Barnes & Noble

  www.barnesandnoble.com
  www.barnesandnoble.com

Barnes & Noble Reviews in New York City, NY

Updated December 20, 2014
Updated December 20, 2014
1,186 Reviews
3.4
1,186 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Michael Huseby
174 Ratings

Review Highlights

Pros
  • It's nice to get a decent discount on books and have access to the titles (in 42 reviews)

  • The one thing that I can say about this company is that you get a pretty great employee discount (in 108 reviews)


Cons
  • While the pay is a little above minimum wage, the hours make for some very small paychecks (in 79 reviews)

  • The company had some serious problems that turned a great part-time job into a so-so (in 61 reviews)

More Highlights

123 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    My coworkers and manager were friendly and great to work with so no day working there was ever a bore.

    Former Employee - Bookseller in New York, NY
    Former Employee - Bookseller in New York, NY

    I worked at Barnes & Noble part-time (less than an year)

    Pros

    Discounts
    Occasional conversations with customers
    Clean up during store closing is simple- Placing books back where they belong

    Cons

    Just like any job, deal with a difficult customer sometimes

    Recommends
  2.  

    Overall a good atmosphere

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Head Cashier in Hackensack, NJ
    Former Employee - Head Cashier in Hackensack, NJ

    I worked at Barnes & Noble full-time (more than 8 years)

    Pros

    Flexible hours, 50% off cafe items, friendly staff, room for advancement, benefits for F/T.

    Cons

    Learn the job on the fly, limited training, holidays can get crazy though time moves quicker, low starting pay

    Advice to ManagementAdvice

    Do a bit better job discussing promotion from within. P/T employees should get some tier of benefits.

    Recommends
    Positive Outlook
    No opinion of CEO
  3.  

    Barnes and noble college

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Bookseller in New York, NY
    Current Employee - Bookseller in New York, NY

    I have been working at Barnes & Noble

    Pros

    . Works with your school schedule
     . Good discount

    Cons

    You don't get enough working hours

    Advice to ManagementAdvice

    Give more hours

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    Mixed Feelings

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Bookseller in New York, NY
    Current Employee - Bookseller in New York, NY

    I have been working at Barnes & Noble

    Pros

    It is an easy job and great for a student. The pay is low but the work is low stress and usually attracts interesting and intelligent co workers

    Cons

    The pay could probably be better - at least better during the holiday season for the added stress.

    Advice to ManagementAdvice

    Incentivize performance

    Recommends
    Negative Outlook
    No opinion of CEO
  6. 2 people found this helpful  

    Exploitation

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Bookseller in New York, NY
    Former Employee - Bookseller in New York, NY

    I worked at Barnes & Noble full-time (more than an year)

    Pros

    Access to new books and authors, nice coworkers.

    Cons

    I was paid $8.50 an hour in Manhattan, no benefits. I have a masters degree, as did many of my colleagues. Enough said.

    Advice to ManagementAdvice

    Pay people a living wage.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    good company, good people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant in New York, NY
    Current Employee - Assistant in New York, NY

    I have been working at Barnes & Noble as a contractor (less than an year)

    Pros

    9-5
    Friendly, nice people
    Good mission
    Free books and discounted movie tickets
    Job security

    Cons

    Promotion is hard to get
    Some groups(merchants, NOOK) have huge turnover and it is really stressful working with them. Attitude alert!
    Pay is not great
    No growth

    Advice to ManagementAdvice

    Unprofessional managers should be fired

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    It was ok. I didn't like having to cross Fifth Avenue to delivet the mail.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Mail Clerk in New York, NY
    Former Employee - Mail Clerk in New York, NY

    I worked at Barnes & Noble as a contractor (more than an year)

    Pros

    They had some nice people there.

    Cons

    The biggest con was having to cross Fifth Avenue to get to the office, especially in the morning. That's when the taxis would race down the street.

    Advice to ManagementAdvice

    Treat the employees better.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    After being with B&N for 7 years it has been great except for last 3 years that I've been in this department.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Administrator in Westbury, NY
    Current Employee - Administrator in Westbury, NY

    I have been working at Barnes & Noble full-time (more than 8 years)

    Pros

    There are a lot of potential for growth within the company. However, it is actually practice in some departments more than others.

    Cons

    Manager favoritism plays a big role in you being promoted.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Great company to start working

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier in New York, NY
    Former Employee - Cashier in New York, NY

    I worked at Barnes & Noble part-time (more than an year)

    Pros

    Hours were reasonable
    Amazing discount
    Books books books

    Cons

    Salary
    Promotions took quite a while

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    It's a job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Music Seller in West Nyack, NY
    Former Employee - Music Seller in West Nyack, NY

    I worked at Barnes & Noble part-time (more than 3 years)

    Pros

    Decent employee discount; Cool coworkers; Reasonably flexible with scheduling, depending on the manager

    Cons

    It became very corporate after working there for many years; Focus switched more to the nook than actual books; High turnover; Most of the managers were unpleasant in one way or another (I was in the Music Department and really lucked out with the Music Manager -- he was the chillest dude ever)

    No opinion of CEO

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