Barnes & Noble
3.3 of 5 977 reviews
www.barnesandnoble.com New York, NY 5000+ Employees

Barnes & Noble Reviews

Updated Jul 7, 2014
All Employees Current Employees Only

3.3 977 reviews

                             

59% Approve of the CEO

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Michael Huseby

(114 ratings)

61% of employees recommend this company to a friend
977 Employee Reviews
in

Review Highlights

Pros:
  • "It's nice to get a decent discount on books and have access to the titles"
    in 47 reviews
  • "The employee discount is a two-edged sword - - I probably spent more than I earned"
    in 86 reviews
Cons:
  • "I personally only make minimum wage, although only being a cashier I can't really expect much more"
    in 64 reviews
  • "Little possibility of moving from part time to full time - hours are being cut back to avoid paying healthcare"
    in 46 reviews
  • Show more review highlights

Reviews

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    Barnes and Noble was the best work family I've ever had and I don't expect to find better.

    Anonymous (Former Employee)
    Fairview Heights, IL

    ProsThe management was nice and personal. The hours were very flexible. You get to work around books and book lovers all day. They allow you to work independently and you know you matter to the team.

    ConsIt was always cold. I had to leave because there are not closer Chicago locations.

    Advice to Senior ManagementAllow employes to rotate more.

    Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Great Place to work

    Part Time Book Seller (Current Employee)
    Wilmington, NC

    ProsGood management, flexible work schedule, fair with employees, positive work environment, overall a great place to work for college students and older people alike

    ConsHard to move up in the company, can be a bit boring on days when it is slow and I really wish the pay was a bit higher but overall I would definitely say that as far as working for a major corporate company goes Barnes and Noble is on the better end of the scale.

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    Excellent Company

    Merchandise Manager (Former Employee)

    ProsI worked in the retail side and they were more than accommodating for the 8 years I was employed there. I worked at 2 different locations and traveled to help at several other stores. They are very fair when it comes to employee breaks and how employees are treated. Very good at hiring people who like the product they sell resulting in a very positive work environment.

    ConsThe pay increase to become a part of the management team is pitiful.

    Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

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    • Culture & Values
           
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    pleasant atmosphere, great employees

    Bookseller (Current Employee)

    Pros1) Very flexible hours, a willingness to work with you to get your schedule set up
    2) Managers are more your friends than your bosses. Everyone is very personable.
    3) Growth from within. If you're willing to put in the effort, your efforts are recognized.

    Cons1) Most entitled customers ever. seriously, they suck.
    2) Sometimes unclear chain of command. Often there are multiple managers working at the same time and it can be confusing as to who it is you need to go to for help.
    3) inconsistent shifts. Not only from hours, but also where you work within the store.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Awesome job for anyone

    Anonymous Employee (Current Employee)

    Prosfun job if you like to sale

    Consbeing part-time is how you start off

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    1 person found this helpful  

    Great place to transition

    Bookseller and Cashier (Former Employee)

    Pros- great coworkers who like to talk about books
    - gain familiarity with upcoming books and popular authors
    - active job/move around floor a lot
    - flexible hours
    - employee discount

    Cons- minimum wage
    - not always a lot of hours
    - long hours on your feet can get tiring some days

    Advice to Senior ManagementThe push for membership sales can kind of crowd out other things, like offering other recommendations. Especially when working register, it can get stressful to ask 1) about memberships, 2) about the kids book promo, 3) about additional promos, 4) emails, etc. etc. This can be especially trying during the holiday season when long lines are an issue and you're trying to go as fast as possible.

    Yes, I would recommend this company to a friend

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    • Culture & Values
           
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    This is the best company I've ever worked for.

    DMA (Current Employee)

    ProsRegardless of the work I've been assigned, I have always enjoyed my job because of the people I get to work with on a daily basis. I love what I do and enjoy coming to work. My managers have always been kind, considerate, and professional and the company works to maintain that atmosphere in all areas.

    ConsLike many employers, they try to get more out of less. Fewer hours, but higher productivity expectations from each person at every level. It creates a competitive atmosphere, sometimes this is a good thing.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Great

    Bookseller (Current Employee)
    Ann Arbor, MI

    ProsGreat people, fun environment, good discounts.

    ConsLow pay, boring at times, same thing every day.

    Advice to Senior ManagementKeep on going as you are!

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Culture & Values
           
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    I have worked here for five months.

    Bookseller (Current Employee)
    West Chester, OH

    ProsGreat atmosphere and amazing co-workers. Excellent employee discounts.

    ConsUsual retail problems, although the clientele is perhaps more laid back and friendly than in other retail situations.

    Advice to Senior ManagementContinue to develop and coach employees.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Culture & Values
           
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    Barista

    Barista (Former Employee)
    Tempe, AZ

    ProsGreat company. They really care about their employees and offer great benefits. Great people to work for and with, had an awesome experience.

    ConsThe pay rate is a little low, and full time is 30 hours (it's hard to get too much more).

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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