Barnes & Noble Reviews

Updated September 3, 2015
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3.4
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Michael Huseby
259 Ratings

Pros
  • The Employees discount on books and coffee (in 42 reviews)

  • Employee Discount; Cafe Discount (in 108 reviews)

Cons
  • You are expected to complete too many tasks for minimum wage (in 79 reviews)

  • Little possibility of moving from part time to full time - hours are being cut back to avoid paying healthcare (in 61 reviews)

More Pros and Cons

1,610 Employee Reviews

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  1. Interesting place to work, questionable work-life balance.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Barnes & Noble full-time

    Pros

    The work environment is legitimately interesting and continuously challenging. The company has great benefits and is very supportive of its employees.

    Cons

    Work-life balance is difficult in an environment that normalizes commuting. This is an unfortunate result of many store closings over the last few years resulting in many workers (not just management) having to drive further to keep a job that they enjoyed. The management team is required to work varying schedules, which makes it difficult to schedule your life outside of work. Morning shifts start at 7AM and evening shifts end at midnight. In the name of fairness, managers work multiple morning and night shifts in the same week which is not conducive to a healthy lifestyle.


  2. maintenance standard

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Warehouse Worker in Monroe Township, NJ
    Current Employee - Warehouse Worker in Monroe Township, NJ
    Recommends

    I have been working at Barnes & Noble full-time (More than a year)

    Pros

    its very good company for all employee respect their employee and good working atmosphere in the company.i have 2 years experience..

    Cons

    i was working in barnes n nobles ware house at monroe township nj which was far from my house..


  3. Good Company if you want to move up.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Community Business Development Manager
    Current Employee - Community Business Development Manager
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Barnes & Noble full-time (More than 5 years)

    Pros

    Fast promotion opportunities for hard workers. Fun environment. Great team at my store. Book discounts.

    Cons

    Unreasonable expectations. Mediocre starting pay. Company has lost it's sense of self. No bonus opportunities for CBDMs. Always adds "miscellaneous" tasks to CBDMs that don't affect their sales buckets.

    Advice to Management

    Great place to work in so many ways. But disheartening how the company has become so focused on memberships and e-planner that it's hardly a book store anymore. Personal service and handselling always takes a back seat to the mountains of projects and mandatory events the company dumps on its staff with no notice. CBDMs rarely have the support that DMs, Regional VPs, and corporate think they do. Makes it impossible to do the job as described.


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  5. Good job, nice co-workers, low start pay

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Senior Management
    Former Employee - Bookseller
    Former Employee - Bookseller
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Barnes & Noble part-time (Less than a year)

    Pros

    Very nice team, learned a lot from everyone. Fun job.

    Cons

    Outdated equipment. The systems from register to computers on sale floor, and programs to look for books are so old, outdated and require many steps. Not the most efficient. Starting pay is very low. Close to minimum wage. Not the $9 posted on Glassdoor. Many people working there have a second job.

    Advice to Management

    Upgrade the equipment. Too many steps and options at the register. Streamline everything. Higher start pay would have made me stay. Loved the job but just couldn't live on such low pay. Had to take a better offer when I found one. I've worked in retail environment for several years, including small independent shops, and this is the lowest started pay I've ever had.


  6. a year of service for a 25 cent raise

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Children's Lead Bookseller in Murrieta, CA
    Current Employee - Children's Lead Bookseller in Murrieta, CA
    Recommends
    Positive Outlook

    I have been working at Barnes & Noble full-time (More than 8 years)

    Pros

    The discount is amazing. The customers and coworkers are often your type of nerds. There are fun costumed events throughout the year. Also, putting a book/dvd/cd in a customer's hand after a quick search is very satisfying.

    Cons

    Often managers are a mixed bag of micro-managers, slave drivers, and (rarely) people who trust you to do your job. The drive for sales often overshadows the customer service, and there are several days where the projects to-do are overwhelming and there's never much time to complete them. It feels like you're drowning in books, sometimes, but you can't complain! That's retail!

    Advice to Management

    If I had an amazing year working for the company, my pay doesn't raise very high. There should be a loyalty program, where the longer a bookseller stays (over two years), the higher their pay jumps every year if they meet standards.


  7. Store's liaison for schools and businesses. Event coordinator.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Community Business Development Manager
    Current Employee - Community Business Development Manager
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Barnes & Noble full-time (More than 8 years)

    Pros

    The people and being around books. Like to think that you're making a difference and spreading literacy. Fun to work with schools and nonprofits.

    Cons

    The pay is very low. Part time staff turnover. Lack of communication for event planning. Retail holiday season wears you down.

    Advice to Management

    Share national event planning with stores more than a week in advance.


  8. College bookstore

    Current Employee - Bookseller in College Station, TX
    Current Employee - Bookseller in College Station, TX

    I have been working at Barnes & Noble part-time (Less than a year)

    Pros

    Nice discount on text books, flexible schedule

    Cons

    Sometimes long hours of standing and repetitive work

    Advice to Management

    Need a better training program during rush


  9. ..............

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I worked at Barnes & Noble part-time

    Pros

    Downtown. Close to lake. Good excercise

    Cons

    It's cool. No complaints. Really liked it

    Advice to Management

    More help at holiday time.


  10. Getting comfortable is easy, but you better get used to it

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bookseller
    Former Employee - Bookseller
    Recommends
    Positive Outlook

    I worked at Barnes & Noble part-time (Less than a year)

    Pros

    If you enjoy reading books and have the desire to help others find good books for themselves, this is a great place to work. The atmosphere is very warm and inviting, and the customers can feel that. It is very much centered around the ease and convenience of the customer.

    Cons

    As a bookseller, you are required to push a membership card onto the customer as much and as often as possible, which can be frustrating because not everyone wants a membership every single day, but if you don't sell enough, you get reprimanded. Advancement is also not very available. You must wait for 1) someone to leave the company from the position you want, and 2) everyone who has been with the company longer than you to decline it before you have a shot at getting the position.

    Advice to Management

    Don't push the membership quite as hard, neither on your customers, nor on your employees. Some days it can put a real damper on the whole experience for both parties.


  11. Laid back

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Barnes & Noble part-time

    Pros

    Of course this varies from store to store. But my manager is very laid back it's an easy environment. Great discounts, good pay and relaxed atmosphere.

    Cons

    There's a pretty simplistic dress code which isn't that bad of a con. But when you're a teenager it's pretty rare to be able to pick out clothes for work that aren't jeans and a shirt.

    Advice to Management

    No real complaints actually.



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