Barracuda Networks Reviews

Updated July 24, 2015
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163 Employee Reviews

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  1. Helpful (1)

    Ok place to start a customer-facing career

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Campbell, CA
    Former Employee - Anonymous Employee in Campbell, CA

    I worked at Barracuda Networks full-time (More than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Collaborative environment, employee events for active, Bay Area sports fans, work-life balance, and free lunch offering various cuisines. True to providing exemplary customer service.

    Cons

    Lack of career advancement, nepotism, indiligence, compensation packages below market, limited parking and ignoring/undervaluing hard work.

    Advice to Management

    Work to outline solid career paths for all positions and bring offers to market. Do more digging to find out how to retain employees. Establish an Employee Stock Purchasing program available to all employees.


  2. Great environment with cool technologies and good opportunities for career growth

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - QA Engineer In Test in Ann Arbor, MI
    Current Employee - QA Engineer In Test in Ann Arbor, MI

    I have been working at Barracuda Networks full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great opportunities to learn real innovative technologies Down-to-earth management that sits in the pits with the employees Very laid back environment with ping pong, video games, foosball, air hockey...etc Flexible work hours Very smart coworkers to learn from Great location in the middle of down town Ann Arbor/U of M campus Company is doing real well financially, so no concerns about job security

    Cons

    Inadequate vacation time and 401k matching compared to the market Compensation is average, ok, not super competitive Well, not really a "Con" but beware if you're a slacker. There is no tolerance for those who don't take the job seriously

    Advice to Management

    Review your benefits, if not salaries, vacation and 401k matching


  3. Helpful (1)

    Middle management was horrible.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Barracuda Networks

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Free lunches, soda and .25 vending machine.

    Cons

    Not Getting paid what your worth.

    Advice to Management

    High turnover. Get a clue!


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  5. Helpful (7)

    No leadership, no work-life balance and no management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Barracuda Networks full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    They know how to do marketing. Mostly friendly coworkers

    Cons

    totally different story between HQ and Ann Arbor office. pay attention to the review, most of the good reviews are for Ann Arbor office, which is true. HQ office in Campbell CA is horrible, and here is why: 1. There is no management, the manager will just give you all the tasks and ask you to finish that. then after a few days your manager will just pop up and ask you if you have finished your tasks. No guidance and no leadership from the manager at all. 2. To save money, they will assign you enough work to keep you busy from 7am - 8pm, and will not hire one more person. management team thinks its normal. plus, there is no payment for your extra hours work. 3. people in this company will just "disappeared" you won't know if they were fired or choose to leave. And there is no explanation from anyone. 4. very poor benefits, 10-12 days vacation + NO 401K matches (as of 2013,I don't know if they have it now since they went public lately) 5. People works hard and creates value in this company does not get recognized, people knows how to complain does


  6. Helpful (2)

    Growing company, mostly good experience

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Support Representative Tier 1C in Ann Arbor, MI
    Current Employee - Technical Support Representative Tier 1C in Ann Arbor, MI

    I have been working at Barracuda Networks full-time (Less than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Good environment to learn Mostly friendly coworkers Mostly friendly customers Career advancement paths are available Strong growth, people interviewing here every week. Small perks like subsidized vending machines, free food on occasion, fun events

    Cons

    Occasional absurd micro-management by upper management. Advancement opportunity somewhat based on random factors like whether a customer is unhappy with their hold time (beyond your control, but used to rate your performance) Parking is moderately far from the building

    Advice to Management

    Disregard irreleveant CSAT answers when applying to employee performance Offer career advancement paths that allow employees specialize and improve mastery of a single product instead of requiring them to dilute their skill set.


  7. Friendly and open work environment

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Campbell, CA
    Current Employee - Anonymous Employee in Campbell, CA

    I have been working at Barracuda Networks full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    -Continuous growth and changes - never boring -Great environment, friendly people, lots of fun -Career opportunities for creative, hard working individuals -Lots of perks

    Cons

    -Benefits and compensation could be improved to be more competitive with other Hi-Tech companies

    Advice to Management

    -Consider offering flexible schedules and work from home option -Improve PTO plan - offer more PTO for vacation/holiday/sick time -Offer stock options to more employees


  8. Helpful (2)

    Slow to Catch On

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Campbell, CA
    Former Employee - Anonymous Employee in Campbell, CA

    I worked at Barracuda Networks full-time (More than 5 years)

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    Experience, working with some genuine and talented people (temporarily), and number of solutions developed by the company provides ample areas to concentrate one's technical skills.

    Cons

    Low pay, poor retention of good employees, lack of a long-term profit-sharing plan, poor management, and poor recognition of employees.

    Advice to Management

    Invest in your employees and pay attention to them.


  9. Helpful (9)

    Great Place To Work If You're a Functioning Drunk With No Other Options

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Campbell, CA
    Former Employee - Anonymous Employee in Campbell, CA

    I worked at Barracuda Networks full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Loose policy concerning booze in the office. If you've got loose morals and aren't too concerned with business ethics this is a great place to be. For what it's worth, the storage products are decent, but the security side is laughable. Most of their products are canned versions of open source solutions that they wrap in dumbed down UI. Instead of doing one or 2 things really well, Barracuda does 13 or 14 things in a mediocre fashion. As much as they would like to avoid the monicker of "Low Cost Leader", that's what they are, and that's why people purchase their products. There will always be a place in the market for these products, but they will never be best of breed. Working here in a sales function will teach you to be organized and self sufficient, and you will learn a lot about how to manage accounts though Salesforce, so as an entry level inside rep, this is a good place to cut your teeth. Just don't plan on making Barracuda a long term stop. Support teams are the unsung heroes of this organization, and are really keeping the ship afloat there. The dedication to keeping the customer happy even when the product does not behave as promised is amazing, and the support engineers have been known to work some magic from time to time.

    Cons

    Barracuda boasts that their culture makes the company a great place to work. What they don't mention is the childish nature of their culture. It's so much like high school that they could easily film an MTV reality show there. If you're in, things are fantastic, but if you ever fall out of favor, or propose an adult way of thinking, the long timers will make your life difficult. Sales and product training is an unorganized mess, and communication is never consistent. While there is an effort to improve this, the people tasked with this project are more concerned with climbing the social ladder than actually putting useful processes in place. Inside sales leadership is now directed by a team that has had limited success in practice, and even less success as a leadership team. Their track record as inside management team would indicate that roughly 65% quota attainment is grounds for constant promotion. Their ability to micromanage and create the most ridiculous success criteria for sales teams, however, is amazing. As I mentioned previously, Barracuda will take you to places in Salesforce you have never been before, regardless of the relevancy. Business practices vary at Barracuda depending on who you ask, and how close to the end of the fiscal quarter you might be. It's a commonly encouraged practice to book orders that will absolutely be returned the following quarter for the sake of instant gratification, and the hopes that a few of the customers can be strong armed into paying the invoice. Also, the 30 day right of return that they've made famous is rarely enforced, and returns will be recognized sometimes 120 days later, depending on the mood of the accounts receivable team. Benefits have gotten better as of this year, with the company picking up more of the tab for health/vision/dental, and finally rolling out a 401k match plan, but the equity grants were border line insulting. While I'm well aware that the days of retiring on your stock grants are long gone, what Barracuda offers to folks that put in amazing day to day effort is well under market standard. Employees that have been there for nearly a decade and helped build a billion dollar company have not been taken care of either, and yet the company has shamed them in to thinking that they would not be valued at any other company in the area. The amount of grandstanding and spin that takes place when an employee does part ways for a better opportunity is comical. Executives shouldn't need to address the entire sales organization when someone chooses to improve their personal situation. It's part of the business we're in, and it's part of life. No discussion or public shaming needed. All in all, this Barracuda is a pressure cooker, squeezing a lot out of very little. The company is continuing to show Wall Street better than average growth, but there are very few people reaping the rewards of that success, and the ones that do see benefit are more concerned with perpetuating the party culture than helping their employees build a lasting and meaningful career.

    Advice to Management

    Inside sales leadership should be helmed by tenured management with the ability to consistently achieve personal and team quotas, not by a team who happens to pay an obsessive amount of attention to meaningless detail. The right folks are there, you just don't have them in the right roles. If you take better care of your people, they won't feel the need to search for greener pastures. I would also recommend a monogamous relationship with the truth.


  10. I think Barracuda Networks is a good place to work.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Support
    Current Employee - Technical Support

    I have been working at Barracuda Networks full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Tremendous opportunities to learn and gain real world experience. Co-workers are friendly and willing to help. Free lunches. Great opportunity for people starting out in tech. The business culture is casual. There are pretty regular events and parties. The company recently IPO'd and seems to be on a positive trajectory.

    Cons

    Compensation seems low relative to competitors in region.

    Advice to Management

    Share the wealth! The employee turnover rate is too high. Employees need to feel that Barracuda Networks is a place they want to stay rather than a stepping stone to somewhere else. Your refusal to pay market competitive salaries means all your employee development efforts often end up benefiting your competition.


  11. Helpful (1)

    Code factory. Beer on tap

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Barracuda Networks full-time

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    My salary is healthy and I appreciate it. The office is very casual and has a bit of a start-up vibe. There are plenty of smart people who seem to be passionate about code. Beer on tap.

    Cons

    The office is 99.9% male and eerily unfriendly. There seems to be a lot of turnover, sometimes people just disappear. Kind of sad. The company recently went public and money is very tight. The benefits are disappointing for a tech firm. Beer on tap.

    Advice to Management

    The culture is very Cro-Magnon, you absolutely need more women. The beer on tap is a winner.



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