Barnes & Noble Reviews

Updated April 18, 2015
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  1. About what you'd expect from retail.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Part Time Book Seller in Brandon, FL
    Former Employee - Part Time Book Seller in Brandon, FL

    I worked at Barnes & Noble

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Free advanced readers, a 50% discount in the cafe and 30% discount on books. The other employees are generally nice, smart people.

    Cons

    The manager would give no time off during Thanksgiving or Christmas to those whose families lived out of town. Even though it is a busy retail season, the store had more than enough people whose families lived in town who could have worked during those holiday periods.

    Advice to Management

    Be a little more flexible with the rules for giving time off. Treat the cafe like it is a legitimate part of the rest of the store, and take their recommendations seriously.

  2. Great experience, but low pay.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Barnes & Noble

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Friendly coworkers, good discount and nice environment.

    Cons

    Bad management team, low pay and not great benefits.

  3. Helpful (3)

    No room for growth in the cafe

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Barista; Bookseller in Orlando, FL
    Former Employee - Barista; Bookseller in Orlando, FL

    I worked at Barnes & Noble part-time (more than 5 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    You get to experience and learn the ways of the barista, the sole source of most of America's cup of joe, frappuccino, etc. Can be "fun" at times I guess. Get to meet both interesting and creepy people alike.

    Cons

    There's absolutely no room for growth. I worked with the company for 5 years and was never offered an opportunity to level up. People in the cafe are treated very differently than bookside. For example, no tip cup. Why? Also, book side can purchase cafe items and have them on the book floor, but cafe workers aren't allowed to to buy coffee from the cafe that they work in and keep it with them. Very unfair treatment.

    Advice to Management

    Be more fair to your cafe employees. Clearly cafe workers have it tougher than book side employees. I am very bitter towards higher management of the business.

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  5. Helpful (1)

    Great management, nice coworkers, pretty normal retail experience

    • Comp & Benefits
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Barnes & Noble

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Like-minded, interesting coworkers, good company environment, discount

    Cons

    inconsistent hours (demanding around the holidays, hardly scheduled after), uncertain future

  6. I LOVE BOOKS, but not enough to be miserable =(

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Bookseller in New York, NY
    Former Employee - Bookseller in New York, NY

    I worked at Barnes & Noble part-time (more than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    -I met some of the most amazing and talented people ever
    -Made friendships that will last forever
    -Decent 30% discount on books, 50% off cafe items and I believe 15% off NOOK
    -Being around books!!!
    -One week vacation after 6 months, 2 weeks after a year
    -Chill environment
    -Very flexible with schedules, great for students or those seeking a 2nd job

    Cons

    Omg where should I begin......
    -You'd think by working in a bookstore you'd come across sensible people (you do, dont get me wrong) but its kinda rare....
    -STUPID CUSTOMERS WANTING A BOOK BUT DONT KNOW A THING ABOUT THE BOOK THEY WANT!! (no title, no author, just a vague plot and probably the color of the book, give me a break I didnt go to Barnes and Noble University to learn every book ever published in history)
    -Store Managers who only care about their bonus after the holiday season
    -PAY SUCKS, but your love for books may keep you there despite the BS
    -Upward mobility is non-existent, unless you kiss butt and do your manager's work for them

    Advice to Management

    Appreciate your who have to pyramid books and sell your $25 memberships. Very few store managers contribute to the numbers that the store makes so compensate us for our hard work accordingly. PTO is nice but living paycheck to paycheck especially in NYC is not.

  7. Store manager review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager
    Former Employee - Store Manager

    I worked at Barnes & Noble full-time (more than 5 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Very employee friendly. Great benefits. District manager was really interested in developing the managers.

    Cons

    Concern with future of the company with society's transition to an electronic world. Poor decision to push digital sales on the customer, to the extent that customers would run past the nook counter.

    Advice to Management

    Sometimes business decisions have to be made and tough conversations have to occur and unfortunately, it cannot always be based on how someone would feel about the conversation.

  8. Not bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Bookseller (Seasonal)
    Former Employee - Bookseller (Seasonal)

    I worked at Barnes & Noble part-time (less than a year)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Good and helpful employees, challenging but manageable

    Cons

    Low pay, typical challenges associated with retail

  9. bookseller

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Barnes & Noble

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Flexible Hours decent starting pay

    Cons

    Sometimes hours cut benefits aren't too great

    Advice to Management

    listen to your staff more

  10. If you love books then this job can be a lot of fun, fellow employees are amazing along with management.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Bookseller in Phoenix, AZ
    Former Employee - Bookseller in Phoenix, AZ

    I worked at Barnes & Noble part-time (more than a year)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Really good discounts, flexible hours, friendly atmosphere, understanding management. It's a great job for high school and college students.

    Cons

    low pay, and very thin hours. Unless its christmas time you can expect to work under thirty hours a week during the rest of the year. Middle of summer is even worse. Management has no say in this, comes from corporate.

    Advice to Management

    Keep up the good work!

  11. For working in retail, Barnes and Noble is a good company to work at. It needs to work on its future

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Current Employee - Bookseller in Providence, RI
    Current Employee - Bookseller in Providence, RI

    I have been working at Barnes & Noble part-time (more than a year)

    Pros

    Company values, wonderful co-workers, flexible scheduling, good benefits for retail

    Cons

    It is retail, so the scheduling and pay are hard.

    Advice to Management

    There needs to be

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