Barnes & Noble Reviews

Updated August 26, 2015
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1,587 Employee Reviews

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  1. Music Seller

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    flexible schedule, good management, 30% employee discount

    Cons

    rude customers, not enough pay for all the work


  2. Helpful (1)

    Cashier

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    Pros

    Great place to work. Relaxed environment not too stressful. Get to read alot

    Cons

    Slow at times, hard to put away books

    Advice to Management

    Great job being encouraging to employees


  3. bookselling is nice

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I worked at Barnes & Noble full-time (More than 10 years)

    Pros

    Discount on books, being around books, being around people that live books, some times getting advance reader copies of books, cheap coffee

    Cons

    Low pay for entry level workers, long hours during Christmas and other times through year,

    Advice to Management

    Invest in you employees. Find people that are good at their jobs and care about the employees at the upper levels. Focus on the right parts of the business.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Great For College Students

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Barnes & Noble part-time

    Pros

    very friendly and great benefits

    Cons

    sometimes hours are longer than expected

    Advice to Management

    none that i can think of at the moment.


  6. Very much a family

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Bookseller in Ridgeland, MS
    Current Employee - Bookseller in Ridgeland, MS
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Barnes & Noble part-time (More than a year)

    Pros

    Nice work environment, the management is helpful, they work with your schedule, cross-training in all areas available, opportunity for advancement.

    Cons

    Sometimes there is more work than is able to be completed by one person, emphasis on getting new member cards even if the market is almost saturated.

    Advice to Management

    Consider renewals when pushing memberships, because that is more telling of the company's vision and attention to the customers than requiring new cards in relatively established markets, as saturation is a distinct possibility. Original members don't understand why they should get a *new* membership, as there are no benefits to them.


  7. Part time book seller

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    The stability of the company, the opportunities to advance and the flexibility

    Cons

    Customers can be tough to deal with, and the hours are always changing

    Advice to Management

    Keep up the good work


  8. Coffee and Books

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Cafe Server in Huntersville, NC
    Former Employee - Cafe Server in Huntersville, NC
    Recommends

    Pros

    I really liked the job and other employees. I even memorized some of the usual orders of returning customers and they really appreciated. The weekends kept us busy and there was always something to do.

    Cons

    One of the downsides was scheduling. We were almost always understaffed and it inconvenienced a lot of people including the booksellers that had to learn how to work the cafe. Getting days off was difficult because there wouldn't be enough coverage and it strained employee relationships. We looked out for each other and switched shifts when we could. It would mess up the hours but sometimes there wasn't much choice. Hopefully by now they will have enough people working in the cafe.

    Advice to Management

    More people should be crossed trained for cafe and better scheduling.


  9. Bookseller

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Barnes & Noble part-time

    Pros

    Easy job, work at your pace

    Cons

    Low pay, some managers take the job too seriously

    Advice to Management

    Don't over exaggerate the job


  10. Assistant Manager

    Current Employee - Anonymous Employee in Westminster, CA
    Current Employee - Anonymous Employee in Westminster, CA

    I have been working at Barnes & Noble (More than a year)

    Pros

    Flexible hours, casual work environment

    Cons

    No growth, little room for self improvement


  11. Bookseller

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bookseller in Fayetteville, AR
    Former Employee - Bookseller in Fayetteville, AR
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Barnes & Noble part-time (More than 5 years)

    Pros

    You really couldn't ask for a better atmosphere to work in. My managers were all amazing and real personable and our entire team was like one big family. During my years there, I got a chance to move around from being a bookseller and cross-training to be a barista in the Starbucks coffee shop as well. I really learned how to love and appreciate all of our usual customers that always came in to visit us.

    Cons

    Only got one raise per year, but it was the perfect job to have as a college student.

    Advice to Management

    n/a



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