Bazaarvoice

  www.bazaarvoice.com
  www.bazaarvoice.com

Bazaarvoice Reviews

Updated December 1, 2014
Updated December 1, 2014
169 Reviews
3.5
169 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Bazaarvoice CEO, President and Director Gene Austin
Gene Austin
49 Ratings

Review Highlights

Pros
  • I find that you have to fight a little for a better work/life balance but overall it's pretty good (in 10 reviews)

  • Unlimited" vacation policy (however you realize why when you quit (in 16 reviews)


Cons
  • You need to assert your own work life balance (in 8 reviews)

  • It is a company in constant change so if you can't handle that, then this company probably isn't for you (in 7 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Implementation Project Manager in Austin, TX
    Current Employee - Implementation Project Manager in Austin, TX

    I have been working at Bazaarvoice full-time (more than an year)

    Pros

    Very intelligent people to work with and committed to what they do. I appreciate the flexible work schedule and vacation schedule. People work hard and play just as hard.

    Cons

    becoming too large and losing some of it's charm. I still love the company but i am afraid of the changes to come.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 2 people found this helpful  

    In Metamorphosis, but Great Company Overall

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Implementation Project Manager
    Current Employee - Implementation Project Manager

    I have been working at Bazaarvoice full-time (more than 3 years)

    Pros

    Great people/team, interesting projects, good work/life balance, fun team outings, excellent on pacing and training, very well-documented processes and procedures

    I think this company is on a great path, but in its "awkward teenage" years. There are some growing pains, but will be an amazing company to work for in a year or two.

    Cons

    This company is in transition from startup to mid-size company. It's awkward as there is this vibe of "business meets recess" for better and for worse. People complain about admin tasks that most project managers in other companies have to do. It can be loud in the office and distracting with people talking through cubes.

    Advice to ManagementAdvice

    Make yourselves more accessible to all employees; need clearer communication of long-term vision for transition (the path is s good one, just do a better job of helping everyone see it in a believeable way) and help everyone see the stable path ahead

    Recommends
    Positive Outlook
    Approves of CEO
  3. 5 people found this helpful  

    Losing the best talent.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Staff Software Engineer in Austin, TX
    Former Employee - Senior Staff Software Engineer in Austin, TX

    I worked at Bazaarvoice full-time (more than 3 years)

    Pros

    Challenging problems, agile environment, friendly coworkers, team outings, snacks/beverages, equipment, ownership.

    Cons

    Work-life balance, promotions, career growth, lacks [real] 20% support, lacks [real] open sourcing support.

    Advice to ManagementAdvice

    There was a recent loss of irreplaceable talent. It was a loss of developers you build companies around; it was a loss of developers Bazaarvoice was built around. These were the kinds of minds that attract top talent, grow budding talent, and maintain a rich culture. They were the kinds of guys that invested their hearts in bettering BV's development organization. They were the strong voices in open source, in doing it "the right way", embracing 20% time, and architecting infrastructure the world needs.

    My advice: give feedback earlier, create growth and promotion plans, let the top talent venture into the unknown, allow building infrastructure with the intent of open-sourcing (and don't hold back the top talents' desire to open source it). Rethink: why are these people passionate? Suppress their passion and they're out.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5. 4 people found this helpful  

    Management that cares more about CYA than employees.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Austin, TX
    Former Employee - Anonymous Employee in Austin, TX

    I worked at Bazaarvoice full-time (less than an year)

    Pros

    The best part of bazaarvoice was the lore of a laid back work environment. Nice perks included, a game room, well stocked break room, and kegs of beer on every floor.

    Cons

    The problem, is you are never allowed time to enjoy these perks. Sure, they have a ping pong table and you'll play a game during orientation but. you won't have time to do any of the activites because of a high stress work environment. I had several instances where it was unfathomable to go grab a sparkling water from the break room due to a stressed workload and management that doesn't recognize a large amount of work and performance being implemented while you try to focus on a manageable work life balance.

    Advice to ManagementAdvice

    You've got to invest in your current employees to keep them around and happy. You on-board 60+ people a month because you are showing the door to people without a proper procedure of performance improvement if you see a problem. You'll have someone in management that will blatantly fire someone with no warning that causes significant impact to the business as a whole. This was a bad problem in the IT department specifically.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  6. 5 people found this helpful  

    Company losing talent

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Bazaarvoice full-time (more than 3 years)

    Pros

    free food, culture, bv green, open environment, mature people

    Cons

    Company is losing talent due to unclear direction and increased pressure to perform miracles

    Advice to ManagementAdvice

    sell fast

  7. 6 people found this helpful  

    Know your career goals before joining

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Bazaarvoice full-time

    Pros

    free snacks, fun parties, some flexibility

    Cons

    no real training. interesting to spend several hours chasing an answer that your manager had all along but did not share. no two people will tell you the same thing. too often you'll be working on something only to discover several others working on the same in a silo.

    Advice to ManagementAdvice

    people are your greatest asset. stop burning people out. take the automatic swing off your revolving door. recognize management / contributor cliques and stop them. cultivate a collaborative force rather than encouraging every one to do their own thing.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  8. 2 people found this helpful  

    DOJ hangover

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Bazaarvoice full-time (more than 5 years)

    Pros

    great product, even better customers, transparency, well funded, mature leadership

    Cons

    DOJ continues to haunt company, long ongoing relationship with powerreviews,

  9. 5 people found this helpful  

    Great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Director/Market Dev in Austin, TX
    Current Employee - Sales Director/Market Dev in Austin, TX

    I have been working at Bazaarvoice full-time (more than 3 years)

    Pros

    Very smart, creative, and fun people. Good opportunities for growth.

    Cons

    Fairly inexperienced senior leadership team

    Advice to ManagementAdvice

    maybe give new leadership some management courses. Many of them just don't have enough experience to effectively manage diverse groups.

    Recommends
    Negative Outlook
    Approves of CEO
  10. 4 people found this helpful  

    Great Products-lack of direction

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Bazaarvoice full-time

    Pros

    bright people- good benefits and comp

    Cons

    lack of direction- career path limited- too much testosterone

    Advice to ManagementAdvice

    Take advantage of experience employee's knowledge- not the flavor of the month

    No opinion of CEO
  11. 10 people found this helpful  

    New Leadership has brought focus and clear direction

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Austin, TX
    Current Employee - Anonymous Employee in Austin, TX

    I have been working at Bazaarvoice full-time (more than 3 years)

    Pros

    The opportunity to expand the scope of your professional experience, work with sharp, motivated people and develop your career is broad. The new senior leadership team is experienced, open in their communication and clear in the short term goals that BV as a company needs to align around.

    I was ready to leave BV a year ago, at a time of much upheaval, stress and uncertainty, but now am glad I waited to assess the new leadership. The work is challenging, but the team pulls together, is respectful and has fun on the way.

    Cons

    If you are not OK with regular change and a fast paced environment then this is not for you. It's never boring.
    There are still pockets within the company where the work is managed by smart people without the specific experience needed to help move BV toward best practices or ineffective managers.

    Advice to ManagementAdvice

    The development and communication of long term plans will be key to employee commitment.
    There are a couple of senior leaders who are not effective - addressing them would help issues of morale that exist in certain departments.

    Recommends
    Positive Outlook
    Approves of CEO

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