Barracuda Networks

  www.barracudanetworks.com
  www.barracudanetworks.com

Barracuda Networks Reviews in Campbell, CA

Updated December 10, 2014
Updated December 10, 2014
138 Reviews
3.0
138 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Barracuda Networks President and CEO William Jenkins
William Jenkins
44 Ratings

Review Highlights

Pros
  • The only pros of working here now are the free lunches, although I'd rather see a pay raise then have them feed me (in 15 reviews)

  • Fun atmosphere with great people (in 10 reviews)


Cons
  • Sales, engineering and support have very high turnover (in 7 reviews)

  • Low pay compared to most other tech companies (in 7 reviews)

More Highlights

74 Employee Reviews Back to all reviews

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  1.  

    Good Company, doesn't pay that great but the benefits and co-workers rock

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Inside Sales Representative in Campbell, CA
    Current Employee - Inside Sales Representative in Campbell, CA

    I have been working at Barracuda Networks

    Pros

    Good training, fun work environment, people are good to work with and you get free food with access to lounge every day

    Cons

    Pay isn't that great and the PTO system could be a bit better in my opinion. Still pretty good though

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Meh.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Engineer in Campbell, CA
    Former Employee - Software Engineer in Campbell, CA

    I worked at Barracuda Networks full-time (more than an year)

    Pros

    Beer, free lunch, table tennis.

    Cons

    The pay and benefits are not on par with what is expected. The culture sucks.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  3.  

    Ok place to start a customer-facing career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Campbell, CA
    Former Employee - Anonymous Employee in Campbell, CA

    I worked at Barracuda Networks full-time (more than an year)

    Pros

    Collaborative environment, employee events for active, Bay Area sports fans, work-life balance, and free lunch offering various cuisines. True to providing exemplary customer service.

    Cons

    Lack of career advancement, nepotism, indiligence, compensation packages below market, limited parking and ignoring/undervaluing hard work.

    Advice to ManagementAdvice

    Work to outline solid career paths for all positions and bring offers to market. Do more digging to find out how to retain employees. Establish an Employee Stock Purchasing program available to all employees.

    Recommends
    Positive Outlook
    No opinion of CEO
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  5.  

    Friendly and open work environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Campbell, CA
    Current Employee - Anonymous Employee in Campbell, CA

    I have been working at Barracuda Networks full-time (more than 3 years)

    Pros

    -Continuous growth and changes - never boring
    -Great environment, friendly people, lots of fun
    -Career opportunities for creative, hard working individuals
    -Lots of perks

    Cons

    -Benefits and compensation could be improved to be more competitive with other Hi-Tech companies

    Advice to ManagementAdvice

    -Consider offering flexible schedules and work from home option
    -Improve PTO plan - offer more PTO for vacation/holiday/sick time
    -Offer stock options to more employees

    Recommends
    Positive Outlook
    Approves of CEO
  6. 1 person found this helpful  

    Slow to Catch On

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Campbell, CA
    Former Employee - Anonymous Employee in Campbell, CA

    I worked at Barracuda Networks full-time (more than 5 years)

    Pros

    Experience, working with some genuine and talented people (temporarily), and number of solutions developed by the company provides ample areas to concentrate one's technical skills.

    Cons

    Low pay, poor retention of good employees, lack of a long-term profit-sharing plan, poor management, and poor recognition of employees.

    Advice to ManagementAdvice

    Invest in your employees and pay attention to them.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  7. 5 people found this helpful  

    Great Place To Work If You're a Functioning Drunk With No Other Options

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Campbell, CA
    Former Employee - Anonymous Employee in Campbell, CA

    I worked at Barracuda Networks full-time (more than an year)

    Pros

    Loose policy concerning booze in the office. If you've got loose morals and aren't too concerned with business ethics this is a great place to be.

    For what it's worth, the storage products are decent, but the security side is laughable. Most of their products are canned versions of open source solutions that they wrap in dumbed down UI. Instead of doing one or 2 things really well, Barracuda does 13 or 14 things in a mediocre fashion. As much as they would like to avoid the monicker of "Low Cost Leader", that's what they are, and that's why people purchase their products. There will always be a place in the market for these products, but they will never be best of breed.

    Working here in a sales function will teach you to be organized and self sufficient, and you will learn a lot about how to manage accounts though Salesforce, so as an entry level inside rep, this is a good place to cut your teeth. Just don't plan on making Barracuda a long term stop.

    Support teams are the unsung heroes of this organization, and are really keeping the ship afloat there. The dedication to keeping the customer happy even when the product does not behave as promised is amazing, and the support engineers have been known to work some magic from time to time.

    Cons

    Barracuda boasts that their culture makes the company a great place to work. What they don't mention is the childish nature of their culture. It's so much like high school that they could easily film an MTV reality show there. If you're in, things are fantastic, but if you ever fall out of favor, or propose an adult way of thinking, the long timers will make your life difficult.

    Sales and product training is an unorganized mess, and communication is never consistent. While there is an effort to improve this, the people tasked with this project are more concerned with climbing the social ladder than actually putting useful processes in place.

    Inside sales leadership is now directed by a team that has had limited success in practice, and even less success as a leadership team. Their track record as inside management team would indicate that roughly 65% quota attainment is grounds for constant promotion. Their ability to micromanage and create the most ridiculous success criteria for sales teams, however, is amazing. As I mentioned previously, Barracuda will take you to places in Salesforce you have never been before, regardless of the relevancy.

    Business practices vary at Barracuda depending on who you ask, and how close to the end of the fiscal quarter you might be. It's a commonly encouraged practice to book orders that will absolutely be returned the following quarter for the sake of instant gratification, and the hopes that a few of the customers can be strong armed into paying the invoice. Also, the 30 day right of return that they've made famous is rarely enforced, and returns will be recognized sometimes 120 days later, depending on the mood of the accounts receivable team.

    Benefits have gotten better as of this year, with the company picking up more of the tab for health/vision/dental, and finally rolling out a 401k match plan, but the equity grants were border line insulting. While I'm well aware that the days of retiring on your stock grants are long gone, what Barracuda offers to folks that put in amazing day to day effort is well under market standard. Employees that have been there for nearly a decade and helped build a billion dollar company have not been taken care of either, and yet the company has shamed them in to thinking that they would not be valued at any other company in the area.

    The amount of grandstanding and spin that takes place when an employee does part ways for a better opportunity is comical. Executives shouldn't need to address the entire sales organization when someone chooses to improve their personal situation. It's part of the business we're in, and it's part of life. No discussion or public shaming needed.

    All in all, this Barracuda is a pressure cooker, squeezing a lot out of very little. The company is continuing to show Wall Street better than average growth, but there are very few people reaping the rewards of that success, and the ones that do see benefit are more concerned with perpetuating the party culture than helping their employees build a lasting and meaningful career.

    Advice to ManagementAdvice

    Inside sales leadership should be helmed by tenured management with the ability to consistently achieve personal and team quotas, not by a team who happens to pay an obsessive amount of attention to meaningless detail. The right folks are there, you just don't have them in the right roles.

    If you take better care of your people, they won't feel the need to search for greener pastures.

    I would also recommend a monogamous relationship with the truth.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  8.  

    Great company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technical Support in Campbell, CA
    Former Employee - Technical Support in Campbell, CA

    I worked at Barracuda Networks full-time (more than an year)

    Pros

    Great opportunity for growth in networking and network security area. Great internal infrastructure support enables you to take care of a support ticket almost immediately. weekly training are the best by some of the best in what they do.

    Cons

    This is definitely not a con but a plus, you will keep very busy supporting the customers in whichever position you are in, very challenging customers, as they are network administrators, managers, and third party support.

    Advice to ManagementAdvice

    Keep up the good work.

    Recommends
    Positive Outlook
  9.  

    OK company with some issues but improving

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Campbell, CA
    Current Employee - Anonymous Employee in Campbell, CA

    I have been working at Barracuda Networks full-time (more than an year)

    Pros

    - Great peers and a good place to use as a stepping stone but overall growth is limited
    - New management is improving things slowly

    Cons

    - It can be very political on certain teams
    - Customer or partner feedback on products are often ignored
    - Salary and benefits are low relative to other organizations

    Advice to ManagementAdvice

    - Hire people with relevant experience
    - Listen to your customers/partners
    - Align products with sales goals

    Positive Outlook
    Approves of CEO
  10. 3 people found this helpful  

    Love hate relationship - repeat.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Campbell, CA
    Current Employee - Anonymous Employee in Campbell, CA

    I have been working at Barracuda Networks full-time (more than 5 years)

    Pros

    Lots of fun events, catered lunches, casual environment with open door policy to execs.

    Cons

    Compensation and benefits. Career growth & upward movement.

    Advice to ManagementAdvice

    A lot of long time valued employees have/are leaving due to lack of upward movement and opportunity. People don't want to leave but do so in order to find what they're looking for / and need in a career path.

    Positive Outlook
    Approves of CEO
  11.  

    Ocasional challenges, but overall a good place to work hard, and gain alot of experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Engineer in Campbell, CA
    Current Employee - Engineer in Campbell, CA

    I have been working at Barracuda Networks full-time

    Pros

    "Laid-back" atmosphere. Open-door and approachable senior staff. Wide variety of tech and lots of stuff to learn and grow into. Benefits improving rapidly (or at least as fast as possible). Great parties.

    Cons

    Hard work and self-marketing a must to advance. Benefits behind Fortune 500-type standards. Promotion not automatic--must work at it more than other places.

    Advice to ManagementAdvice

    Right direction overall, but don't be afraid to break a few eggs if they get in your way.

    Recommends
    Positive Outlook
    Approves of CEO

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