Barnes & Noble Reviews

Pros

Employee Discounts and the workload.

Cons

availability of information from senior leadership

Advice to Senior Management

give the stores more control.

Pros

Love working for BN; came from traditional publishing and it's a world of difference, much more forward-thinking and exciting.

Cons

Intra-company communications are not great.

Advice to Senior Management

We should not have to read in the NYT that we have a new device coming out!

Pros

Great booksellers, great customer base, great product

Cons

NOOK support at home office

Advice to Senior Management

better communication to stores so we can service customers efficiently

Pros

The atmosphere within the store is fairly pleasant.
The employee discount is good.
The community support is good (book drives, book signings, etc.).
Fairly low stress atmosphere.
Good hours of operation.

Cons

The hourly pay could be better but I suppose it is somewhat fair considering the retail industry.

Advice to Senior Management

The managers at the store I worked at did a great job.

Pros

fun job, good employees, easy to schedule time off

Cons

supervisors pick favorites, you do not get tips in the cafe

Advice to Senior Management

sell a lot of product, kiss up, don't call off

Pros

Overall it is a wonderful environment to work in, fellow coworkers are generally great (this is of course different depending where you work.

Cons

pay is ok, it could be better like any other store

Pros

Great management, they like to promote from within, most of managers in my store were very respectful of the employees.

Cons

They can't afford to pay the management team as much as the work they are doing warrants. Constant change in the workplace because of financial struggles as a company.

Pros

Lots of responsibility and great working with people,

Cons

Tight control of hours and not salary based but rather hourly

Advice to Senior Management

better train thier overall staff and encourage promotion from within

Pros

Enjoyable work environment
Flexible work schedule
Respects higher education
There's never a dull moment
Straightforward approach to dealing with problems

Cons

unbalanced level of productiveness amongst managers (one manager does everything, while others stay in the back office)
Customers are not always treated as they should be
product prices are so marked up it is difficult to sell without regrets

Advice to Senior Management

Respect your customers and employees
positive customer experience drives sales
Managers are all equally responsible and therefore should all work productively.

Pros

There are opportunities to work on cutting edge technology if you're in the right department. Hours of work are flexible

Cons

Every year there's a layoff so morale suffers. Many of the older employees have left as company seems intent on bringing new faces.

Advice to Senior Management

Management should try to do a better job retaining employees Also, with all the turmoil in this field, there should be better communication internally.