Bed Bath & Beyond Reviews

Updated April 26, 2015
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2.8
1,048 Reviews
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Recommend to a friend
Approve of CEO
Bed Bath & Beyond CEO and Director Steve Temares
Steve Temares
422 Ratings

Pros
  • They train employees on product knowledge to help deliver better customer service (in 120 reviews)

  • You will learn a lot about products you never even considered owning or even knew about before (in 23 reviews)

Cons
  • If you were to mention work/life balance while interviewing - you would never be hired (in 28 reviews)

  • You must work long hours to really excel in your position (in 56 reviews)

More Pros and Cons

Employee Reviews

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  1. good company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate/Cashier in Chandler, AZ
    Current Employee - Sales Associate/Cashier in Chandler, AZ

    I have been working at Bed Bath & Beyond

    Recommends
    Recommends

    Pros

    They worked with my school schedule

    Cons

    They don't pay you very well.

  2. Management

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Bed Bath & Beyond

    Pros

    Good schedule to work with. Ease of scheduling time off. Pay raise first few yrs OK. Raises tougher last few years.

    Cons

    Retail hours. Always squeezing pt associates. Difficult to assist customers, train associates, and maintain standards of store.

  3. Customer Service Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Bed Bath & Beyond part-time

    Recommends
    Recommends

    Pros

    Good pay for retail - above minimum wage.

    Cons

    Same as most retail establishments - challenging, unpredictable schedule, once holidays were over, drastic drop in hours.

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. It was okay just okay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate/Cashier in Falls Church, VA
    Former Employee - Sales Associate/Cashier in Falls Church, VA

    I worked at Bed Bath & Beyond part-time (Less than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    The store itself was nice and big and very clean, it has an excellent coupon program for cutomers, management makes sure you fully understand your job duties and are very nice about offering help

    Cons

    Managers were pervy but that's obviously not the case everywhere, but they definitely let customers be mean to you and don't stand up for their employees at this company the customer is always right, even when they are wrong its even store policy to never say no.

    Advice to Management

    I think the only thing wrong is letting customers get away with being mean and hurtful. I feel like management should be allowed to step in and correct disrespectful people, its embarrassing and makes you not wanna come to work when you don't feel safe when customers belittle you.

  6. Bed Bath & Beyond Corporate Office

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate Buyer in Union, NJ
    Current Employee - Associate Buyer in Union, NJ

    I have been working at Bed Bath & Beyond full-time (More than 3 years)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Bed Bath & Beyond is a company with a strong foundation in customer service, extensive product offerings and a unique shopping experience. Category leaders in most of the home categories with assortments that provide the largest and richest selection of brands, price point and sizes, with focus upon specialty product. Stores offer a unique shopping experience that caters to the neighborhood. Stores can react to sales quickly and offer "local" product with de-centralized ordering process. And who doesn't have and love their coupons?

    Cons

    Cultural heritage is an ideal that is not fully supported and practiced. In a retail landscape demanding immediate satisfaction Bed Bath misses the mark. The aging of their retail stores is immediately apparent once you walk in. There is also an inability to quickly offer trends and fashion,
    once key for this specialty retailer. Communication of message and directive to sales associates and consumer is lackluster, further exploiting gaps in assortment and customer service. Company often finds itself torn between the de-centralized store focus of it's heritage and how to adapt to the new fast paced retail market.

    Advice to Management

    Offering consistency in the companies main directives. Bed Bath has found itself not up to par with competitors in many facets of the business and scrambling to catch up. Management does not effectively prioritize the main directives and often does not communicate amongst themselves, creating too many questions, interpretations and disorder at the lower levels.

  7. Helpful (10)

    Positive retail environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager
    Current Employee - Store Manager

    I have been working at Bed Bath & Beyond (More than 10 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Clear cut performance expectations. Quality product and customer service training plans. Pretty good work/life balance (much better than Kmart, Walmart, Target). Good opportunities to move forward. Education is not the tell all in this company, plenty of people without college degrees who are very successful. I started in receiving and now run a store.

    Cons

    Raises are tough acquire beyond a basic 2%, yet exec's in New Jersey continue to bring home their million dollar bonuses and stock incentives. Staffing in the stores has become very slim, do more with less.

    Advice to Management

    Remember the company associates are who make the business successful. Reward them at all levels in the store. Pay is not the most important factor in job happiness but it's in the top few reasons. Remember that "thank you" and "good job" goes a long way in making associates happy. It's time to review your benefits package as a company and bring in quality health insurance, short-term and long-term disability, paid maternity/paternity leave.

  8. Great people to work with.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Bed Bath & Beyond full-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great group of employees to work with. Developed my skills and work experience.

    Cons

    Constantly trying to do more with less payroll.

  9. associate

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Bed Bath & Beyond part-time

    Recommends
    Negative Outlook
    Recommends
    Negative Outlook

    Pros

    great people to work with and your never bored

    Cons

    management isnt to great and pay may not be worth it

    Advice to Management

    hire people that want to do their job

  10. Management

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Bed Bath & Beyond

    Pros

    Very busy and successful business. Offers non-stop training and learning of both products available in the store as well as career training. Teaches you a lot about customer service.

    Cons

    Very high expectations with limited time/payroll to assist in completing expectations.

    Advice to Management

    More employees in the store, means more people available to assist customers in the store, which means making more sales every day.

  11. Great environment to learn and obtain additional skills.

    • Comp & Benefits
    • Work/Life Balance
    Current Employee - Hardside Associate
    Current Employee - Hardside Associate

    I have been working at Bed Bath & Beyond part-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    I work with many great managers who are willing to teach me more than whats required to help further my goal of working in retail management after college.

    Cons

    Hours usually cap around 25 which can be frustrating, especially if you do enjoy working there and would like to be more involved.

    Advice to Management

    Keep up the great work!

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