Bazaarvoice Reviews

Updated September 11, 2014
Updated September 11, 2014
163 Reviews
3.6
163 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Bazaarvoice CEO, President and Director Gene Austin
Gene Austin
43 Ratings

Review Highlights

Pros
  • Unlimited" vacation policy (however you realize why when you quit (in 18 reviews)

  • I find that you have to fight a little for a better work/life balance but overall it's pretty good (in 8 reviews)


Cons
  • The culture and the work life balance remains very good (in 10 reviews)

  • It is a company in constant change so if you can't handle that, then this company probably isn't for you (in 6 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 4 people found this helpful  

    Not what it once was

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Implementation Engineer  in  Austin, TX
    Current Employee - Implementation Engineer in Austin, TX

    I have been working at Bazaarvoice full-time for more than 3 years

    Pros

    - Wonderful colleagues
    - Great clients
    - Environment that fosters innovation
    - Leader in the marketplace

    Cons

    - Very high turnover
    - Perpetual reorgs
    - Unclear direction
    - Poor communication
    - Unmet sales and product quality expectations

    Advice to ManagementAdvice

    - Pick a direction or strategy and stick to it
    - Focus on retaining your current talent.

    Beer and lunches are nice, but what employees really crave are opportunities for growth and a perception that they are valued. Over the last year, perhaps due to the complete leadership and development turnover, Bazaarvoice has really lost it's joie de vivre.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 1 person found this helpful  

    Very fun, laid back, and welcoming work environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer Intern  in  Austin, TX
    Current Employee - Software Engineer Intern in Austin, TX

    I have been working at Bazaarvoice as an intern for less than a year

    Pros

    Very smart coworkers. One source stack. We open source as much as possible. Game room, beer, catered lunches, events all the time. Leadership is very open and has regular listening sessions with employees. All managers have open door policies. Top equipment for employees.

    Cons

    I have only been here for a couple of months, but I can't think of many negatives. I guess it is all about what you make of it. Our Austin location out in 360 is an issue for some employees, but not me.

    Advice to ManagementAdvice

    Keep up the good work!

    Recommends
    Positive Outlook
    Approves of CEO
  3. 1 person found this helpful  

    Past it's prime and overly political

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Bazaarvoice full-time for more than 3 years

    Pros

    Was once a really fun, innovative company with some sincerity about treating employees well and listening.

    Cons

    Management roles are handed out as 'rites of passage' to individual contributors who have no management skills
    Huge suck-up to GM culture in US Brand sales, nepotism is rife.
    New GM is bringing in people from his old company into hand-picked territories to make them look like heroes while others who have built the company from nothing are left unrewarded.
    Too many customers have been over-sold and under-delivered either in product capability or what to really expect in ROI
    Executive turnover has increased a lot, but not before they've tried to blame others in their line for their own failings

    Advice to ManagementAdvice

    Think about what once made the company great - it's people - and get rid of the toxic GM's who only care about their own short term ego and vision.
    Employee engagement is nose-diving, and yet you think brown-nosing is the answer??

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5. 2 people found this helpful  

    Gone downhill significantly in the last year

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Austin, TX
    Current Employee - Anonymous Employee in Austin, TX

    I have been working at Bazaarvoice full-time for more than a year

    Pros

    Vacation policy.
    Medical Benefits.
    Still some good quality, highly intellectual people working there.

    Cons

    Very difficult to get compensated for work performance, while higher-ups receive frequent raises and bonuses.
    Company appears to be flailing.
    Gotten rid of a lot of the benefits/perks that made Bazaarvoice a leading employer in Austin - they've cut back significantly on snacks, offer free lunch only available to the engineering team, and management lacks vision.

    Advice to ManagementAdvice

    Bazaarvoice isn't in the same market it was in three years ago - we're competing with other amazing companies in Austin that offer better salaries and benefits, and significantly higher-quality perks...and many of those companies are headquartered in a more convenient location (downtown).

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    Not what I expected

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Austin, TX
    Current Employee - Anonymous Employee in Austin, TX

    I have been working at Bazaarvoice full-time for more than a year

    Pros

    - Free Snacks
    - Great Benefits & Salary
    - Smart People
    - Great volunteer opportunities

    Cons

    Constant change
    Tight resources
    Unrealistic expectations
    There is a lot of opportunity to grow if management would choose a direction and stick with it.
    Poor communication & collaboration between teams. (The left hand often doesn't know what the right is doing.)

    Advice to ManagementAdvice

    Pick a direction and fund initiatives with the right resources and don't pull the plug before the project is complete.

    Recommends
    Positive Outlook
    Approves of CEO
  7. 1 person found this helpful  

    Great place - with a few issues

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Austin, TX
    Former Employee - Anonymous Employee in Austin, TX

    I worked at Bazaarvoice full-time for more than 5 years

    Pros

    Innovative culture
    Smart people
    Optimistic atomosphere
    It's a great place to work - depending on which team you're on. I feel like can still have a voice and influence change, despite the fact that in its rapid growth, it has lost that start-up feel.

    Cons

    Company direction unclear
    Most of the C-level leadership less than a year in place
    Transparency not as apparent as in the past

    Advice to ManagementAdvice

    Focus on one thing and do it right instead of focusing on 100 things and only doing them so so.

    Recommends
    Negative Outlook
    Disapproves of CEO
  8. 1 person found this helpful  

    Turning around

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Client Services  in  Austin, TX
    Current Employee - Client Services in Austin, TX

    I have been working at Bazaarvoice full-time for more than 3 years

    Pros

    Fast pace
    Great clients
    Exciting space
    Interesting technology
    Cool vision for the future

    Cons

    Constant change can be exhausting
    Unclear plan for how to achieve that vision
    Deliver on promises

    Advice to ManagementAdvice

    Continue changes, but communicate them better and think them through more

    Recommends
    Positive Outlook
    Approves of CEO
  9. 1 person found this helpful  

    Five people hired, Two people fired before one year was over

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  New York, NY
    Former Employee - Anonymous Employee in New York, NY

    I worked at Bazaarvoice full-time

    Pros

    The company tries hard to make the place fun to work.
    The benefits are OK.
    Everyone is generally nice

    Cons

    New York office opened with big hopes which evaporated in months.
    Consultants instead of employees.
    Five people hired, two people fired within one year.

    Advice to ManagementAdvice

    I occasionally heard people trying to lower costs by automating things, but most of the company still runs by mechanical turk. Take the time to solve technologically difficult problems.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 2 people found this helpful  

    Worst company I've ever worked for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Austin, TX
    Former Employee - Anonymous Employee in Austin, TX

    I worked at Bazaarvoice part-time for less than a year

    Pros

    Promise of improved operating procedures for performing task with department.
    Worked from home.

    Cons

    No standard operating procedures.
    No compassion if you have a family.
    Underutilized & still working out kinks at employees expense.
    Some management and supervisors are in position by default, not because they're qualified.

    Advice to ManagementAdvice

    Just because you can write code or mathematical algorithm doesn't mean you're qualified to lead a team. Pls read Management 101or the like.
    Let go of that ego and maybe see that your subordinates may have a great idea.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11.  

    Summer Internship that turned into part-time job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Bazaarvoice

    Pros

    The work atmosphere is very positive and upbeat. Also they are very flexible with schedules.

    Cons

    Not the most stimulating work but it's an internship and is about what I expected

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