Barnes & Noble

  www.barnesandnoble.com
  www.barnesandnoble.com

Barnes & Noble Reviews

Updated October 20, 2014
Updated October 20, 2014
1,110 Reviews
3.4
1,110 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Michael Huseby
153 Ratings

Review Highlights

Pros
  • The one thing that I can say about this company is that you get a pretty great employee discount (in 102 reviews)

  • It's nice to get a decent discount on books and have access to the titles (in 38 reviews)


Cons
  • While the pay is a little above minimum wage, the hours make for some very small paychecks (in 79 reviews)

  • The company had some serious problems that turned a great part-time job into a so-so (in 57 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 2 people found this helpful  

    Good temporary job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Bookseller
    Current Employee - Bookseller

    I have been working at Barnes & Noble (more than an year)

    Pros

    Flexible, most of the customers are great, cafe discount 50% off purchases

    Cons

    Some customers are really annoying and you have to guess what book they want since they have no idea.. and they expect you to know what book they are thinking in their head that they saw on tv or that their friend mentioned in a conversation one time... Or they'll demand a title of a book that doesn't exist since they are completely butchering the title! magazines! Customers will take a stack of magazines to the cafe of children's department and then flip through a couple of them & then leave them there. Customers hardly buy magazines, they don't need to since they can read them in the store for free! So at the end of the night we have stacks and stacks to put away!

    Advice to ManagementAdvice

    Book master & the PDTs need to be updated/upgraded! Magazines should be pay before u read!

    Recommends
    Negative Outlook
    Approves of CEO
  2.  

    Pretty good work place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Detroit, MI
    Former Employee - Customer Service Representative in Detroit, MI

    I worked at Barnes & Noble part-time (less than an year)

    Pros

    Easy to gain work experience and great eirkbenviornment

    Cons

    Hard to progess up the ladder

    Advice to ManagementAdvice

    Keep up the good work

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    Great company to start working

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier in New York, NY
    Former Employee - Cashier in New York, NY

    I worked at Barnes & Noble part-time (more than an year)

    Pros

    Hours were reasonable
    Amazing discount
    Books books books

    Cons

    Salary
    Promotions took quite a while

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Great company!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Bookseller
    Former Employee - Bookseller

    I worked at Barnes & Noble part-time (more than an year)

    Pros

    Discounts are very useful if you are a high school student/college student. Flexible hours for students and part-timers.

    Cons

    Mostly will have to work weekends if a student. Minimum wage and only increases in salary by 25 cents per year.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Good employment, not a great career.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Bookseller in Beavercreek, OH
    Current Employee - Bookseller in Beavercreek, OH

    I have been working at Barnes & Noble part-time (more than an year)

    Pros

    Flexible schedule, casual attire, artistic environment

    Cons

    Unhelpful corporate rules regarding organization and product display, must work 1 year (starting in October) to be qualified for any raise, low pay, must transfer branches in order to promote

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    There are a lot of pluses to working here, they don't always outweigh the minuses.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Merchandise Manager in Denver, CO
    Current Employee - Merchandise Manager in Denver, CO

    I have been working at Barnes & Noble full-time (more than 10 years)

    Pros

    The book selling culture is an amazing environment in which to spend your working hours. The customers are usually great and the company (at the store level) cares about you as an individual.

    Cons

    The pay structure is nonsensical. As with most companies they pay outside hires more for the same position. They are extremely rigid with policies regarding benefits, rarely on the side of the bookseller.

    Advice to ManagementAdvice

    On a corporate level there needs to be a better understanding of day to day operations in the store. Expectations are often unreasonable with the payroll hours provided.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    Great environment for indulging passion for books and coffee.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Barnes & Noble full-time (more than 5 years)

    Pros

    Best retail environment around. Bookseller focused cultured and you get to work with a very intelligent work force. Many stores have very positive environments. Of course this all starts with the manager team in individual buildings.

    Cons

    The company isn't growing very quickly so that career advancement can be hard to come by. It is retail so the reassess just barely keep up with inflation.

    Advice to ManagementAdvice

    Stick with being the best bookstore in the world and you will be around for a long time.

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    One of the better retail jobs I've had

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Bookseller
    Current Employee - Bookseller

    I have been working at Barnes & Noble part-time (more than an year)

    Pros

    Great work environment, thorough training (at least within my store), eclectic and diverse set of employees, good team effort among store staff to get the job done and help one another, lots of communication with management, everyone pulls their weight from top to bottom, satisfactory employee discount

    Cons

    Low pay rate (minimum wage), lots of things to juggle on the clock for one person, often understaffed which leads to frustration among customers as well as employees, can be challenging to juggle phone/customers or be the only cashier at cashwrap, no benefits for part-time employees

    Advice to ManagementAdvice

    Higher wage and/or part-time benefits, more staff on weekend days to handle the surge of customers compared to weekdays

    Recommends
    Neutral Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    Bookseller

    • Comp & Benefits
    • Work/Life Balance
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Barnes & Noble

    Pros

    Love my co-workers. Enjoy helping people with something I am passionate about.

    Cons

    Company wants a lot out of its workers for a very small salary. Many corporate demands do not fit with specific store or locales.

  11.  

    Hustle

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Current Employee - Bookseller
    Current Employee - Bookseller

    I have been working at Barnes & Noble part-time (less than an year)

    Pros

    Employee discounts are excellent. Leadership is great.

    Cons

    Extremely sales driven. Probably the most fast-paced book store possible.

    Recommends

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