Barnes & Noble

www.barnesandnoble.com

Barnes & Noble Reviews

Updated January 24, 2015
Updated January 24, 2015
1,226 Reviews
3.3
1,226 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Michael Huseby
185 Ratings

Review Highlights

Pros
  • It's nice to get a decent discount on books and have access to the titles (in 42 reviews)

  • The one thing that I can say about this company is that you get a pretty great employee discount (in 108 reviews)


Cons
  • While the pay is a little above minimum wage, the hours make for some very small paychecks (in 79 reviews)

  • The company had some serious problems that turned a great part-time job into a so-so (in 61 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Barnes & Noble full-time (more than 10 years)

    Pros

    We all work together as one big Family. Wonderful Supervisors and Managers.

    Cons

    I have not experienced anything but support and overall great company to work for.

    Advice to ManagementAdvice

    None

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Store Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Barnes & Noble

    Pros

    Quality of Life. Low hours required.

    Cons

    Small bonus structure. No upper management support other than DM.

    Recommends
    Positive Outlook
  3.  

    Mostly positive depending on the management staff I worked with.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Barnes & Noble

    Pros

    Friendly environment, many opportunities to talk with customer, mostly relaxed atmosphere, opportunities to make recommendations and talk about literary interests, fun coworkers

    Cons

    Issues with being cross trained in a timely manner, some issues with sticking to the schedule in terms of when breaks would happen, forced to push memberships on customers and not take no for an answer, jumped from project to project without allowing sufficient time to complete each one, low pay

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Lower pressure retail management

    • Comp & Benefits
    • Work/Life Balance
    Current Employee - Store Manager
    Current Employee - Store Manager

    I have been working at Barnes & Noble full-time (more than an year)

    Pros

    Schedule, number of hours for salaried managers is low compared to others. Compensation is fair for store managers, plus you get great discounts on food and books

    Cons

    Technology, or lack of it, is the biggest drawback in stores. It can be a very long recruitment process - took me several months from initial contact to placement in a store.

    Recommends
    Positive Outlook
  6.  

    I loved the people and the company. It was very focused on the customer. Great overall work experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Barnes & Noble

    Pros

    Clear set of goals and objectives. Great people all over the organization. Can be confusing to begin with, but the focus is and will always remain the stores.

    Cons

    Risk averse. Product strategy is undergoing definition still.

    Advice to ManagementAdvice

    Great workplace.

    Recommends
    Positive Outlook
    No opinion of CEO
  7.  

    A few full-time positions away from being an ideal employer.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Barnes & Noble

    Pros

    Management is generally friendly and professional. Coworkers and customers are generally intelligent and easy to get along with.

    Cons

    The company does not allow for enough full-time positions and the minimal opportunity for advancement leads to high employee turnover.

  8.  

    Great people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Atlanta, GA
    Former Employee - Sales Associate in Atlanta, GA

    I worked at Barnes & Noble part-time (more than an year)

    Pros

    -fun, diverse group of employees
    -excellent products / great brand to be a part of
    -genuine work culture

    Cons

    -minimum wage
    -poor perks
    -at times, too laid back

    Recommends
    Neutral Outlook
  9.  

    Amazing place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Bookseller
    Current Employee - Bookseller

    I have been working at Barnes & Noble part-time (more than 5 years)

    Pros

    -Great work environment
    - Interesting people
    - Great/ hard working/ reliable co workers
    - Great management
    - Financially stable

    Cons

    - No health benefits for part time employees
    - Not many advancement opportunities
    - Pay not great

    Advice to ManagementAdvice

    No complaints here!

    Recommends
    Positive Outlook
    No opinion of CEO
  10.  

    A great place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Department Manager
    Former Employee - Department Manager

    I worked at Barnes & Noble full-time (more than 3 years)

    Pros

    We had a knowledgeable staff.
    Fun atmosphere.

    Cons

    The customers were not the tidiest.

    Advice to ManagementAdvice

    Keep the customers from camping in the store.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Loved being a Barista at the Cafe

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cafe Barista in Anchorage, AK
    Former Employee - Cafe Barista in Anchorage, AK

    I worked at Barnes & Noble part-time (more than an year)

    Pros

    * Fun environment
    * Flexible schedule
    * Potential to transfer to other areas of the store
    * Potential for promotion to higher positions
    * Great introduction to working in a coffee shop or restaurant
    * Wonderful variety of in store benefits

    Cons

    * Confusion from customers used to going to corporate Starbucks stores and being told that they could not enjoy the same benefits
    * Somewhat irregular shift times

    Recommends
    Neutral Outlook
    No opinion of CEO

Work at Barnes & Noble? Share Your Experiences

Barnes & Noble

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.