Barnes & Noble Reviews

Updated March 28, 2015
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3.4
1,289 Reviews
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Michael Huseby
201 Ratings

Pros
  • It's nice to get a decent discount on books and have access to the titles (in 42 reviews)

  • The one thing that I can say about this company is that you get a pretty great employee discount (in 108 reviews)

Cons
  • While the pay is a little above minimum wage, the hours make for some very small paychecks (in 79 reviews)

  • The company had some serious problems that turned a great part-time job into a so-so (in 61 reviews)

More Pros and Cons

Employee Reviews

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  1. Overall a wonderful experience. I enjoyed my time at B&N. I like reading so selling books was pretty easy for me.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Bookseller in Dallas, TX
    Former Employee - Bookseller in Dallas, TX

    I worked at Barnes & Noble part-time (more than 3 years)

    Pros

    Books, Books and more Books! I have worked at several different stores and each had a great team! Diverse and interesting.

    Cons

    Late hours sometimes. INSANE customers (but they can also be quite entertaining.) Occasional annoying co-worker...but out of the number of people you work with - and as busy as you are...you won't have time to notice.

    Advice to ManagementAdvice

    good job - but you could raise the pay a tad.

    Recommends
    Positive Outlook
    No opinion of CEO
  2. Part-time employee for 2 years

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Bookseller/Barista in Tulsa, OK
    Current Employee - Bookseller/Barista in Tulsa, OK

    I have been working at Barnes & Noble part-time (more than a year)

    Pros

    Fantastic environment, discounts (30% books, 20% movies/music, 50%food) as well as lots of free cds and books throughout the year, cool customers.

    Cons

    I worked there for 2 years and still made $7.50, the hours fluctuated throughout the year, and it was understaffed so if you had to call out for anything it was a big deal.

    Recommends
    Neutral Outlook
  3. Good atmosphere, very corporate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Boston, MA
    Former Employee - Sales Associate in Boston, MA

    I worked at Barnes & Noble

    Pros

    I enjoyed my coworkers, and the job itself wasn't bad. I was able to get a temporary position during back-to-school time for B&N at Boston University, which was exactly what I was looking for.

    Cons

    The culture was very corporate. The management didn't really make themselves available for guidance or help, they just stuck you in a job, went to their offices, and expected your peers to answer any questions you might have come across.

    Recommends
    No opinion of CEO
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  5. great work life balance - part time job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Barnes & Noble

    Pros

    flexible schedule time off, etc

    Cons

    bad pay, boring job at best

    Recommends
    Neutral Outlook
    No opinion of CEO
  6. Barnes and Noble is a good company to work for. As far as the retail positions go it is one of the best retail companies

    Current Employee - Digital Sales Lead in Dallas, TX
    Current Employee - Digital Sales Lead in Dallas, TX

    I have been working at Barnes & Noble full-time (more than a year)

    Pros

    The benefits are nice for the amount of time working i.e. 2 years 80 hours of vacation time. Nice working environment better than most retail companies.

    Cons

    Management style is outdated at times and they don't do a very good job at appreciating those who work hard versus those who do the bare minimum.

    Advice to ManagementAdvice

    Spend more time with your hard working and employees who care about their jobs.

    Recommends
    Neutral Outlook
    No opinion of CEO
  7. Like most retail

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative
    Former Employee - Customer Service Representative

    I worked at Barnes & Noble part-time (less than a year)

    Pros

    Really good training. They want people to know what they're doing.

    Cons

    Scheduling seemed to be hit or miss. They either always had too many people on or not enough. So you'd either get called to be told not to come in, or called to come in early on a scheduled day, or called on your day off to come in.

    Recommends
    Neutral Outlook
    No opinion of CEO
  8. Wonderful place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Head Cashier in Madison, WI
    Former Employee - Head Cashier in Madison, WI

    I worked at Barnes & Noble full-time (more than 3 years)

    Pros

    It was a family-like atmosphere with familiar, friendly faces. Great products, great team, great environment. It was my absolute favorite job and I wish I was still there. They really care about you there.

    Cons

    Too much pressure for member cards and the pay was horrible.

    Advice to ManagementAdvice

    Invest more in the employees that want to stay with you by making their wages higher.

    Recommends
    Positive Outlook
    Approves of CEO
  9. Lots of books

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Barnes & Noble

    Pros

    They have good employee discounts for books.

    Cons

    The pay stinks and so do the shoppers.

  10. I enjoy the job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Bookseller
    Current Employee - Bookseller

    I have been working at Barnes & Noble part-time (less than a year)

    Pros

    Good environment, great management, fun job

    Cons

    They pay minimum wage and they're not generous with the raises

    Recommends
    Neutral Outlook
  11. Great company!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Barista; Bookseller
    Current Employee - Barista; Bookseller

    I have been working at Barnes & Noble part-time (less than a year)

    Pros

    Your pay is based off experience, they have a card called WeListen where you can anonymously call if you're having a problem and feel you can't speak to the manager about it, first raise in six months of being there, percent off items in the store, and paid WEEKLY!

    Cons

    Part-time only; unless you're a lead or a manager and they also throw out good food everyday; won't consider giving it to a charity or to the employees, just goes right in the trash.

    Recommends
    Positive Outlook
    No opinion of CEO

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