    I worked at Barnes & Noble College Bookstores part-time (More than 3 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    My managers were nice and accommodating with our student schedules.

    Cons

    Things get absolutely crazy during the textbook rush week. You need to be fast thinking and quick on your feet during this time.
    You may be sore some days. Textbooks are heavier than you think.
    When I was hired I wasn't told that it was only for the rush period, I happened to be the only person the trade manager taught to use the PDT so they called my back in and I became their go to student worker. I think they've since hired people on as seasonal with the possibility of staying for longer



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