Bed Bath & Beyond Reviews
Updated Feb 9, 2012 – Reviews are posted anonymously by employees.
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Company Rating Based on 229 ratings Employees say it's "OK" |
CEO Rating
Based on 118 ratings
CEO and Director |
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Pros
Willing to work with your schedule, if you wanted more or less hours they would help, some nice people, older people very nice.
Cons
Work later than retail hour til 11 and 12 at night, customers are spoiled and get mad when you don't tell them what they wanna here, customers return items after being used for years gross!! Boring if you aren't interested in home items.
Advice to Senior Management
Give better benefits packages,
Pros
I like the culture of the company. It was extremely flexible in terms of my schedule. Everyone was relatively laidback and relaxed.
Cons
I was bored standing on the floor most of the time. There was always that pesky coworker who'd been there for a decade and want to control you. But the managers were cool.
Advice to Senior Management
Stay attentive and close to your employees needs. Try no to be all over the place all the time. But good overall.
Pros
If you know how to take care of customers in every way, work at Bed Bath and Beyond. If not they will instill in you the culture that got BBB recognized for great customer service. Great team atmosphere and overall good place to work.
Cons
Management is not always on the same page, ie: not all focus on global approach, rather just there own departments/areas of the store. Moving up from within is sometimes diffucult, but doable. It is better to know someone in the store already to get in the door, but all up to you to do the rest. Pay rate is too low to get high quality applicants to start.
Advice to Senior Management
Try to be on the same page! Help all others out within the store vs. just your area. If you get someone that you think will be a future manager within the company, cultivate him/her and teach them everything you know so they don't fail when they get there.
Pros
flexibility with hours, great management, nice, clean store to work at.
Cons
pay is not that great, if you are full time
Advice to Senior Management
Everything is good management-wise.
Pros
Schedule is good - 1 weekend day off every weekend
5 day work week - they do not work you to death
Cons
Upper management has no clue of how to run the business
You run in circles never knowing if you do anything right
Advice to Senior Management
Too many conference calls with no results
Quit micro-managing the business
Pros
discount
coworkers thats it theres really nothing else good about this place. over worked. under paid. twenty people telling twenty directions to go in. ha. joke.
Cons
all of it sucks..management is poor and unprofessional. Boss sits in office all day and talks about personal plans...gives commands from desk. Its a joke and a waste of time.
Advice to Senior Management
Get a better chain of command. This store no one in charge and everyone trying to be in charge. Sucks.
Pros
the discount was awesome especially with the coupons!
Cons
not always flexible with the schedule... I had a fulltime job along with working her part-time.
Advice to Senior Management
Get a BETTER system for direct deposit...
Pros
Employee discount is 20% which is the same as having many coupons. They do, however, offer employee incentives every month of select items at 40% off retail.
Cons
Poor pay. The target clientele is a middle-aged pissed-off woman who is always complaining. Hours are constantly cut yet we are expected to accomplish the same amount of work.
Advice to Senior Management
Pay your employees more. Reward employees for making upsales (we are encouraged to do this howver there is no financial incentive to do so)
Pros
employee discounts, incentives etc. OK
Cons
late nights if the store does not look to standards for opening the next day. Customers who open items, leave them in different sections, etc.
Advice to Senior Management
Managers dating assistant managers and them trying to be the wiser. Please, as if no one will find out?
Pros
- Pay is above average
- Co-workers are friendly
Cons
- Can be transfered to any store at anytime, regardless of whether or not you want to go.
- Very long work hours
- Each SM,DM,RM has a different idea how to do things and all give you different direction.
- Payroll is constantly being cut, forcing you to do associates work.
- Employees personal life is secondary to the business
- Very little opportunity to advance
-Constantly trying to get you add on sell at register
- Crazy work hours (leaving at 1am and having to be back by 9am)
- Managers work about 55+ hours a week
- Very outdated systems
- For years no one got a a raise. Then started giving 1%(!?)
Advice to Senior Management
- If having happy employees was even half as important as happy customers it would be a much better place to work. Follow your own principles for efficiency



