Bay Alarm Reviews

Updated August 1, 2015
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Roger Westphal
9 Ratings

19 Employee Reviews

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  1. Great Company!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Los Angeles, CA
    Current Employee - Anonymous Employee in Los Angeles, CA
    Positive Outlook
    Approves of CEO

    I have been working at Bay Alarm (Less than a year)

    Pros

    Great company with great people! Family atmosphere, and lots of food. Everyone is willing to help where needed.

    Cons

    Not an easy job, but you get out what you put in.


  2. Helpful (1)

    Hard pass!!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Dispatch II in Pacheco, CA
    Former Employee - Dispatch II in Pacheco, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Bay Alarm full-time (More than a year)

    Pros

    The bonus incentives are great if you are a hard worker and can remain in the top ten. You get you work 4 10 hour shifts and potentially have 3 days off.

    Cons

    This company is EXTREMELY understaffed and you end up working about 56-70 hours per week once you are a regular employee. They force mandatory overtime on you and give out demerits when you can't work it.

    Advice to Management

    Please expand, allow more room for more people and OVER staff your dispatch center...send people home if its slow, as opposed to treating your employees like slaves.


  3. Helpful (1)

    Very old school...and not in a good way.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Alarm Dispatcher in Pacheco, CA
    Former Employee - Alarm Dispatcher in Pacheco, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Bay Alarm full-time (Less than a year)

    Pros

    - Detailed and structured training program - Ergonomic environment - Room for advancement

    Cons

    - Extremely strict environment (under a microscope) - Management chastises employees over mistakes, even ones that are made for the first time - Management values customers over employees (it's all about the money)

    Advice to Management

    Pay your employees more for what they put up with. $16 an hour for a dispatch job in the Bay Area is atrocious.


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  5. Good Benefits but low pay

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technician in Sacramento, CA
    Current Employee - Technician in Sacramento, CA
    Recommends
    Positive Outlook

    I have been working at Bay Alarm full-time

    Pros

    The health insurance is platinum grade and Bay pays 80 percent. They offer 401 (k) and other good options. If you are a tech, you get to take home a company truck. Family owned company. Easy to approve the people who own the company.

    Cons

    Pay is pretty bad. It creates a confusing internal dilemma because they offer you so many other good benefits, although many employees can't even afford them.


  6. COMMERCIAL SALES REP

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Commercial Sales Representative in Petaluma, CA
    Former Employee - Commercial Sales Representative in Petaluma, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Bay Alarm full-time (More than a year)

    Pros

    Set your own schedule. Good Brand. Sell what businesses need especially on the Fire Alarm side of the business. Manager at Petaluma location is a great person!

    Cons

    Your goals constantly increase. Sometimes its difficult to drum up business. Commission structure is not that great


  7. Terrible Company to work for!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Pacheco, CA
    Former Employee - Anonymous Employee in Pacheco, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    No good reason to work here

    Cons

    I started out on a contract with Bay Alarm through a temp agency, Worst decision ever made! Do not work here they let people go for stupid reasons and don't give you a chance to train an extra few days !


  8. good company to get experience.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Installation Technician in Oakland, CA
    Current Employee - Installation Technician in Oakland, CA
    Recommends
    Neutral Outlook

    I have been working at Bay Alarm full-time (More than a year)

    Pros

    family oriented company, laid back management.

    Cons

    below average pay, classes needed for promotion,

    Advice to Management

    take good care of good technicians.


  9. Minimal growth opportunity

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Oakland, CA
    Current Employee - Anonymous Employee in Oakland, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    The benefits and hours I work are good.

    Cons

    No continuing education, or growth (in this dept.), unfriendly environment and very self-motivating; not much teamwork.

    Advice to Management

    offer more training


  10. Amazing culture and team.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    They bring the best out of everyone who works there.

    Cons

    Average to just below average compensation in some positions.

    Advice to Management

    Don't lose touch with those working in entry level positions.


  11. Helpful (3)

    Control Freaks

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Fire Administrator in Pacheco, CA
    Current Employee - Fire Administrator in Pacheco, CA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Bay Alarm full-time (Less than a year)

    Pros

    The Fire Administrator position schedule is Monday through Friday. There is plenty of work and the job is quite demanding.

    Cons

    The job of Fire Administrator is pretty demanding and worth much more than the measly 16/hour pay. They don't allow facial hair on the off chance that the owner will come into the building. What a joke. They had 5 of us working in an office that was extremely cold, and no one else complained. I was let go because I complained about the temperature. We were wearing 3 layers of clothing and my hands were freezing. It's not right to have people working under those conditions. If they would let someone go "during the holidays" because they complained about the temperature, they should be ashamed of themselves.

    Advice to Management

    Provide a comfortable temperature for your employees. This should not have to be said.



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