Bassett Furniture Reviews

Pros

Store was privately owned and managed. Great lengths were spent in educating all employees on product and knowledge. Great encentives. A lot of fun with great rewards if you dedicate yourself.

Cons

Long hours, commision based with draw. Unproductive house calls with new clients not wanting to invest money in a good product; they only want advice on color scemes and furniture placement and then they never purchase in some cases.

Advice to Senior Management

To have new clients charged for house calls in order to weed out those clients that are wasting your time and gas to travel to their homes.

Pros

Has potential if sales goals are met.

Cons

Must like retail sales, hours and environment

Pros

Great product, all employees are given the knowledge and tools to be successful. Products are built to last. Customer service in corporate stores is top notch. The ability to customize pieces are what customers enjoy and gives consultants an opportunity to design a space.

Cons

Unfortunately, there are ups and downs in the market. One month you might make your sales goals and the next month not meet them. If your goals aren't met then you end up "owing" the company.

Pros

The furniture is very nice and so is the showroom. Its very clean. you are provided with very attrractive cataloges to hand out to potential customers.

Cons

Very little traffic in our store due to lack of advertising in our area by the corporate office. You are expected to come up with your own customers. If I was willing to find my own customers, I'd go into business for myself.

Pros

medical benefits and vacation time

Cons

salery needs to be more compettative

Advice to Senior Management

advancement opportunity

Pros

Bassett design team is very much supportive of each other. Owners are good religious people always available when you need them.

Cons

Management has their favorites and not always fair. The downsizeof working for this company: store managers don't want the owners to know some of the negatives going on in their stores so there is no way to correct issues.

Advice to Senior Management

Have you design team rate your store managers, you may find out if they are as good as they are trying to look.

Pros

Bonus on selling Guardsman and Mattresses
Many tools for you to use to sell.
90 day grace period

Cons

Famine or Feast
Summer months are slow
Not a lot of traffic during the week

Advice to Senior Management

Give employees one weekend off a month---we have families too!

Pros

They offered good sales techniques. Their products are reasonably priced.

Cons

It's retail, so you have to work long hours. On some days, you have to work 11 hours.

Advice to Senior Management

There is poor communication between the corporate and the individul store.

Pros

if you like color and design it is a good creative outlet and bassett furniture is a well established company.

Cons

it is retail, you have to work weekends and most holidays
they have almost completely curtailed their advertising campaign with the exception of email and mailers to existing customers

Advice to Senior Management

bring customers in the door if you want to make sales. have quality products at decent prices and follow up with good customer service

Pros

Good discount, only after 6 months.

Cons

Commissioned cut throat watch your back and sales at all times.

Advice to Senior Management

Look carefully on how each Store Manager leads their team.