Barnes & Noble Reviews

Updated July 26, 2015
148 reviews filtered by
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3.4
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Recommend to a friend
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Michael Huseby
23 Ratings

Pros
  • The Employees discount on books and coffee (in 42 reviews)

  • Employee Discount; Cafe Discount (in 108 reviews)

Cons
  • You are expected to complete too many tasks for minimum wage (in 79 reviews)

  • Little possibility of moving from part time to full time - hours are being cut back to avoid paying healthcare (in 61 reviews)

More Pros and Cons

148 Employee Reviews

Sort: Popular Rating Date
  1. It was pretty good

    Former Employee - Bookseller in Union, NJ
    Former Employee - Bookseller in Union, NJ

    I worked at Barnes & Noble part-time (More than a year)

    Pros

    Nice atmosphere Fun people Diverse Good for low hours

    Cons

    Low pay Hours different every week

    Advice to Management

    Have better hours and more stuff to do. I was just standing around a lot of the time. That is what my advice is


  2. Not easy but enjoyable, coworkers willing to help out; try a bit of everything & you'll learn more quickly.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Bookseller in Staten Island, NY
    Current Employee - Bookseller in Staten Island, NY

    I have been working at Barnes & Noble part-time (Less than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    It's a good environment, and my colleagues are always open to helping out a newbie. It's not too difficult to learn what you need to know to do well. And they don't set you up for failure, but for success.

    Cons

    You will encounter ignorant/annoying/rude customers anywhere, B&N included. But as long as you remember to keep your head and remove yourself personally from the experience and realize they're not mad at YOU, it'll just be another dinner conversation to laugh about with friends. They don't train for very long either, but they welcome asking for help no matter what.


  3. costumer service

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cashier in New York, NY
    Current Employee - Cashier in New York, NY

    I have been working at Barnes & Noble (More than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    good environment. Nice people and discounts on books if you are a student is a good assets.

    Cons

    Location of books not being properly placed in correct area. limited amount of books some pre-orders.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Merchandise Assistant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Merchandise Assistant in New York, NY
    Current Employee - Merchandise Assistant in New York, NY

    I have been working at Barnes & Noble (More than 5 years)

    Pros

    Great people, good benefits. Good products. Easy to learn your way around

    Cons

    The pay could be better.


  6. Helpful (2)

    Senior QA Automation Engineer

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior QA Automation Test Engineer in New York, NY
    Current Employee - Senior QA Automation Test Engineer in New York, NY

    I have been working at Barnes & Noble full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Good life and work balance. All depts are open to question. Coworkers are cordial and helpful

    Cons

    This a billion dollar revenue company but runs like a start ups. Benefits are not par with the market.


  7. Good Experience

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY

    I worked at Barnes & Noble

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Flexible hours, employee discount, popular events with authors, musicians, celebrities.

    Cons

    Salary for part time is at the lower end of the retail spectrum.

    Advice to Management

    Promotions within each store would give employees more incentive to stay with the compnay, rather than only being promoted to other locations.


  8. Buyer

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY

    I worked at Barnes & Noble full-time (More than 3 years)

    Pros

    A great place to learn about the book business since you get to know everyone. Good office location in NY. As with most companies, there are some wonderful people working there.

    Cons

    The company lost sight of what it was in an effort to compete with Amazon. It also brought in too many executives with little to no book experience; it's important to know and respect the core product even when diversifying. Not a great place to advance.


  9. Helpful (3)

    Great seasonal job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Merchandise Manager in Bridgewater, NJ
    Former Employee - Merchandise Manager in Bridgewater, NJ

    I worked at Barnes & Noble full-time (More than 10 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Discount. Health benefits. Customer interaction & recommending titles. Don't have to be a total book nerd to enjoy working here.

    Cons

    Hours. Scheduling isn't always posted on time.


  10. Work with your schedule

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Bookseller/Cashier in New York, NY
    Current Employee - Bookseller/Cashier in New York, NY

    I have been working at Barnes & Noble part-time

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Work with your availability, nice environment and co-workers. Managers are easy to talk to.

    Cons

    Sometimes miscommunications are made, causing a lot of unneeded drama.

    Advice to Management

    Listen to your employees and trust them a bit more.


  11. Temporary Textbooks Department Worker

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Fair Lawn, NJ
    Former Employee - Anonymous Employee in Fair Lawn, NJ

    I worked at Barnes & Noble (Less than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Good experience for organization and memory through tracking orders and organizing invoices. Relaxing work environment.

    Cons

    Problem customers are not the worst



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