Bath & Body Works Reviews

Updated July 7, 2015
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3.3
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Recommend to a friend
Approve of CEO
Bath & Body Works CEO Nick Coe
Nick Coe
454 Ratings

Pros
  • Lots of free products& generous discount (in 73 reviews)

  • Great Products - you'll get a lot of free samples (in 65 reviews)

Cons
  • Call in shifts (What an abusive tactic) I have seen employees have nothing but (in 129 reviews)

  • Your work life balance is awful (in 44 reviews)

More Pros and Cons

1,467 Employee Reviews

Sort: Popular Rating Date
  1. Store Manager 10+ years

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Ashland, PA
    Former Employee - Store Manager in Ashland, PA

    I worked at Bath & Body Works full-time (More than 10 years)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Great relationships with co workers, free product, great discount, fun and exciting holiday seasons

    Cons

    Store Managers can be micromanaged by the District Manager to a point of overkill, not enough office time causes work to be brought home if you want to spend your time coaching and interacting with the customers, expect alot of work from minimum payroll

    Advice to Management

    trust your people to do the job without constant feedback


  2. Fun!!

    • Work/Life Balance
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Bath & Body Works

    Recommends
    Recommends

    Pros

    great team work, always something new

    Cons

    no regular hours, sales goals not always met


  3. Sales Leader

    Former Employee - Shift Manager/Sales Lead in Plymouth Meeting, PA
    Former Employee - Shift Manager/Sales Lead in Plymouth Meeting, PA

    I worked at Bath & Body Works (More than a year)

    Pros

    Overall, I liked the job. I was in charge of the floor sets and the visual look of the store. I loved doing that even though my store was shaped a bit odd making planning the floor sets difficult at times. I worked with a great group. Everyone was like a family. Gratis (free stuff) was always great!!

    Cons

    Not enough hours or pay. I had a leadership role and was expected to "coach" associates, but I wasn't being paid much more than they were.

    Advice to Management

    Don't micromanage. The company needs to pay more. That's really all I can think of.


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  5. Love it!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Bath & Body Works

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Amazing career opportunities. Upward movement through B&BW is a very real possibility if you love the company.

    Cons

    Holiday season is very hectic, especially when it comes to hours.


  6. Great time!

    Former Employee - Sales Associate in Lawrence, MA
    Former Employee - Sales Associate in Lawrence, MA

    I worked at Bath & Body Works full-time (Less than a year)

    Pros

    Everyone is friendly and the managers were very understanding and flexible with me. There was never a dull moment.

    Cons

    Don't really have anything bad to say.


  7. Seasonal Sales Associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Seasonal Sales Associate in Dulles, VA
    Former Employee - Seasonal Sales Associate in Dulles, VA

    I worked at Bath & Body Works part-time (More than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Fun people to work with, nice mall job that doesn't involve folding clothes, products are fun to work with.

    Cons

    Conversion metric is irrelevant. People stand in front of the people counter going "in and out" and really they're just standing at the display in the entryway. However, they're counting as multiple people and potential customers entering the store.

    Advice to Management

    Get rid of the customer counter and conversion requirement.


  8. Great Job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Adviser
    Current Employee - Sales Adviser

    I have been working at Bath & Body Works part-time (More than 10 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    You're able to work with exceptional people and you get a discount on the merchandise in the store.

    Cons

    Hours are cut when the business has its slow schedule.


  9. Great Retail Mgmt Experience

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Bath & Body Works full-time

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Great training for mgmt. Enjoyed new product role outs - lots of product knowledge training.

    Cons

    Stressful regional visits. Too much paperwork bogged down the focus on cust service. Minimal payroll to run a store.


  10. Flexible Part-time Job

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Bath & Body Works

    Recommends
    Recommends

    Pros

    Very flexible with schedules and pretty understanding when "life" happens. As an employee you get small testers every now and again when new product comes out so you know what you are selling.

    Cons

    Hours can be overwhelming during the holidays, but they were always good at making sure you take breaks and don't get overworked.

    Advice to Management

    Keep it up!


  11. Sales Associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Cornelia, GA
    Current Employee - Sales Associate in Cornelia, GA

    I have been working at Bath & Body Works part-time (More than a year)

    Recommends
    Negative Outlook
    Recommends
    Negative Outlook

    Pros

    The work environment is uplifting, fun, and loose. The customer base is loyal and fun to engage with. Work hours are extremely flexible with your schedule.

    Cons

    No Commission despite promoting a "competitive" work environment. Hour shifts are too short and can interfere with the flow of a day. Sales floor is constantly updated requiring long all night floorsets.

    Advice to Management

    Promote associates to be themselves around customers. Enforce the maintenance and organization of the back room e.g. Stock, Props, Marketing room. Promote sales goals and demos.



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