Bazaarvoice Reviews

Updated July 22, 2015
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3.6
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Recommend to a friend
Approve of CEO
Bazaarvoice CEO, President and Director Gene Austin
Gene Austin
67 Ratings

Pros
  • I find that you have to fight a little for a better work/life balance but overall it's pretty good (in 10 reviews)

  • lenient vacation policy and office hours (in 16 reviews)

Cons
  • You need to assert your own work life balance (in 8 reviews)

  • Constant change in executive mgmt (in 7 reviews)

More Pros and Cons

197 Employee Reviews

Sort: Popular Rating Date
  1. Great company to intern for!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Bazaarvoice

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The people are amazing! Lots of opportunities to see different areas of the business and work on cross-functional teams. They give their interns a lot of autonomy and encouragement to explore areas that interest them.

    Cons

    The pay was slightly lower than previous technical internships, but the environment made up for it in spades!

    Advice to Management

    Keep giving interns exposure to higher-level topics and plenty of room to experiment!


  2. Helpful (3)

    Good culture, good products, but management needs serious work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Success Manager
    Current Employee - Technical Success Manager

    I have been working at Bazaarvoice full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great place to work. Company culture is excellent and you truly work with some excellent individuals. The vacation policy simply can't be beat by any other company in town. Decent internal opportunities & prospect for growth. Company is getting a new office in an excellent location.

    Cons

    Poorly qualified managers in various organizations. The company promotes people based on time spent at the company instead of professional acumen or management experience. Serious discrepancies in pay scale across individual teams. Not unusual to see a $20,000 gap between people that don't accurately account for experience, talent, or skill.

    Advice to Management

    Hire the right people for the right job. Pay them well.


  3. 3.5 stars

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Bazaarvoice full-time

    Recommends
    Neutral Outlook
    Disapproves of CEO
    Recommends
    Neutral Outlook
    Disapproves of CEO

    Pros

    Product is necessary for any serious retailer

    Cons

    Remote offices feel removed from HQ

    Advice to Management

    Serious need for new products


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  5. Helpful (1)

    Great company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Bazaarvoice part-time

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Work from home, good compensation, flexibility, 401K

    Cons

    Repetitive, hard to concentrate for long periods, non paid vacations


  6. Good future

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Bazaarvoice full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Some may see the chaotic nature of the company, but this company is doing some very innovative stuff, but not everyone can see it.

    Cons

    Attrition, attrition, attrition.. Just can't keep losing talent. Manage employees, and use managers to take care of employees in stressful situation before they take matters in their own hands and leave.

    Advice to Management

    You have a great opportunity and a great talent pool, but you are not immune to mis-steps, and throwing it all away.


  7. Helpful (4)

    Great Culture with Some Growing Pains

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Success Manager in Austin, TX
    Current Employee - Technical Success Manager in Austin, TX

    I have been working at Bazaarvoice full-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Everyone is super friendly Flexible work schedule Great benefits Unlimited vacation Freedom to develop new projects Finally recovering from the DOJ settlement

    Cons

    Management turnover is high Disorganized expectations of employees No negotiation of pay unless you are changing departments Lack of career path options

    Advice to Management

    You've got to find a way to keep management staff in place and then coordinate them. Managers contradicting each other isn't uncommon and can be a nightmare when trying to help clients.


  8. Fun despite the turmoil

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Director in San Francisco, CA
    Former Employee - Sales Director in San Francisco, CA

    I worked at Bazaarvoice

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Great people, great clients, shopper marketing and the value of the BV network is an exciting story to tell

    Cons

    Despite the many great people there, many great people also left including dev and product marketing.

    Advice to Management

    Keep focusing on execution and sell high!


  9. Best Intentions

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Bazaarvoice full-time

    Approves of CEO
    Approves of CEO

    Pros

    Culture, Giving Back, Hiring Great People

    Cons

    Can't keep great people; lack of career path focus and recognizing stellar players. A lot of internal competition, politics.

    Advice to Management

    Good to hear you're hiring more down-to-earth execs!


  10. Helpful (2)

    Great innovative company to work for

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Implementation Engineer in Austin, TX
    Current Employee - Implementation Engineer in Austin, TX

    I have been working at Bazaarvoice

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Attracts good engineers and programmers. Benefits are above average. Overall lots of good people to work with.

    Cons

    Some people are often promoted to managerial positions due to their technical skills and expertise and not because they are good at leading others. Although this happens in every company, BV is not immune.


  11. Helpful (1)

    A very fast-changing, forward-thinking, client-focused company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in San Francisco, CA
    Current Employee - Software Engineer in San Francisco, CA

    I have been working at Bazaarvoice full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Flexible unlimited vacation policy. Work from home and flexible work hour. Great snack selection in San Francisco office. Plenty of good and serious ping pong players to be entertained. Core products are evolving rapidly so there's a lot of rooms for personal development and growth. Bosses are very good listeners and want to listen to employee feedbacks.

    Cons

    High churn for talented engineers the past year or years. Mostly all the lead roles I have known either wanted to leave, left already or decided to leave then come back. Obviously there's must be some cause to this pattern but I don't have an idea. There's no bonus & recognitions for engineers, especially the highest performing ones so maybe that's why they left for other companies. Some stock options would be nice but it's unheard of.

    Advice to Management

    Continue to let engineers take the lead. You are doing it, but need to do it more. %20 time projects are good but not many are taking it. There is no better mean of retaining good engineers than letting them own something they are passionate about and giving them the options to growth in the direction they want.



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