Bassett Furniture

  www.bassettfurniture.com
  www.bassettfurniture.com

Bassett Furniture Reviews

Updated December 8, 2014
Updated December 8, 2014
50 Reviews
3.2
50 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Bassett Furniture President, CEO, and Director Rob Spilman Jr.
Rob Spilman Jr.
22 Ratings

Review Highlights

Pros
  • Their design consultants truely care about their customers and want to help their clients make the best decisions (in 3 reviews)


Cons
  • customer service in atlanta needs to be renewed-staff-wise (in 5 reviews)

  • High end inventory priced a little too high for quality (in 4 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Current Design Consultant

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Bassett Furniture full-time

    Pros

    Good Product, good pay, good benefits.

    Cons

    Not too many to list.

  2.  

    Wish I could have stayed....

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate, Design Consultant
    Former Employee - Sales Associate, Design Consultant

    I worked at Bassett Furniture

    Pros

    Excellent team of salespeople, fun to be with, very kind to one another.

    Cons

    Condescending attitude from ownership towards sales staff. Lack of respect for employees.

    Advice to ManagementAdvice

    You Can learn from your employees by listening to their past experiences and build a culture of mutual respect.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    Embarrassing to be affiliated with this company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Design Consultant in Irvine, CA
    Former Employee - Design Consultant in Irvine, CA

    I worked at Bassett Furniture

    Pros

    Adequate training program. Guaranteed monthly income at the time.

    Cons

    Extremely poor quality furniture. Showroom was shabby, employees were micro-managed, warranties were not honored, management was childish and ineffective, at best. Customer follow up and service was embarrassing. Furniture was over-priced and very inferior with no quality control.

    Advice to ManagementAdvice

    I don't think Bassett can compete in today's market with their ignorant management and poor quality product.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. 1 person found this helpful  

    Great Product

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Administrator in San Antonio, TX
    Former Employee - Business Administrator in San Antonio, TX

    I worked at Bassett Furniture full-time

    Pros

    The product that Bassett makes is high quality. Their design consultants truely care about their customers and want to help their clients make the best decisions.

    Cons

    The back-end of the company can become a little political- as can any company.

    Advice to ManagementAdvice

    Pay more attention to what you design consultants are actually telling you and doing in the stores and not just the sugar coated version the managers tell.

    Recommends
    Positive Outlook
    Approves of CEO
  6. 3 people found this helpful  

    Don't do it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Design Sales Consultant in Richmond, VA
    Current Employee - Design Sales Consultant in Richmond, VA

    I have been working at Bassett Furniture full-time (less than an year)

    Pros

    Friendly Customers and that's about all.

    Cons

    They don't want to pay benefits they will fire you before your 90 days are up and give all your sales to another experienced staff member.

    Advice to ManagementAdvice

    I am a very talented Residential Planner the way you treated me was unfair from the beginning. Please don't do what you did to me to anyone else in the future.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7. 1 person found this helpful  

    Good Company non existent model

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Philadelphia, PA
    Former Employee - Sales Associate in Philadelphia, PA

    I worked at Bassett Furniture full-time (less than an year)

    Pros

    brand recognition and overall quality

    Cons

    can't compete with today's marketplace

    Advice to ManagementAdvice

    change with the times

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    Horrible Corrupt management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Design Sales Consultant in Tulsa, OK
    Former Employee - Design Sales Consultant in Tulsa, OK

    I worked at Bassett Furniture full-time (more than an year)

    Pros

    The last review was a fake!! avoid this place at all cost it isn't a corporate location and they will fire you for no reason.

    Cons

    Good pay and the management is DRAMA...Work at Mathis this place is horrific

    Advice to ManagementAdvice

    Stop the Drama

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 1 person found this helpful  

    For the most part I enjoyed working at Bassett especially the relationships I formed while there.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - CERTIFIED DESIGN CONSULTANT in Kennesaw, GA
    Former Employee - CERTIFIED DESIGN CONSULTANT in Kennesaw, GA

    I worked at Bassett Furniture full-time (more than 3 years)

    Pros

    This position is commission based and gives you the opportunity to earn uncapped income.

    Cons

    The biggest con is rule that if you are unable to make your sales quota for three consecutive months its an automatic termination.

    Advice to ManagementAdvice

    I would encourage upper management to care more for their employees.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    just for a paycheck

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Design Coordinator in Irvine, CA
    Current Employee - Design Coordinator in Irvine, CA

    I have been working at Bassett Furniture full-time (more than an year)

    Pros

    Discounts on furniture, a ton of time to socialize

    Cons

    slow days with little to do to stay busy, commission created backstabbing from coworkers, everyone had to work all weekends.

    Advice to ManagementAdvice

    more flexible schedules, with a rotated weekend off.

    Doesn't Recommend
    No opinion of CEO
  11.  

    Ground floor of a century-old company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Bassett Furniture full-time

    Pros

    Great opportunities for growth and success. Good product, solid marketing, easy to sell. Training is available both from the team and online, with continuous updates so we have all the information we need.

    Cons

    In a commission based environment, there is not as much consistency when you first start. It takes a while to build a book of business. Work/life balance is difficult, since working weekends and holidays is essential.

    Recommends
    Positive Outlook
    Approves of CEO

Work at Bassett Furniture? Share Your Experiences

Bassett Furniture

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.