Barnes & Noble Reviews

Updated August 2, 2015
1529 reviews filtered by
  • Any Location
  • Any Job Title
  • Full-time
  • Part-time
Employment Status

Reset
3.4
Rating Trends
Recommend to a friend
Approve of CEO
(no image)
Michael Huseby
243 Ratings

Pros
  • The Employees discount on books and coffee (in 42 reviews)

  • Employee Discount; Cafe Discount (in 108 reviews)

Cons
  • You are expected to complete too many tasks for minimum wage (in 79 reviews)

  • Little possibility of moving from part time to full time - hours are being cut back to avoid paying healthcare (in 61 reviews)

More Pros and Cons

1,529 Employee Reviews

Sort: Popular Rating Date
  1. sales associate

    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Barnes & Noble

    Pros

    Great company. Very few rude people. Good discount.

    Cons

    Sometimes there's not enough hrs. To accommodate everyone.


  2. Cafe Manger

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cafe Manager in Katy, TX
    Current Employee - Cafe Manager in Katy, TX

    I have been working at Barnes & Noble full-time (More than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Slow paced and relatively low stress. 40 hours per week.

    Cons

    Booksellers and other managers want nothing to do with the cafe. You will not get any help from other managers.

    Advice to Management

    More hours need to be committed to support the cafe.


  3. bookseller

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Bookseller in Shelby Township, MI
    Current Employee - Bookseller in Shelby Township, MI

    I have been working at Barnes & Noble part-time (More than 10 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great atmosphere, fun to be around books all day. Nice clientele, cafe on site. Management is flexible with requested time off. Good pay for retail.

    Cons

    No benefits for parttimers, not enough hours given to each employee, retail hours are terrible and you work nearly every holiday.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Head Cashier

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Department Head/Cashier in North Haven, CT
    Current Employee - Department Head/Cashier in North Haven, CT

    I have been working at Barnes & Noble full-time (More than 5 years)

    Pros

    great discount and smart co-workers

    Cons

    very busy holidays and too much focus on driving sales and meeting card goals.

    Advice to Management

    less focus on numbers more focus on books


  6. a fun place to work if you enjoy selling.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Rochester Hills, MI
    Current Employee - Anonymous Employee in Rochester Hills, MI

    I have been working at Barnes & Noble full-time (More than 10 years)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Great place to learn and they are really receptive to desire and drive to move up within the company.

    Cons

    The schedule changes weekly which can lead to issues if you have to arrange child or elder care

    Advice to Management

    Remember to really listen when employees are voicing concerns. Don't promise things that cannot be delivered.


  7. Barista

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Barnes & Noble part-time

    Pros

    I learned how to operate wuickly

    Cons

    We got paid terribly and couldn't keep tips


  8. One of the very best retail jobs you can get.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Barnes & Noble part-time (More than a year)

    Recommends
    Negative Outlook
    No opinion of CEO
    Recommends
    Negative Outlook
    No opinion of CEO

    Pros

    You get to handle, look at, and talk about books for a living! The customers are usually pretty great.

    Cons

    Inconsistent, fluctuating hours. You usually work about 15 hours a week, but can climb up to nearly 40 as other employees quit. Low pay.

    Advice to Management

    Train more employees in every area of the store.


  9. Good college job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Campus Bookseller in Bloomington, IN
    Former Employee - Campus Bookseller in Bloomington, IN

    I worked at Barnes & Noble

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Flexible hours. Was able to take classes while working.

    Cons

    Pressure to sell without commission. Needed to know a lot about electronics

    Advice to Management

    Train employees more on electronics. Give commission when selling electronics.


  10. Cash Lead

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cash Office Supervisor in Malvern, PA
    Former Employee - Cash Office Supervisor in Malvern, PA

    I worked at Barnes & Noble (More than 5 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Great atmosphere, great people and interactions with customers.

    Cons

    Not enough staff to provide adequate service to customers, difficulty getting cross-trained.

    Advice to Management

    Focus more on customer service as opposed to tasks.


  11. Loved it

    • Work/Life Balance
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Barnes & Noble part-time

    Pros

    great atmosphere, friendly customers, most management is awesome

    Cons

    unhappy middle-upper management, customers can be creepy, they don't allow tips in the cafe

    Advice to Management

    Relax



Showing 1,529 of 1,540 reviews
Reset Filters
RSS Feed </> Embed

Your response will be removed from the review – this cannot be undone.