Bartell Drug

  www.bartelldrugs.com
  www.bartelldrugs.com

Bartell Drug Reviews

Updated October 14, 2014
Updated October 14, 2014
43 Reviews
2.8
43 Reviews
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George D. Bartell
24 Ratings

Employee Reviews

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  1. 1 person found this helpful  

    Great pharmacy manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Bartell Drug full-time

    Pros

    competitive salary for retail pharmacy

    Cons

    benefits are not that great

    Doesn't Recommend
  2. 1 person found this helpful  

    Started off great... but has declined in the past two years.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Bartell Drug (more than 5 years)

    Pros

    It really depends on your management and the people you work with. They can make or break your experience.

    Cons

    Lack of respect for employees.

    Advice to ManagementAdvice

    Appreciate your employees more. Treat us like the "family" you claim we are.

  3.  

    Scaring away loyal pharmacists who have been with the company for over 5 years

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Staff Pharmacist in Everett, WA
    Former Employee - Staff Pharmacist in Everett, WA

    I worked at Bartell Drug full-time (more than 5 years)

    Pros

    Coworkers were great. Employee bin discounts.

    Cons

    one of the lower pays in retail, they take every customer complaint seriously even if it is an anonymous one. Corporate always sided with patient, wrote me up and gave the patient a gift card since the "customer is always right" in their eyes. Felt like they were finding any way to get me out to hire the new grads for at least $1.50+ less per hour. They're following Walmart and Walgreens model with the enterprise system which is slow and wastes lots of paper. Tech hours were cut left and right and more manual labor projects like calling patients individually by the pharmacist were thrown onto the pharmacist as well as metrics and manual "automatic" refills since the enterprise is so outdated.

    Medical and health benefits are the worst here. There's no vision coverage either. Also you cannot have any medications filled outside the Bartells chain or even flu shots because the insurance is only internal even if you go out of state.

    Advice to ManagementAdvice

    Treat your loyal employees better like bring back the appreciation dinners and give us more help if you want stellar customer service. Right now you're only attracting the new grads or burnt out Walgreens or other retail pharmacists who won't be loyal to your company.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5. 1 person found this helpful  

    A great place to start a career, just don’t stay too long!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Seattle, WA
    Current Employee - Anonymous Employee in Seattle, WA

    I have been working at Bartell Drug full-time (more than 5 years)

    Pros

    Stable employment, most of the people that work for the company have been there forever.

    Cons

    Little to no room for career advancement, the employee discount benefit is terrible (Cost + 13.5%) The advertised prices are actually better than the Employee Discount. A phrase you will hear a lot is “This is just the way it’s always been done” and upper management isn't really open to new ideas. The Point of sale programs is slow and very old fashioned. The company could benefit by means of time and money if it was upgraded.

    Advice to ManagementAdvice

    The pay at the company is really low. For similar jobs at other local companies in the area the pay is anywhere from 10-25% higher. The career advancement is nonexistent (Unless you’re a Director, which some have been promoted 3 levels within a few months)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    Clerk

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Bartell Drug (more than 10 years)

    Pros

    Not sure anymore..like alot of employees here. Met some very nice customers and fellow employees. From an objective viewpoint..interesting to watch company's culture changing!

    Cons

    Gone from bad to worse. There is a lack of genuine appreciation towards employees. There is the general sense of, " you can be replaced easily " . Most stores are very short of staff. Impossible to live up to the standards of excellent customer service and keep the store up to snuff. We are all doing the best we can but still never good enough. Morale is very low and has been for years among employees.

    Advice to ManagementAdvice

    The top dogs and those who are influencers in company decisions need to work in the stores for a couple weeks.

    And monetary bonuses for all would be appreciated.

    Disapproves of CEO
  7.  

    Great place to work and gain experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier/Clerk in Seattle, WA
    Current Employee - Cashier/Clerk in Seattle, WA

    I have been working at Bartell Drug part-time (more than an year)

    Pros

    Flexible scheduling (for a full-time student), definitely taught me patience when it comes to customer service. Was able to build great relationships with my coworkers and some of our regular customers.

    Cons

    Honestly, listening to the store music for 8 hours each day gets beyond annoying. It would be great if the company changed the music stations we listened to so there's more variety (same songs play every single day).

    Advice to ManagementAdvice

    Management really needs to have store meetings twice a year again to clear up confusion between store associates, as well as build morale.

    Recommends
    Neutral Outlook
    No opinion of CEO
  8. 2 people found this helpful  

    Experience varies greatly by store and store manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Manager
    Current Employee - Assistant Manager

    I have been working at Bartell Drug full-time (more than 5 years)

    Pros

    The business is recession resilient, making you feel confident that you are guarenteed 40 hours a week if you're full time status. Competitive pay (for a drug store), well-rounded benefits package including PTO and employee discount.

    Cons

    Your experience highly depends on your store and store manager. I've worked at stores where I have seriously considered just walking out. Unless you're an assistant manager or store manager, it's nearly impossible to have a work-life balance. I worked late shifts every day, and worked every weekend and holiday for 5 years. Because of constant pressure from upper management to make month-end goals, there is constant negativity flowing from the corporate office since it seems like we can never make our target.

    I feel that all the negativity truly does start at the top with the CEO. The company has an internal newsletter that is sent out every month and each issue includes a letter from the CEO. I can honestly say that I have read only one positive letter from him since I started here 5 years ago.

    Advice to ManagementAdvice

    Tear down the wall that's built between the corporate office and your stores; listen to your employees in the field.

    Take some power away from the company buyers and give the store managers more authority to buy what they want (and turn away items they don't want) for their stores.

    You seriously need to have more security in all of your stores.

    Negative Outlook
    Disapproves of CEO
  9.  

    Great Place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Second Assistant Manager in Seattle, WA
    Current Employee - Second Assistant Manager in Seattle, WA

    I have been working at Bartell Drug full-time (more than an year)

    Pros

    If your all about Customer Service this is the place for you.

    Cons

    Slow upward movement due to small company size and low turn over

    Recommends
    Positive Outlook
    Approves of CEO
  10. 1 person found this helpful  

    really great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Management in Seattle, WA
    Current Employee - Management in Seattle, WA

    I have been working at Bartell Drug full-time (more than 5 years)

    Pros

    great pay scale, chance for advancement is real and fair , some of the store managers work well with your schedule needs. Corporate office holds meeting with different groups from all stores to give everyone a chance to weigh in on needs and concerns of the stores

    Cons

    managers get moved to stores that are far from home , assistant managers work many hours for salary. The amount of nighttime employees is to low.

    Advice to ManagementAdvice

    maybe get a bit more involved in every employees needs and concerns , listen to real complaints and ideas by individually talking with each employee from time to time

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Bartell Drug

    Pros

    Local company. that has been around for years.

    Cons

    Direction of the company is not clear, seems to change frequently

    Advice to ManagementAdvice

    Pick a strategy and stay the course

    Recommends
    Neutral Outlook
    No opinion of CEO

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