Barnes & Noble College Bookstores

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Barnes & Noble College Bookstores Reviews

Updated August 24, 2014
Updated August 24, 2014
145 Reviews

3.2
145 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Barnes & Noble College Bookstores President and COO Max J. Roberts
Max J. Roberts
41 Ratings

Review Highlights

Pros
  • You get a bit of a discount on books, sometimes big wigs come in and buy everyone lunch (in 8 reviews)

  • Good employee discount on textbooks and school supplies (in 7 reviews)


Cons
  • only minimum wage for a great amount of work (in 10 reviews)

  • Very large divide between the millionaires in upper management and everyone else (in 8 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Good experience, but little opportunity to move up into management.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Bookseller  in  Austin, TX
    Former Employee - Bookseller in Austin, TX

    I worked at Barnes & Noble College Bookstores part-time for more than a year

    Pros

    - Flexible schedule - management is mindful of college student schedules and needs to study and keep up with class load
    - Employee discount made textbooks affordable

    Cons

    - Zero benefits beyond the basic paycheck
    - Micro management at times
    - Shrinking textbook market and fierce competition from eBay, Amazon and other online sites

    Advice to ManagementAdvice

    Diversify beyond textbooks as quickly as possible

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2.  

    Full Time Supervisor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Full Time Supervisor  in  Orlando, FL
    Current Employee - Full Time Supervisor in Orlando, FL

    I have been working at Barnes & Noble College Bookstores full-time for more than 3 years

    Pros

    The best part of working there were the co-workers. It was super convenient to be located right on campus, so going between class and work was easy. Overall I enjoyed my experience working for this company.

    Cons

    Some of the discounts were a sham. Mandatory work days were not cool. Dress code requirements were inconsistent and seemed to change without reason or notice.

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    Decent company, could use improvement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Barnes & Noble College Bookstores full-time

    Pros

    Great benefit. The coworkers are great. The atmosphere is great.

    Cons

    If you do not kiss middle management's butt, you tend not to get respect or the ability to move up within the company. The pay is less than the industry's standards. There is little room to grow. Also, after you get into management, the company does very little to help you with further success.

    Advice to ManagementAdvice

    Treat your teams better! Don't make people feel like they are easily replaceable.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
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  5.  

    Inconsistent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Basking Ridge, NJ
    Current Employee - Anonymous Employee in Basking Ridge, NJ

    I have been working at Barnes & Noble College Bookstores full-time for more than 3 years

    Pros

    Discounts, great coworkers, that's it.

    Cons

    Management blames down and is above reproach, HR is petty

    Advice to ManagementAdvice

    There are some in middle and upper management @ home office that need to be held accountable. When this isn't done, the affects are felt downstream and take their toll on morale. Regional managers are all over the map. Some great, some asleep at the wheel. The store managers under these absentee regional managers are trying hard and sometimes go off the reservation when their efforts lack direction which helps no one.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    Recession proof retailer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Basking Ridge, NJ
    Current Employee - Anonymous Employee in Basking Ridge, NJ

    I have been working at Barnes & Noble College Bookstores full-time for more than 3 years

    Pros

    Long-term employment opportunities with a very stable company. The entire business model is decentralized which means that each department, store and/or team has a different culture. Some will love working here, others will have a completely different experience. This is a very risk adverse company.

    Cons

    All the "pros" could also be stated as "cons". Management is not open to change.

    Neutral Outlook
    Disapproves of CEO
  7.  

    It was a fun atmosphere

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Wilmington, NC
    Former Employee - Anonymous Employee in Wilmington, NC

    I worked at Barnes & Noble College Bookstores part-time for more than a year

    Pros

    Fun coworkers, good discounts, great for college students

    Cons

    Low pay, bad management, little training given

    Advice to ManagementAdvice

    The college bookstore needs more attention in the textbook area instead all the merchandise

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    Can't say much good about the place.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier Supervisor  in  Baltimore, MD
    Former Employee - Cashier Supervisor in Baltimore, MD

    I worked at Barnes & Noble College Bookstores full-time for less than a year

    Pros

    The coworkers can be great, and the atmosphere is wonderful if you love books.

    Cons

    Management is very cliquey, pay is terrible, hours are awful. Don't look for any growth potential in this part of B&N. The turn over rate of employees is embarrassing.

    Advice to ManagementAdvice

    Treat your teams better and try to keep them around and help them grow in the company. Don't make them feel so expendable.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    Positive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Barnes & Noble College Bookstores

    Pros

    Fun and positive energy from employees. Full time hours during rush.

    Cons

    Hopeless students who expect everyone to cater to them.

    Advice to ManagementAdvice

    n/a

    Recommends
  10.  

    Nice management team and co-worker

    Former Employee - Bookseller  in  Philadelphia, PA
    Former Employee - Bookseller in Philadelphia, PA

    I worked at Barnes & Noble College Bookstores part-time for less than a year

    Pros

    People who work there are very nice and helpful.

    Cons

    None. I am happy with my experience there.

  11.  

    Barnes and Noble cafe supervisor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cafe Supervisor  in  Irving, TX
    Former Employee - Cafe Supervisor in Irving, TX

    I worked at Barnes & Noble College Bookstores full-time for more than 5 years

    Pros

    the 30% discount on books is good

    Cons

    There is no company stability

    Advice to ManagementAdvice

    I have no advice to offer

    Recommends
    Negative Outlook
    No opinion of CEO

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