Barnes & Noble Reviews
Updated Feb 10, 2012 – Reviews are posted anonymously by employees.
|
Company Rating Based on 334 ratings Employees say it's "OK" |
CEO Rating
Based on 73 ratings
CEO |
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| 41–50 of 334 Barnes & Noble Reviews | Sort by |
Pros
30% off textbooks.
Good people working there
Cons
family can't work in the same store only on part time status
Advice to Senior Management
none
Pros
People are great. Management is competent.
Environment is stimulating.
Discounts.
Cons
Probably low pay raises. Maybe inflexible hours.
Pros
Terrific and unique coworkers, great products, low pressure job, pay is good for responsibilities, company is changing to stay relavent. I loved my time there and I would tell anybody that this is a terrific place to work.
Cons
Raises? Will company be around in 10 years? Slow process for advancement.
Advice to Senior Management
Less pressure on Nook sales and accessories. Back to basics with booksellers selling books.
Pros
Great products, intelligent staff, usually better educated customers than other products. Unique culture to the retail industry.
Cons
Retail hours (staffed 15 hours a day) with no set schedule. District size determines promotion opportunities.
Advice to Senior Management
Its often as though corporate has no clue what its like to actually be face to face with customers.
Pros
Wonderful environment, crew is exceptional, benefits are wonderful
Cons
Not very open to movement to upper level positions
Advice to Senior Management
Be more communicative with the employees as far as negative and positive feedback.
Pros
Good people 50% discount at Cafe 30% on merch laid back atmosphere mostly good customers
Management is actually on the floor helping out they dont spend a lot of time in the back and do their fair share of heavy lifting
Best for bookworms we can checkout hardcover books to read yay!!
Cons
Pay is low promotions are few, feedback/reviews is non existent so I'm never really sure if I'm doing well or not...if I keep seeing my name on the schedule I guess I am
and the customers who expect you to know every single frickin book and magazine we carry, or the ability to read minds "I'm looking for a book but I dont know the name the author the subject or why I'm even asking for it"
Advice to Senior Management
Give feedback to employees good or bad let us know how we are doing and inspire us to be better. Better pay for hard work, and have faith in the books Nooks are nice but there is room for both.
Pros
Corporate office has free books. Not long working days. Good location. Fun to be part of an established company reinviting itself.
Cons
Poor opportunitiies for promotion. Annual raises are so minimal. Very few holidays off. Little respect for non-management. Company primarily cares about management.
Advice to Senior Management
Respect your workers - all workers - management and non-management. Give decent raises. Give more time off for corporate employees.
Pros
Great people to work with, but the lack of good middle management.
The work can be tough and dealing with customers can be difficult too. For the amount of compensation it may not be worth it for everyone.
Cons
Personally, I have a difficult supervisor, but the store head is nice and hears people out. There is a lack of good direction in the cafe and corporate is very detailed oriented about how you treat the customers. Too bureaucratic
Advice to Senior Management
Keep listening to your work force and telling them they're doing a good job.
Pros
It was very easy to get to know people. They were very open about everything. The training manager was very patient with me and totally taught me how to "swim" before she threw me into the pool.
Cons
1) Seriously, It was like i transferred into an all girls High School. It was asinine. It was the kind of place where you go to a new place and someone asks if you want to hang out and then other people heard that you were hanging out and then they are like. so insulted.
2) They dont understand going to school and working. I was a theatre major so i had a couple of weekends where i couldnt work. and they sceduled me for work AS i was performing. I had to quit on the spot because they asked me if i really had to go. for a split second i was weighing the pros and cons of failing a year of school or working at barnes and noble.
3) they fire exciting personalities. it sort of makes it seem like they want all of the same immature zombies working there.
Advice to Senior Management
encourage people to show their personalities. Make it a fun place to work. its a cafe, it should be homey.
Pros
great employee discount is available
Cons
more part time than full time available



