Barnes & Noble Reviews

Updated April 18, 2015
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3.4
1,331 Reviews
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Michael Huseby
210 Ratings

Pros
  • It's nice to get a decent discount on books and have access to the titles (in 42 reviews)

  • The one thing that I can say about this company is that you get a pretty great employee discount (in 108 reviews)

Cons
  • While the pay is a little above minimum wage, the hours make for some very small paychecks (in 79 reviews)

  • The company had some serious problems that turned a great part-time job into a so-so (in 61 reviews)

More Pros and Cons

Employee Reviews

Sort: Popular Rating Date
  1. Great customers and coworkers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Barnes & Noble

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    You get to interact with friendly customers that have interesting and diverse backgrounds; you have well-educated, welcoming, warm and fun coworkers; nice employee discount both on store products and from the cafe; nice working environment, considerate managers, and books books books!

    Cons

    It is retail, so the same cons as any other retail job basically--inconsistent schedule, it gets busy during the holidays, and the occasional odd or unpleasant customer (usually they enter the store that way).

  2. Good overall experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Barnes & Noble part-time

    Pros

    The store manager is kind

    Cons

    To much part-timer accepted, so you will get less schedule

  3. Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager in Kansas City, MO
    Former Employee - Store Manager in Kansas City, MO

    I worked at Barnes & Noble

    Recommends
    Negative Outlook
    No opinion of CEO
    Recommends
    Negative Outlook
    No opinion of CEO

    Pros

    Good Compensation for the business, though book market was on a downturn

    Cons

    Hard to get promoted due to long tenure of managers.

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Des Moines, IA
    Current Employee - Manager in Des Moines, IA

    I have been working at Barnes & Noble (more than 3 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great People
    Excellent Operational and Merchandising Processes

    Cons

    Hours and working weekends. Typical Retail

  6. Assistant Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Manager Marketing Operations in Dallas, TX
    Former Employee - Assistant Manager Marketing Operations in Dallas, TX

    I worked at Barnes & Noble full-time (more than 10 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Time you get to spend with the customers finding out what they enjoy reading. Benifits were very good. Medical,dental and life insurance

    Cons

    Wworking late nights closing shift one night and opening the next morning.

    Advice to Management

    Treat your staff like human beings and giving them the chance to advance.

  7. Books, music, coffee, movies...what's not to love?

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Department Manager in Los Angeles, CA
    Former Employee - Department Manager in Los Angeles, CA

    I worked at Barnes & Noble full-time (more than 3 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Quality company. Of course, great product. Everyone shops or at least browses so always meeting interesting and even famous folks. Pay is weekly which is very helpful.

    Cons

    hard to make a real living with the pay until you get into upper management. a lot of theft, both internal and external. I always got along great with the management but most of the rest of the staff hated the store manager.

    Advice to Management

    Be careful not to pick on certain people...for better (favoritism) or worse.

  8. Great!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Barnes & Noble

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Really good atmosphere especially if you like books

    Cons

    Dying in the store would be the only con

  9. Bookseller

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Barnes & Noble

    Pros

    Good work environment, employees were knowledgeable and helpful

    Cons

    There was no room for advancement

  10. Helpful (1)

    Book Seller

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Seattle, WA
    Former Employee - Anonymous Employee in Seattle, WA

    I worked at Barnes & Noble (more than 3 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Hands down one of the best places I have ever worked in my life!! Great environment, benefits even if you're part time, flexible schedule (depending on job/location), and my managers were always extremely helpful. I worked there for 4 1/2 years at 2 separate stores and I never regretted one minute of it.

    Cons

    Hard to work full time hours, hard to get a promotion because retention is so high, and pay isn't super awesome (it's still retail).

  11. Cafe server

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cafe Server in Fort Worth, TX
    Current Employee - Cafe Server in Fort Worth, TX

    I have been working at Barnes & Noble

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Half price coffee, people are nice

    Cons

    Not many hours for employees

    Advice to Management

    More hours and room for growth

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