Barracuda Networks Reviews

Updated June 24, 2015
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3.2
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Barracuda Networks President and CEO William Jenkins
William Jenkins
55 Ratings

Pros
  • Only pro was the free lunches and beer they handed out on the regular (in 15 reviews)

  • Barracuda's work environment can't be beat in terms of fun (in 10 reviews)

Cons
  • Sales, engineering and support have very high turnover (in 7 reviews)

  • They will try and tell you that all the little perks make up for the ridiculously way low pay (in 7 reviews)

More Pros and Cons

159 Employee Reviews

Sort: Popular Rating Date
  1. Every company has issues but I actually like it here.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Engineer in Campbell, CA
    Current Employee - Engineer in Campbell, CA

    I have been working at Barracuda Networks full-time (More than 3 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    I really love the people and the environment. We all work pretty hard but as the cliche goes we all party hard also. The free meals and sodas and beer are also pretty nice perks.

    Cons

    I think the only thing I really don't like is the parking situation. I hope they figure out how to fix it before they hire more people.

    Advice to Management

    Pay people better especially those of us that have been here a while and have done a lot of what contributed so the successes and going public..


  2. Helpful (1)

    Inside channel representative

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Inside Channel Representative in Campbell, CA
    Current Employee - Inside Channel Representative in Campbell, CA

    I have been working at Barracuda Networks full-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great culture. Lots of sponsored group activities. Catered lunches.

    Cons

    Under pay their employees.

    Advice to Management

    Pay your employees what they deserve and earn, you'll see far less turn over.


  3. Issues

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Support in Ann Arbor, MI
    Current Employee - Technical Support in Ann Arbor, MI

    I have been working at Barracuda Networks (More than 3 years)

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Best people in the industry.

    Cons

    Upper management, considering the cameras and micro-managing, should never have been placed in such a high level role .

    Advice to Management

    Let your lower level managers do their job and get your people trained properly.


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  5. CAM

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Barracuda Networks full-time

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Fun parties, cool people, awesome sales kickoff. Has a established brand name and unlimited marketing budget

    Cons

    Products declining, new managers don't understand technology. Good smb not enterprise products

    Advice to Management

    Listen to your customers also stop hitting spreadsheet managers who can't even tell you what barracuda sells, model numbers etc cause they say they don't need to know.


  6. Not a bad place to start a career.

    Current Employee - Desktop Support Specialist in Campbell, CA
    Current Employee - Desktop Support Specialist in Campbell, CA

    I have been working at Barracuda Networks

    Pros

    Very high-energy company, with catered lunch daily, flexible hours, and start-up like feel to it. Recreation rooms is very good with pool tables, ping-pong tables, shuffle boards, free beverages plus a few big screen TV's playing sports.

    Cons

    While it spends money where it counts, little things like smelly dim restrooms, dirty walls in some areas, dust everywhere, and inadequate parking.


  7. Helpful (2)

    Good Starter Job Not Much Else

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineering in Ann Arbor, MI
    Former Employee - Software Engineering in Ann Arbor, MI

    I worked at Barracuda Networks full-time (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Good opportunity for College Students There are plenty of positions in technical support or sales or QA and entry level engineering.

    Cons

    Shares the same problem as McDonald's for quality assurance.

    Serious Engineers needn't apply.

    Like McDonald's Barracuda upper management is so constantly preoccupied and over-subscribed that they have little to no time to pay attention to the products.

    The middle management is poorly chosen and mostly blames each other or their employees for mistakes rather than owning up to them and fixing them.

    The engineering leads have a predominantly elitist attitude that creates a negative environment. Suggestions are mocked and belittling others are the only real skill many of them possess. Those who are actually skilled tend to keep their heads down and avoid rocking the boat. This dilutes their effectiveness greatly. The primary goal of engineers is to find a way to sell commodity desktop machines jammed into a cool case at 10x their original cost and exploit open source software like spam assassin, clam av, and many more to get the job done. Features are hacked in based on a single email to management from a customer planning to buy one unit rather than using proper research.

    Overall its a giant house party living off the recurring revenue of legacy products.

    Advice to Management

    Stop telling yourselves that your tech support is top notch. Your support is bad. The entire support infrastructure from the VP down has mastered how to game the system and get praise for producing doctored statistics. Spend a few bucks making the products work and finding people who actually know how provide support.

    When something is wrong, get to the bottom of it. Don't forward it, passing the buck, until it is forgotten. Its a good thing to identify and fix a problem. That's what keeps it from happening again.


  8. Quirky Culture, Great Place to Start

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Barracuda Networks full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Barracuda is a hard-working, hard-playing sort of place. There is no shortage of smart people and interesting things to do and a ton of products and technologies to play with. Work hard, get free beer, play ping-pong or pool or whatever.

    Cons

    They tend to have low-to-average salaries and (like any relatively fresh IPO) hard dates to hit and lots of stuff to do. The play-hard culture also means alcohol and rough edges at times (which isn't everyone's thing).

    Advice to Management

    A full-size bar downstairs? Really? How was this a good idea? It's super neat, but it's kinda hard to get work done in all the noise sometimes. Benefits could also be better and parking sucks.


  9. Helpful (1)

    Not someplace anyone stays for very long

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Barracuda Networks

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Fun environment.
    Friendly co-workers.
    Located off campus in Ann Arbor. Great city

    Cons

    Disorganized Management.
    Everyone comes and goes at different times.
    Sometimes hard to tell what is required of you.

    Advice to Management

    Pay. Your. Engineers.
    Barracuda Networks is possibly the lowest paying tech company in Ann Arbor. They don't seem to care much when their engineers leave for new jobs that pay a bit more.


  10. Tier 2 technical support

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Barracuda Networks

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Treat you well, Nice people, no dress code. have back door into appliances, not much walking customers through technical support.

    Cons

    Call center, stats meeting, irate customers, case notes, takes a while to move up.

    Advice to Management

    Terry is a good manager and fair.


  11. A Nice Place to Visit

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Barracuda Networks full-time

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Marketing is absolutely leading edge - anyone who has ridden an airplane has seen the name. Engineering is pretty nimble and responsive. There are actually some rock stars in the organization. Good place for those new to IT to cut their teeth.

    Cons

    Quite a few people with no IT experience in the organization. Trying to be an Enterprise player, when they are truly SMB. Some really weak managers hiding in there.

    Advice to Management

    Stay agile, and don't try to be what you are not.



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