Baskin Robbins

  baskin-robbins.com
  baskin-robbins.com
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Baskin Robbins Reviews

Updated September 7, 2014
Updated September 7, 2014
109 Reviews
3.3
109 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Baskin Robbins Chairman & CEO Nigel Travis
Nigel Travis
16 Ratings

Review Highlights

Pros
  • Lots of customer interaction throughout the day, free ice cream (in 48 reviews)

  • friendly staff free ice cream samples easy work (in 23 reviews)


Cons
  • Had to do lots of hard labor intensive work for such a small ice cream store and got paid less (in 9 reviews)

  • Bad pay (minimum wage), but if you do a good job you will get a raise (in 8 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    A great after school job

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Baskin Robbins

    Pros

    A fun place to work, great co-workers

    Cons

    No room for growth, not a job for anyone needing more than a little pocket money

  2.  

    Good for a college student.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Ice Cream Scooper  in  Seattle, WA
    Former Employee - Ice Cream Scooper in Seattle, WA

    I worked at Baskin Robbins part-time for more than a year

    Pros

    I was able to work around my school schedule and my coworkers were pretty cool.

    Cons

    Working alone in the middle of the night in Seattle was not the safest thing to do, but there were not enough people available. But on the other hand, I got all the tips.

    Recommends
    No opinion of CEO
  3.  

    Fun first job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Shift Leader  in  San Diego, CA
    Former Employee - Shift Leader in San Diego, CA

    I worked at Baskin Robbins part-time for more than a year

    Pros

    You're surrounded by ice cream! Managers were very friendly, and a great way to learn about customer service.

    Cons

    Very little wage increase after becoming a shift leader, expensive prices = mad customers. 2 people working during weekly scoop nights = buff forearm.

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    Good Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Crew Member  in  Katy, TX
    Current Employee - Crew Member in Katy, TX

    I have been working at Baskin Robbins part-time for less than a year

    Pros

    the ice cream was pretty delicious. obama once scooped at baskin, i've heard. that's pretty cool.

    Cons

    it was easy to overindulge. there were sometimes confusing scheduling issues and logistical issues, but overall it is a pleasant experience.

    Advice to ManagementAdvice

    n/a

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    Great first time job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Baskin Robbins Team Member  in  Bronx, NY
    Current Employee - Baskin Robbins Team Member in Bronx, NY

    I have been working at Baskin Robbins full-time for more than a year

    Pros

    Training is speedy and efficient, friendly community, leadership was very well oriented and did not pick favorites with work schedules. Pay periods were weekly.

    Cons

    During wintertime when business is slow it drastically cuts down on hours. Pay isn't too great, but is to be expected.

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    Good first job

    Former Employee - Crew Member
    Former Employee - Crew Member

    I worked at Baskin Robbins part-time

    Pros

    Really easy first job. It was a great learning experience.

    Cons

    The manual work can get to you if you're not careful. Sometimes my wrists hurt after a shift from scooping ice cream on busy shifts.

  8.  

    first job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Baskin Robbins Team Member  in  Upland, CA
    Former Employee - Baskin Robbins Team Member in Upland, CA

    I worked at Baskin Robbins part-time for less than a year

    Pros

    -customers appreciate you giving them a nice treat

    Cons

    -customers can be jerks
    -very fast paced, especially when there's a rush

    Recommends
    Positive Outlook
    No opinion of CEO
  9.  

    An enjoyable experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier  in  Costa Mesa, CA
    Former Employee - Cashier in Costa Mesa, CA

    I worked at Baskin Robbins part-time for more than 3 years

    Pros

    Experience in working with food and customers.

    Cons

    Can get busy during hot days and summer.

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    Great first job in high school

    Former Employee - Ice Cream Scooper  in  Alexandria, VA
    Former Employee - Ice Cream Scooper in Alexandria, VA

    I worked at Baskin Robbins part-time for more than a year

    Pros

    Great franchise owner taught good work skills to me. They've served me well since.
    Can now make an ice cream cake - this will be valuable in my life I believe! :)
    free ice cream.

    Cons

    low pay - but it's high school. you work to get experience as much as you do the money.

    Recommends
  11.  

    Mediocre

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server/Cashier  in  Stockton, CA
    Former Employee - Server/Cashier in Stockton, CA

    I worked at Baskin Robbins part-time for less than a year

    Pros

    pretty laid back job, cool friends

    Cons

    The pay is very low, min wage

    Advice to ManagementAdvice

    Not a lot of business due to froyo, make more promotions

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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