Barnes & Noble Reviews

Updated March 29, 2015
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  1. Great company!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Barista; Bookseller
    Current Employee - Barista; Bookseller

    I have been working at Barnes & Noble part-time (less than a year)

    Pros

    Your pay is based off experience, they have a card called WeListen where you can anonymously call if you're having a problem and feel you can't speak to the manager about it, first raise in six months of being there, percent off items in the store, and paid WEEKLY!

    Cons

    Part-time only; unless you're a lead or a manager and they also throw out good food everyday; won't consider giving it to a charity or to the employees, just goes right in the trash.

    Recommends
    Positive Outlook
    No opinion of CEO
  2. A great experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Bookseller in Walnut Creek, CA
    Former Employee - Bookseller in Walnut Creek, CA

    I worked at Barnes & Noble full-time (more than a year)

    Pros

    The books. I loved having the. All around me . Expanded my horizons.

    Cons

    Retail hours, salary could be better, better healthcare.

    Advice to ManagementAdvice

    Promote people that work hard. Stop promoting people who do nothing.

    Recommends
    Positive Outlook
    No opinion of CEO
  3. 2 people found this helpful

    No room for growth in the cafe

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Barista; Bookseller in Orlando, FL
    Former Employee - Barista; Bookseller in Orlando, FL

    I worked at Barnes & Noble part-time (more than 5 years)

    Pros

    You get to experience and learn the ways of the barista, the sole source of most of America's cup of joe, frappuccino, etc. Can be "fun" at times I guess. Get to meet both interesting and creepy people alike.

    Cons

    There's absolutely no room for growth. I worked with the company for 5 years and was never offered an opportunity to level up. People in the cafe are treated very differently than bookside. For example, no tip cup. Why? Also, book side can purchase cafe items and have them on the book floor, but cafe workers aren't allowed to to buy coffee from the cafe that they work in and keep it with them. Very unfair treatment.

    Advice to ManagementAdvice

    Be more fair to your cafe employees. Clearly cafe workers have it tougher than book side employees. I am very bitter towards higher management of the business.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5. I LOVE BOOKS, but not enough to be miserable =(

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Bookseller in New York, NY
    Former Employee - Bookseller in New York, NY

    I worked at Barnes & Noble part-time (more than a year)

    Pros

    -I met some of the most amazing and talented people ever
    -Made friendships that will last forever
    -Decent 30% discount on books, 50% off cafe items and I believe 15% off NOOK
    -Being around books!!!
    -One week vacation after 6 months, 2 weeks after a year
    -Chill environment
    -Very flexible with schedules, great for students or those seeking a 2nd job

    Cons

    Omg where should I begin......
    -You'd think by working in a bookstore you'd come across sensible people (you do, dont get me wrong) but its kinda rare....
    -STUPID CUSTOMERS WANTING A BOOK BUT DONT KNOW A THING ABOUT THE BOOK THEY WANT!! (no title, no author, just a vague plot and probably the color of the book, give me a break I didnt go to Barnes and Noble University to learn every book ever published in history)
    -Store Managers who only care about their bonus after the holiday season
    -PAY SUCKS, but your love for books may keep you there despite the BS
    -Upward mobility is non-existent, unless you kiss butt and do your manager's work for them

    Advice to ManagementAdvice

    Appreciate your who have to pyramid books and sell your $25 memberships. Very few store managers contribute to the numbers that the store makes so compensate us for our hard work accordingly. PTO is nice but living paycheck to paycheck especially in NYC is not.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6. Store manager review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager
    Former Employee - Store Manager

    I worked at Barnes & Noble full-time (more than 5 years)

    Pros

    Very employee friendly. Great benefits. District manager was really interested in developing the managers.

    Cons

    Concern with future of the company with society's transition to an electronic world. Poor decision to push digital sales on the customer, to the extent that customers would run past the nook counter.

    Advice to ManagementAdvice

    Sometimes business decisions have to be made and tough conversations have to occur and unfortunately, it cannot always be based on how someone would feel about the conversation.

    Recommends
    Neutral Outlook
    Approves of CEO
  7. Not bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Bookseller (Seasonal)
    Former Employee - Bookseller (Seasonal)

    I worked at Barnes & Noble part-time (less than a year)

    Pros

    Good and helpful employees, challenging but manageable

    Cons

    Low pay, typical challenges associated with retail

    Recommends
    Neutral Outlook
  8. Great management, nice coworkers, pretty normal retail experience

    • Comp & Benefits
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Barnes & Noble

    Pros

    Like-minded, interesting coworkers, good company environment, discount

    Cons

    inconsistent hours (demanding around the holidays, hardly scheduled after), uncertain future

    Recommends
    Neutral Outlook
  9. bookseller

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Barnes & Noble

    Pros

    Flexible Hours decent starting pay

    Cons

    Sometimes hours cut benefits aren't too great

    Advice to ManagementAdvice

    listen to your staff more

    Recommends
    Positive Outlook
    Approves of CEO
  10. If you love books then this job can be a lot of fun, fellow employees are amazing along with management.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Bookseller in Phoenix, AZ
    Former Employee - Bookseller in Phoenix, AZ

    I worked at Barnes & Noble part-time (more than a year)

    Pros

    Really good discounts, flexible hours, friendly atmosphere, understanding management. It's a great job for high school and college students.

    Cons

    low pay, and very thin hours. Unless its christmas time you can expect to work under thirty hours a week during the rest of the year. Middle of summer is even worse. Management has no say in this, comes from corporate.

    Advice to ManagementAdvice

    Keep up the good work!

    Recommends
    Neutral Outlook
  11. For working in retail, Barnes and Noble is a good company to work at. It needs to work on its future

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Current Employee - Bookseller in Providence, RI
    Current Employee - Bookseller in Providence, RI

    I have been working at Barnes & Noble part-time (more than a year)

    Pros

    Company values, wonderful co-workers, flexible scheduling, good benefits for retail

    Cons

    It is retail, so the scheduling and pay are hard.

    Advice to ManagementAdvice

    There needs to be

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