Baynote Reviews

Updated June 25, 2015
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3.5
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Bill Hustad
11 Ratings

30 Employee Reviews

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  1. On the brink of success

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Baynote full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Replatformed technology's 1:1 personalization capabilities are incredible, will do well in market. In the sweet-spot of personalization opportunities. Friendly, terrific people to work with.

    Cons

    It's a competitive space. Growth is won hill by hill.

    Advice to Management

    Articulate new capabilities to the market in a meaningful/effective way, not necessarily the way that is understood internally.


  2. Helpful (1)

    Engagement Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Baynote full-time

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Friendly, supportive corporate culture.

    Cons

    They were struggling with the technology during the time I was employed there, but I think many of those issues may be in the past now.


  3. Helpful (1)

    Startups are for Grownups

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Baynote full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    It's rewarding to see new features rolling out and to work with a lot of dedicated people. The technology and the growth potential are exciting. Professionally, Baynote is a great place to add skills, take on greater responsibility, and take a direct role in building something great.

    Cons

    Startups are hard work. Everyone needs to stretch themselves and find ways to do more. But if that's really a con, consider a different line of work.

    Advice to Management

    Continue to recognize the efforts of these great teams and keep pushing forward.


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  5. Helpful (3)

    Tough and a challenge to manage

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Baynote

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Great story and team, not a ton of competition in the space. Many ecommerce businesses know the name because they have done a great job getting their name out in the industry. Great success in many projects, helped increase revenue for a number of well known retailers.

    Cons

    Always major challenges when working with bigger retailers. Product was very customized and difficult to implement. People were always on their toes because we never knew when a round of lay offs were coming. It made it difficult to work.

    Advice to Management

    make stability a priority for employees and product.


  6. Helpful (1)

    I love Baynote!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Baynote full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great product innovation differentiating us from the competition. Great people to work with- smart and positive!

    Cons

    Negative people who were let go or fired have left disingenuous reviews here in order to hurt those hardworkers who remain.

    Advice to Management

    Keep up the good work!


  7. Helpful (1)

    Good management with focus on new positive direction for company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Baynote full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Company is coming out of transition period and is now moving in all the right ways. Results are showing. Very collaborative environment with strong, dedicated teams.

    Cons

    Some of the unfortunate negativity of a small amount of the employee base is poisonous, like anywhere.

    Advice to Management

    Get a handle on the negativity of some of the employees and let them know it stops now. Bad, negative attitudes are as damaging as poor performance. Keep staying on course on the turnaround. It really is a great place to work and the company is well-positioned for big success.


  8. Helpful (2)

    Turnover, Bureaucracy and Hypocrisy

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Solutions Engineer in San Jose, CA
    Former Employee - Solutions Engineer in San Jose, CA

    I worked at Baynote full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Location is ideal if you live in the South Bay. There was a time when the culture was really great. Core platform could be very competitive. Dario and Max who head the Engineering team are very solid and capable leaders. Some of the staff on PSO are really great and smart people.

    Cons

    The management is literally sinking this ship. Every quarter the team gets smaller and smaller. They spin bad news better than Fox. Millions in lost revenue over the past few years. Major drama with key hires and tons of gossip and gamesmanship. You have to have a thick skin or incredible patience to endure here. In such a competitive job market it insane how little they pay, offer in benefits and poorly they manage their staff. Very much a blame environment. Never believe anything management promises you unless it is in writing.

    Advice to Management

    Be more transparent. People come to work at a startup understanding that there are risks. Be more forthcoming with all the nitty gritty details from finances to personnel moves. Trust that people will make the right decision to stay or leave regardless of the tone of the news. Be more nimble. It has always bothered me that Baynote is 50 people, but moves like IBM. Other startups run rings around us by removing unnecessary process and red tape. Drop the lease, the bureaucracy, and hyper security. Move to a shared space and work like new graduates wanting to change the world. Be people first. From some of the more frustrating hiring decisions that have been made, to managers that marginalize people because you're not a "morning person", acting like Oscar the Grouch, or micro managing into oblivion; all make for a terrible work environment. If you hired them, trust them, teach them and empower them to succeed.


  9. Helpful (3)

    Great people, poor management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Baynote full-time (More than 3 years)

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Company has great people and a great culture. Very well balanced work & personal life, very much ok about working from home from time to time.

    Cons

    Poor management, CEO spreads himself thin by being involved in every department, and surrounds himself with "Yes Men". Company employs 13 director and above leadership for a company of <50 employees. Sales team is weak, not held accountable for not hitting quota, current sales "Leader" is inexperienced.

    Advice to Management

    Advice to Board of Directors, get a new management team, one that actually runs their own department, rather than letting their department be dictated by CEO. Like myself, a lot of employees are already looking elsewhere.


  10. Solid small-medium technology company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Baynote full-time (More than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    This is a great match for you if you're looking for a small-medium (75-150 employee) company with a solid revenue stream and a steady product market. It doesn't have the explosive potential of an early stage startup or the rock solid stability of a Google, but it doesn't demand extraordinary hours and every single employee's work has company-wide visible impact.

    Cons

    The company is heavily VC-backed and so expect to hear a lot of hyperbole about reaching new billion dollar markets. The gap between the grand dream and the day-to-day can be disconcerting because it's hard to tell at any given point whether or not upper management's expectations are tracking reality or if they're just drinking their own kool aid. Either way, based on what I'm seeing at company-level briefings, there is solid evidence that we are making steady, demonstrable progress in the general strategic direction. Personally, that's good enough for me.

    Advice to Management

    Every competitive weakness of the company can eventually be traced back to a weakness in the product (major or minor). Focus on how to find and address the root causes and the company will have a solid future.


  11. Helpful (3)

    No point working here

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Jose, CA
    Former Employee - Anonymous Employee in San Jose, CA

    I worked at Baynote full-time (More than 3 years)

    Recommends
    Negative Outlook
    Disapproves of CEO
    Recommends
    Negative Outlook
    Disapproves of CEO

    Pros

    Very smart people. Great culture.

    Cons

    Terrible management. Pay is really bad.



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