Bath Fitter Reviews

Pros

W-2 employee with benefits, good earning potential, product the fills custome need and in house financing.

Cons

The sale pitch 2 hours long,lot of out pocket expenses,evening hours and 1/2 saturday,on call.

Pros

company provided vehicle, training, PTO

Cons

I agree with the other negative reviews of Bath Fitter. Especially ones regarding the amount of leads for estimators and the amount of jobs given to installers. Too many employees. Benefits keep being cut.

Advice to Senior Management

Listen to your employees and the good ones with stay with you longer and thus save you money and work in your best interest.

Pros

Flexible schedule, not a 9-5 office job

Cons

You can NEVER escape work

Advice to Senior Management

Show appreciation, don't treat subordinates as if they're incompetent.

Pros

I've been with Bath Fitter for 8+ years now, and it's truly the best job I've ever had. It's an opportunity to sell something you can stand behind. Management really means it when they say that the customer is #1. We're not pushed to perform a high pressure sales pitch here. Whether I'm dealing with my local manager, our regional manager, or the owner of our franchise, I feel as though I'm dealing with someone who values me. That's huge.

Cons

Things tend to get a little quiet around the Holidays, making it tough for a commissioned person to earn a living in Dec., and january.

Advice to Senior Management

Perhaps a better job at letting new salespeople know how quiet things could get during the months of Dec and Jan. Warn them of the importance of saving up for this time of year.

Pros

Great products to represent. Customers love the one day install and the ease of maintenance.
The opportunity to work on your own, and earn a very good living. Super benefits like health care and 401K plan. Very supportive management and ownership.

Cons

Four evenings a week, as that is when many people are available. Customers sometimes have very grungy bathrooms. Traffic and drive times.

Advice to Senior Management

Keep up the advertising and provide more incentives to staff.

Pros

Get your own van, tools, work alone. If you're a really good installer, you can finish a job early and go home.

Cons

Commission only. So if the job doesn't go in, you're not getting paid. Whether the job takes 4 hours or 12 hours, you get paid the same. In gerenal, long hours and low pay. Turnover rate of installers and other staff is extremely high. Poor training. Installers are put out on their own even if they are not properly trained. Seen far too many major screw ups on jobs by installers that didn't know what they were doing. The result is a job that supposed to take 1 day and ends up taking weeks or months to resolve. A lot of unhappy, pissed off customers. Treatment of employees by management is very poor as well.

Advice to Senior Management

Commission based compensation does not work for installers. Long hours and low pay results in shoddy work, pissed off customers, and many redos. In the short term, you may make more money for your company with this type of model, but in the long term you are killing the goose that lays the golden egg. Consumer Complaints website has over 17 pages of complaints about Bath Fitter. The Bath Fitter name is being ruined, so much so, that installers must now get references from their install jobs in order to give to potential customers. Why? Because potential customers have become leary about the reputation of Bath Fitter. This company is well on its way to digging a grave for itself.

Pros

Excellent training, Company provided transportation and tools, Work alone atmosphere, Good benefits and profit sharing, Excellent product and factory support, Paid time off,

Cons

During the interview process it I implied that the position will result in a 40 to 80 thousand per year income potential, but they hire more installers than they need to keep everyone working on a full time basis, which makes it difficult to realize the 40 to 80 income potential implied in the beginning of employment. Each installer is paid based on 7.8 percent of the sold job, not an hourly rate. The average job is sold for around 2,800 dollars and it takes approximately 7 to 8 hours to install the job properly, which results in an hourly rate of around 25 to 30 dollars per hour. No a bad rate, but not enough jobs are sold to keep each installer working every day. Each installer is only given 2 to 3 jobs per week, which translates into an earning potential of around 34,000 thousand per year. With the down turn of the economy the company has been looking for other sales venues such as commercial work. And this is where employees should be concerned. The company has turned to commercial work to try and keep sales at a profitable margin, but it comes at a cost to the installer. For example: A typical residential job consisting of a tub and wall installation is sold for around $2,800 but the typical commercial job is sold, consisting of the same tub and wall installation for $1,100, which is less than half of the normal amount, but the installer is still paid based on the 7.8 percent of the sale and still takes the 7 to 8 hours to install the product properly. This translates into an hourly rate of 10 to 15 dollars per hour. So Skilled craftsman beware! The companies attitude toward this pay cut is simply, work for less or set at home, because we will find people who will work for less. Unfortunately this is the attitude through out the industry and unless we as a group of skilled craftsman take a stand companies are going to lower the rate of pay to a point that it is difficult to earn a respectful living. Don’t get me wrong, I want to work, but I don’t feel it is worth taking such a significant pay cut just to make the company’s profit margin.

Advice to Senior Management

Management better wake up before it looses its skilled work force! They should be at least willing to negotiate with the installers on a fair rate of pay for a fair days work.

Pros

as a sales estimator at this branch at least you essentially work for yourself. Your running leads that they provide but it's still up to you to go sell it. You get every Saturday and Sunday off. Sometimes you may not have to go in until 1pm in the afternoon depending on what time the schedulers set your appointment. If you've got 3 good appointments set for that day you can make a thousand dollars that day.

Cons

you pay for your on gas. this is a 100 percent commission job. No base, no draw. If you do not sell you do not eat. The biggest downside was not enough appointments. Some weeks would be great and some weeks you may only run four to five appointments

Advice to Senior Management

When I worked there it was a new company that was new to the area so everyone fumbled around until they got the hang of things. Corporate took over this area and I'm sure it is ran well since they are a growing company. I met Glen Cotton later on and he seems like a very nice down to earth owner. Nothing that you would expect from someone runs a pretty large company.

Pros

Best place to work in the area, try to help employees, the atmosphere is one of equality and is normally a good attitude amoung the employees. The product was first class and was serviced by first class people. The facilities were very nice and attention to detail is evident. They try to do things right - most of the time.

Cons

Family owned and there are favorites of management - no consistent leadership at certain locations and unequal treatment is the result. No sharing of financial information - this makes one feel like they cannot be trusted. It is like trying to bowl with your eyes closed. Some individuals are aloof in the company and believe they are always right.

Advice to Senior Management

Be more consistent more often.