Barnes & Noble College Bookstores Reviews

Updated August 28, 2015
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3.4
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Barnes & Noble College Bookstores President and COO Max J. Roberts
Max J. Roberts
75 Ratings

Pros
  • Student workers loved having 20% discount on textbooks and apparel (in 8 reviews)

  • Discount on books and cool checkout policy on hardback books (in 8 reviews)

Cons
  • There is no way to earn above minimum wage even if you have been working 5 (in 14 reviews)

  • Don't look for any growth potential in this part of B&N (in 9 reviews)

More Pros and Cons

280 Employee Reviews

Sort: Popular Rating Date
  1. Supervisor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Supervisor
    Current Employee - Supervisor
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Barnes & Noble College Bookstores part-time (Less than a year)

    Pros

    The company is grown quickly and I was able to get in on the ground floor with the transition to "Barnes & Noble Education." Upper management is GREAT, and very easy to communicate with on a consistent basis. Job is fairly easy in my position. You get to meet some great people coming in and out of the bookstore on a daily basis, as well as communicate with students, campus staff/faculty and even a bit of community outreach.

    Cons

    Store management seems to be a mess in the store I'm in. Miscommunication between store manager and other employees, dumping their work on to you without a second thought to all the tasks you already have on your plate to complete, it just comes off as lazy on their part.

    Advice to Management

    Hire more better suited candidates for store management positions. I honestly really like this job thus far, but I'm concerned that if the current situation keeps up, I will be driven away by someone who doesn't truly reflect the company and its beliefs/objectives.


  2. Great place to work!

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Barnes & Noble College Bookstores part-time

    Pros

    Friendly staff and management team; fast-paced environment; flexible work hours; raises available periodically

    Cons

    Some customers are rude, but that's not the establishments fault.


  3. Book Seller

    Current Employee - Book Seller in Chicago, IL
    Current Employee - Book Seller in Chicago, IL

    I have been working at Barnes & Noble College Bookstores (More than a year)

    Pros

    Good company to work with. Got my paychecks on time, my manager was very nice and accommodating to my school schedule

    Cons

    Not really any room to work your way up.


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  5. Student Bookseller

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Student Bookseller in Washington, DC
    Former Employee - Student Bookseller in Washington, DC
    Recommends
    Positive Outlook

    I worked at Barnes & Noble College Bookstores part-time (More than 3 years)

    Pros

    Great management, good student job, flexible schedule, and good discount on textbooks

    Cons

    busiest times conflict with busiest times of school


  6. Good for short term

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I worked at Barnes & Noble College Bookstores part-time

    Pros

    -Amazing staff -fun work environment -Everything is changing and always new

    Cons

    -Not the best customers, angry parents and anxious freshmen


  7. Temporary Employment

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cashier
    Current Employee - Cashier
    Recommends

    Pros

    Consistent breaks, amazing bosses, friendly environment. Small store, so everything feels safe, nothing bad can happen without at least one person bearing witness. Cozy.

    Cons

    None really. The normal annoyances from jerk customers, but no problems you wouldn't have from any job.


  8. Okay job.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Bookseller in Fort Lauderdale, FL
    Current Employee - Bookseller in Fort Lauderdale, FL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Barnes & Noble College Bookstores part-time

    Pros

    Discount on store merchandise (clothes, textbooks, snacks, electronics, etc) , flexible hours, working on same campus as classes

    Cons

    When it gets really busy.

    Advice to Management

    Keep doing a great job.


  9. cafe manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cafe Manager in Saginaw, TX
    Former Employee - Cafe Manager in Saginaw, TX

    I worked at Barnes & Noble College Bookstores (More than 3 years)

    Pros

    Barnes & Noble has a fantastic atmosphere and great hours (40 hour work week!). The 30% discount on books is great too.

    Cons

    The management pay is not great, but it is a 40 hour work week as opposed to most management jobs working 50 and up so it balances out.

    Advice to Management

    The advice I would suggest is to hold employees accountable for their choices. For example, giving more chances to someone who calls in or is late 3 out of 5 shifts a week is not fair to the rest of the staff.


  10. Part Time Employee Outlook

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate/Cashier in Cranberry Township, PA
    Former Employee - Sales Associate/Cashier in Cranberry Township, PA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Barnes & Noble College Bookstores part-time (More than a year)

    Pros

    -Management tends to be very helpful and professional -Room for growth -Customer base is usually friendly

    Cons

    -Pay isn't great, books are going out of style slowly -Shipping times can make some customers anxious


  11. General Merchandise Supervisor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - General Merchandising Supervisor
    Current Employee - General Merchandising Supervisor
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Barnes & Noble College Bookstores part-time (More than a year)

    Pros

    Convenient location, Discounted textbooks, food, and merchandise, Fun coworkers, Flexible hours to go around my class schedule. Feel like you're part of the campus community.

    Cons

    Management at my store is a mess. It's highly stressful, especially around the rush seasons when we have a high volume of students, professors, and parents coming in. Parents of college students are usually rude and pushy, tending to complain a lot. Lack of proper training, we tend to just push new booksellers out into the floor with no experience to fend for themselves. Very little chances for a higher pay. A lot is expected out of you but you're given very few resources to make it happen. If someone on the management staff quits, you may be unfortunate enough to have to juggle their old job and yours. A very stressful and highly unorganized store to work for management wise. Managers will openly trash talk employees.

    Advice to Management

    Be more supportive to your team members and stay organized and on top of things. Hire more supervisors to help out. Give us a reason to work hard.



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