Bart Reviews

Updated October 20, 2014
Updated October 20, 2014
30 Reviews
2.6
30 Reviews
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Bart General Manager Grace Crunican
Grace Crunican
14 Ratings

Employee Reviews

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  1.  

    Great experience with some fantastic perks

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Bart as an intern

    Pros

    There are many pros to working with BART (at least in corporate) such as the constant interaction with other departments besides your own, the company has many get togethers/parties for employees, there are transportation perks, and there is always work to be done and a variety of projects coming across the desk (I personally enjoy a busy workplace).

    Cons

    There isn't much to say here, I really enjoyed my time with BART. Maybe that some of the higher jobs are very competitive.

    Recommends
  2.  

    I'm thrilled to not be there anymore!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Electronic Technician in Oakland, CA
    Former Employee - Electronic Technician in Oakland, CA

    I worked at Bart full-time (more than 10 years)

    Pros

    Pay & Benefits. Lots of time to study & get a degree.

    Cons

    BOREDOM & not only justifying your time, but the high wages ($35/hr)

    Advice to ManagementAdvice

    Get your head out of your ASSets.
    Not be so completely confrontational.
    Set up structure for purposeful work.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  3.  

    At the end it just another day at work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Station Agent in San Francisco, CA
    Current Employee - Station Agent in San Francisco, CA

    I have been working at Bart part-time (less than an year)

    Pros

    Benefits (dental, vision, medical), job security.

    Cons

    There is no reward if you do good only punishment if something happen. Verbal warning will stay on personal file for certain months.

    Advice to ManagementAdvice

    Do your own job and stop making your worker do your job.

    Recommends
    Neutral Outlook
    Disapproves of CEO
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  5.  

    Pays well, but have to deal with greedy Unions and Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Train Operator in Oakland, CA
    Former Employee - Train Operator in Oakland, CA

    I worked at Bart full-time (more than 10 years)

    Pros

    Pay and Benefits. Ride the trains for free.

    Cons

    Greedy/Lazy Union members. Inept management.

    Advice to ManagementAdvice

    Get the ability to fire employees when needed

    Recommends
  6.  

    Empty promises

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Engineer in Oakland, CA
    Current Employee - Engineer in Oakland, CA

    I have been working at Bart full-time (more than 10 years)

    Pros

    Work/life balance. You can leave at the end of the day.

    Cons

    Degrading place to work. Promises of opportunities that never materialize. Managers never follow the rules.

    Advice to ManagementAdvice

    Why pay a consultant to figure out what's wrong with morale? Just ask your own people.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7.  

    Potential to be better, but still a long time away

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Bart full-time (more than 3 years)

    Pros

    Pay and benefits are great. Located in a great place near public transportation

    Cons

    There's very little motivation to do the best work possible. Many people here work at the bare minimum or don't work very hard and there is no repercussion. If you do work hard, managers expect more and more without any sort of compensation and additional resources. There's too much dead weight and good employees get tired of pulling the workload for everyone.

    Advice to ManagementAdvice

    If you want to change culture, create accountability and motivate employees to care, then start with changing the management.

    Neutral Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    BART! Could be run better.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Former Employee - Train Operator in Oakland, CA
    Former Employee - Train Operator in Oakland, CA

    I worked at Bart full-time (more than 10 years)

    Pros

    Could be a fantastic job if management didn't harass the employees. I was able to retire but harassed on a daily basis.

    Cons

    Consistently violates contact. Relationship with employees bad. Promotions are filled with family members. It's really a "who you know type of job".

    Advice to ManagementAdvice

    Start trying to follow the rules. Stop the witch hunt on employees.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  9. 2 people found this helpful  

    This place is a nightmare!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Train Controller in Oakland, CA
    Current Employee - Train Controller in Oakland, CA

    I have been working at Bart full-time (more than an year)

    Pros

    Benefits, Decent Pay, nice place if you dont want to make something out of yourself.

    Cons

    I was hired on as a Train Controller. It was a nightmare. These guys will give you no training. All of their training materials are completely out of date. When you hit the console, they expect you to perform as if you're a pro. If you don't, they will make every excuse possible to wash you out. This is probabaly one of their highest paying jobs in their Transportation Dept., excluding management. It's interesting how they take "external" candidates for this job -- the reason is being their Internal employees no better than to apply for this position. They know it's a dead end and they'll push you out. Statistically, only about 1 out of 15 will be kept. Their explanation? The other 14 wasn't good enough. You got to be kidding right? You've had folks from ATC, Law Enforcement, other Control Centers, who did fine at their other jobs! They want to make it seem that BART is so unique that only the best of the best can make it. These guys need to wake up to reality. There are many other transit agencies out that operate ATO and they seem to have no problem training their folks. They need to stop pretending that their work is so unique just to justify their jobs. These guys are bad news. Do not apply here.

    Advice to ManagementAdvice

    Where do I even begin??

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 3 people found this helpful  

    Don't waste your time with this place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Train Controller in Oakland, CA
    Former Employee - Train Controller in Oakland, CA

    I worked at Bart full-time (more than an year)

    Pros

    Great benefits, decent pay, the place to be if you want to be a vegetable and park your butt.

    Cons

    Pretty much everything! This review is strictly for the Train Controller position within the Operations Control Center (OCC). Did you just see an opening for this job? Note, they're always hiring here! I'll tell you why. First, save yourself some time and trouble and don't bother putting in for this position. As statistics would show, your chances of getting "certified" and getting through their nearly "non-existent" training is very slim. It's about 1 out of 15 trainees. There are serious concerns about the OCC and their ability to train their own people. You will be ridiculed, harassed, and terrorized on an hourly basis! If you make a peep about it, you're going to get blacklisted and they will force you out! It may sound extreme, but its pretty unbelievable until you get to experience it for yourself. This has got to be the worst job in the world in terms of personal health and self-preservation. Attracted by the $95k starting salary? Forget it! Chances are, if you're qualified for this position, you would be more than qualified for any other comparably paying job out there in this field. Statistics will show that in the past 5-years they've hired 15 people. Out of the 15, they've only decided to certify 1. The other 14, has left, some on their own terms, and have found other more lucrative positions at other places. So forget about this place. You deserve better. Save yourself the time and trouble.

    Advice to ManagementAdvice

    Upper/Executive-level management really needs to examine this department. They've wasted $1.5 million of the public's fund to train the last 15 people, and only managed to allow 1 person to stay. Seriously? These guys think they are spectacular. There's really nothing spectacular about this place until you turn on the lights and see the conditions of your work area. Brake dust coming from the vents, grime, filthy work stations, you name it. If you really want to work at a place that hasn't been vacuumed for 30-years go ahead. But as I said before, my best advice for you is to save yourself, and your family the trouble and time, and look away!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 1 person found this helpful  

    Look elsewhere, major culture problems here

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Train Controller in Oakland, CA
    Former Employee - Train Controller in Oakland, CA

    I worked at Bart full-time (more than an year)

    Pros

    Full salary while you are training which will will later be used against you as if you have done something wrong. People who work the train traffic will resent that you are in a classroom learning while making the same salary as them because many are unhappy with their work. Benefits are great if you can manage to get help from HR.

    Cons

    Horrible work environment. There are a few amazing trainers and one or two good managers but when push comes to shove they are not able to rise above the negative crap. Expect to be belittled, made fun of and taunted. BART has only retained maybe one or two of the last 15 people they hired so controllers are tired of training new hires and resort to hazing to make it fun and pass time. Hazing is legal and they know it, there is nothing illegal about treating people badly if they do not touch you, do some research on the legal aspects, this sort of situation is not normal. During the recession this job was extremely lucrative but now that the economy is booming in the Bay Area this job does not pay enough to overcome the cost of living. BART has most recently had a history of strikes, work fatalities and safety issues which will make it difficult for you to find employment in the transit sector when you leave.

    Advice to ManagementAdvice

    Stop hiring and make the controllers work full shifts like train controllers for Metro in Los Angeles, railroad train dispatchers, and most air traffic controllers do in similar facilities. Half the reason existing employees hate the job is that they are bored. Most employees sit around 3-4 hours a shift which means the best way to get overtime or premium pay is to train employees, if trainees pass training then there would be less overtime and premium pay, this damages the credibility of the organization as a revolving door job that leads to nothing.

    Doesn't Recommend
    Negative Outlook

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