Barnes & Noble

  www.barnesandnoble.com
  www.barnesandnoble.com
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Barnes & Noble Reviews

Updated September 17, 2014
Updated September 17, 2014
1,070 Reviews
3.3
1,070 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Michael Huseby
141 Ratings

Review Highlights

Pros
  • It's nice to get a decent discount on books and have access to the titles (in 49 reviews)

  • The one thing that I can say about this company is that you get a pretty great employee discount (in 90 reviews)


Cons
  • Very limited in the opportunity to grow beyond minimum wage (in 68 reviews)

  • The company had some serious problems that turned a great part-time job into a so-so (in 48 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    challenging

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Store Manager  in  Tracy, CA
    Former Employee - Assistant Store Manager in Tracy, CA

    I worked at Barnes & Noble full-time for more than 3 years

    Pros

    Great experience working with various management and employees. Great Discounts, you can check out hard cover books. Always busy with ongoing tasks. Weekly pay days!!

    Cons

    For employees who are hired and are not use to a selling culture, this is not the job for you! They only bring down the store's weekly goals. Which makes it harder for management to continue to try and keep coaching staff who do not want to do their job! The store is a team and everyone needs to help with weekly tasks and selling. Customers help keep our business going not too many people realize to appreciate that.

    Advice to ManagementAdvice

    District Managers need to actually work a full day in various areas of the store to really get a feel how that store's business is. Each Store has a different volume and customer base. Some things may work in one store, but may not work at another.

    Recommends
    Positive Outlook
  2.  

    First Impressions

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Barnes & Noble full-time for less than a year

    Pros

    Friendly work environment, teams are very inclusive of outside ideas, senior management listens to employees,

    Cons

    long term employees are leaving at a rapid pace

    Recommends
    Negative Outlook
    No opinion of CEO
  3.  

    Customer service driven, managers very supportive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Barnes & Noble part-time for more than 3 years

    Pros

    My managers work alongside me to make sure the dept. is running smoothly. We usually can work well as a team, and associates are willing to jump in who have specific expertise, especially with the Nook and Galaxy Tablet for Nook.

    Cons

    We have high foot traffic at our store, and sometimes the line to check out is too long. Sometimes the café is backed up, and we all have to wait for help. Also the restroom line in summer can be a challenge.

    Advice to ManagementAdvice

    No specific advice. Managers are working side by side with booksellers, it is a good environment.

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    Great job for a bookworm

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Bookseller  in  Framingham, MA
    Former Employee - Bookseller in Framingham, MA

    I worked at Barnes & Noble part-time for more than 3 years

    Pros

    Quickly made friends with my co-workers and managers, which made being at work fun. Flexible schedule and good benefits.

    Cons

    Rude customers, but that's common for retail. Having to clean up after customers and their children. Difficult to find free time at times with this and full time job.

    Advice to ManagementAdvice

    Was very happy with my management. Wish they were more understanding of employees with multiple jobs though.

    Recommends
    No opinion of CEO
  6.  

    Strong company treated me okay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Lead Bookseller  in  Pasadena, CA
    Former Employee - Lead Bookseller in Pasadena, CA

    I worked at Barnes & Noble full-time for more than 10 years

    Pros

    Easy work, low pressure, store managers are usually decent

    Cons

    assistant management is 50/50 in terms of competancy and people skills, most store managers come from outside the company, most of the district managers do not communicate well below management level

    Advice to ManagementAdvice

    promote from within the store

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Music Department Manager  in  Saint Louis, MO
    Current Employee - Music Department Manager in Saint Louis, MO

    I have been working at Barnes & Noble full-time for more than 5 years

    Pros

    Laid back environment yet very professional, promotes from within, good benefits, upbeat work environment

    Cons

    Pay not huge. Retail environment can be challenging

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    Good, and bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Receiver  in  Edina, MN
    Former Employee - Receiver in Edina, MN

    I worked at Barnes & Noble part-time for more than a year

    Pros

    Flexible hours, weekends off and great holiday pay and time off.

    Cons

    No promotion even though they said it happens, you have to be there for like 5years. Horrible tablet, and they want us to sell it. No raise

    Recommends
    Positive Outlook
    Disapproves of CEO
  9. 1 person found this helpful  

    I consider my coworkers to be family, but moving up in the ranks takes years.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Bookseller & Barista  in  Battle Creek, MI
    Current Employee - Bookseller & Barista in Battle Creek, MI

    I have been working at Barnes & Noble part-time for more than 5 years

    Pros

    Great healthcare and dental benefits. Paid vacations, personal time, and sick time. Very flexible with working hours.

    Cons

    Being promoted. Company needs to better communicate with stores about upcoming events and big news, like new devices. They also need to allow more hours to spend in each store so shrink loss will decrease.

    Advice to ManagementAdvice

    They need to be better organized and hire more dependable employees.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Financial Analyst  in  New York, NY
    Current Employee - Senior Financial Analyst in New York, NY

    I have been working at Barnes & Noble full-time for more than 3 years

    Pros

    Hours, culture, benefits, work-life balance

    Cons

    Work Pressure, training, compensation, Industry

    Advice to ManagementAdvice

    Empathize with the employees

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    Overall, I was happy

    Former Employee - Bookseller
    Former Employee - Bookseller

    I worked at Barnes & Noble part-time for less than a year

    Pros

    The majority of my coworkers were pleasant book enthusiasts, which made going to work every day a lot more pleasant than other experiences I have had.

    Cons

    The pay is fairly terrible, but for a summer position, it's enough to make a little money if you can get the hours.

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