Bed Bath & Beyond Reviews

Updated August 28, 2015
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2.9
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Recommend to a friend
Approve of CEO
Bed Bath & Beyond CEO and Director Steve Temares
Steve Temares
481 Ratings

Pros
  • Customer service is extremely important in this setting (in 120 reviews)

  • You will learn a lot about products you never even considered owning or even knew about before (in 23 reviews)

Cons
  • No consideration for work/life balance (in 28 reviews)

  • You must work long hours to really excel in your position (in 56 reviews)

More Pros and Cons

1,267 Employee Reviews

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  1. department manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Department Manager in Silver Spring, MD
    Former Employee - Department Manager in Silver Spring, MD
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Bed Bath & Beyond full-time (More than 5 years)

    Pros

    Great place to work, great pay. Great opportunity to mover up.

    Cons

    Extremely long hours. Not a lot of ti.e for home or family

    Advice to Management

    Get more help


  2. Regional Director HR

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The company is very stable.

    Cons

    The systems need to be upgraded

    Advice to Management

    None


  3. Helpful (1)

    Operations Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations Manager in Mason, OH
    Former Employee - Operations Manager in Mason, OH
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Bed Bath & Beyond (More than 10 years)

    Pros

    The pay was pretty reasonable for the position. They allow you to do what you have to do to satisfy the customer and are serious about trying to provide a good shopping experience.

    Cons

    Payroll is way to tight. They do not have enough employees in the store to get the expected work done and provide the level of customer service expected. The payroll hours decline every year while the amount of work to be done increases.

    Advice to Management

    You can't continue to cut hours and expect the same level of service. Managers are doing most of the grunt work and not given enough time to manage and develop associates.


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  5. Assistant manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Store Manager in Phoenix, AZ
    Current Employee - Assistant Store Manager in Phoenix, AZ
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    Competitive pay. Independence in running the business. Relatively good with working around personal life. The company runs on an open door policy.

    Cons

    Long hours. Unattainable expectations with the resources given. Schedules tend to be changed often. Very little room for advancement.

    Advice to Management

    Do the best you can to get in with the district staff and manager. In store accomplishments is not that important.


  6. Customer Service

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    Pros

    Worked around my school schedule. Learn how to multi task. Learn how to work well with other people. Pay is decent though.

    Cons

    A very large amount of micromanagement. After every shift they graded how you did for the day. Even if you were good there were barely any hours to work. You could not move up. Benefits only applied to managers in the store. Extremely hard to get a full time position.

    Advice to Management

    People are willing to become full time who are not allowed to become full time. Make sure all of your managers have the same rules. Stop favoritism.


  7. Learn A lot

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Approves of CEO

    Pros

    You will learn a lot.

    Cons

    A lot of turn over


  8. Buyer

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Buyer in Union, NJ
    Current Employee - Buyer in Union, NJ
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Bed Bath & Beyond part-time (More than 10 years)

    Pros

    Job security Location Mostly great people to work with

    Cons

    Advancement opportunities. Large company but small minded. Too many cooks in the kitchen.

    Advice to Management

    Train! Value your employees. Post jobs and allow employees to apply and interview Address issues with moral, long term employees are all miserable


  9. The Lotto

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Benefits, great pay. My staff is great.

    Cons

    Unrealistic expectations. Hiring within is tougher than hiring from outside. Discouraging to hourly associates looking for a career. Just like the lotto, I think if I keep playing, one day it may pay off. NOT!

    Advice to Management

    DM's and higher should have staff engaging visits. Maybe they'll see a pay off.


  10. Helpful (1)

    Operations Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations Manager
    Former Employee - Operations Manager
    Recommends
    Positive Outlook

    I worked at Bed Bath & Beyond full-time (More than 8 years)

    Pros

    Fair pay. Great customer service standards.

    Cons

    A lot of physical work. Very limited labor budget. They have high expectations with very limited resources.

    Advice to Management

    Increase payroll.


  11. Helpful (1)

    Only for College Students

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Associate
    Current Employee - Customer Service Associate
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Bed Bath & Beyond part-time (More than 3 years)

    Pros

    Extremely flexible scheduling. Perfect for students.

    Cons

    If you work at the customer service desk you are expected to do EVERYTHING which includes training new hires, answering phones, ringing up, returns, selling the "add-on" in addition to CLEANING the bathrooms and sweeping the entire store if you are scheduled to come in at 7am. For all that is expected of you, your pay does not and will not reflect that. Raises are given annually and are literally pennies. There are no incentives, no rewards for the hard work you do, only "good job" and "way to go". Also, the only fulltime positions are given to managers. It's just not somewhere you want to stay. Work there for about a year if you need to and move on.

    Advice to Management

    INCENTIVES! Customer service is literally the brain of the store. There should be incentives for those who excell at selling add-on or for those who who just excel at proving excellent customer service, which is what the store is based on.



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