Bed Bath & Beyond

  www.bedbathandbeyond.com
  www.bedbathandbeyond.com
Work in HR? Unlock Free Profile

Bed Bath & Beyond Reviews

Updated September 28, 2014
Updated September 28, 2014
812 Reviews
2.8
812 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Bed Bath & Beyond CEO and Director Steve Temares
Steve Temares
349 Ratings

Review Highlights

Pros
  • Great customer service policy which keeps great customer retention (in 113 reviews)

  • Pay is good compared to other retailers (in 25 reviews)


Cons
  • If you were to mention work/life balance while interviewing - you would never be hired (in 25 reviews)

  • You must work long hours to really excel in your position (in 50 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Horrible if any training and management always in the office.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Department Manager - Hard Lines  in  Memphis, TN
    Former Employee - Department Manager - Hard Lines in Memphis, TN

    I worked at Bed Bath & Beyond full-time for more than a year

    Pros

    Pay rate and benefits and customer

    Cons

    Lack of training and poor schedules and no store manager on the floor

    Advice to ManagementAdvice

    Train and care.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 2 people found this helpful  

    Assistant Manager; "there is always someone who can replace you"

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Bed Bath & Beyond

    Pros

    If you are entrepreneurial you have a lot to say what you order and in what quantities. Great way to build business if you know your location's clientele.

    Cons

    If you do not have a well organized store manager who is committed to team success in your store, you may as we'll be on an island. If store merchandising changes are not well planned and executed plan staying well beyond your scheduled hours without compensation.

    Advice to ManagementAdvice

    Demonstrate loyalty to your employees in stores. Not all store mangers are capable to supply those in their store with the tools they need to be successful.

  3. 2 people found this helpful  

    Frustrating

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate
    Former Employee - Sales Associate

    I worked at Bed Bath & Beyond part-time for more than a year

    Pros

    Flexibility. Not really any challenging work. I have to have twenty words, but that's all that's remotely positive about this place.

    Cons

    Just about everything else. Management is awful, nothing runs smoothly here. Pay is still minimum wage, they will also cut your hours for no reason at all. Full time isn't available unless the position is opened. Childish staff. Ridiculous amount of people apply and stay for a few weeks or just abandon the job after a few days so prepare to pick up their slack! The worst part is you never do your own job you do everyone else's as well. Too much is expected from you for the pay.

    Advice to ManagementAdvice

    Stop treating your associates like crap and learn to run a business, it's not high school. Associates won't stay unless something changes the turnover rate is extremely high. No one who needs money wants to deal with the bull.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  4. We want your feedback – Are these company reviews helpful to you?  Yes | No
  5. 1 person found this helpful  

    LIES

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Bed Bath & Beyond part-time

    Pros

    It's A Job .. Do it For The Check

    Cons

    Everything, Managment sucks, everyone has an attitude

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6. 1 person found this helpful  

    Started positive. Then quickly turned to crap

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Receiver  in  Knoxville, TN
    Former Employee - Receiver in Knoxville, TN

    I worked at Bed Bath & Beyond part-time for less than a year

    Pros

    They really are all about customer service. Morning huddles intended to be positive but sometimes became passive aggressive and hostile.

    Cons

    Training not effective. Some of the management team are weak.

    Advice to ManagementAdvice

    Talk to the employees. Get honest answers.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7. 3 people found this helpful  

    Unprofessional

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate  in  Brandon, FL
    Current Employee - Associate in Brandon, FL

    I have been working at Bed Bath & Beyond part-time for less than a year

    Pros

    Discount for employees is a nice perk

    Cons

    Over worked and underpaid. Management is poor. The left hand doesn't know what the right hand is doing. Communication is nonexistant, every day they want to try something new to fix a broken culture and environment. Advancement, forget about it. There are individuals that work there that have more experience than many managers, however, all they do is belittle and treat people like dirt and then they wonder WHY people leave. Call-offs they happen every day. I saw 12 people quit in a 3 month period, new people come in and then your hours drop, and the list goes on and on.......

    Advice to ManagementAdvice

    Unannounced visits by upper management. Don't believe what is "on paper" to show you how they are "quote" fixing issues that came up in the LAST ANNOUNCED visit. Everyone wants to be appreciate and recognized once in a while for what they do, not beaten down every day or management plays the pass the buck blame game cause NOBODY is held accountable for ANYTHING, and after all it is too much to ask heaven forbid for someone to admit they made a mistake. So sad

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. 1 person found this helpful  

    Horrible company, poor structure, not clearly defined goals, no vision...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Department Manager In Training
    Former Employee - Department Manager In Training

    I worked at Bed Bath & Beyond full-time for less than a year

    Pros

    You can wear jeans--that's about it

    Cons

    Everyone starts at Department Supervisor in Training level if you have previous management experience. There is a feeling of "slave labor" in that role, as those who are selected to move up quickly do very little, while those who are not among the chosen ones bust their tails.

    Advice to ManagementAdvice

    Champion out-of-the-box thinking and support ideas among your team. And try coming up with better methods for organizing the backroom!

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9. 2 people found this helpful  

    Total and utter chaos

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Bridal Consultant
    Current Employee - Bridal Consultant

    I have been working at Bed Bath & Beyond part-time for more than 3 years

    Pros

    The job itself is actually not bad, you get to spend time with bridal couples who are preparing to get married and are building their gift registries, as well as help college students prepare for life in the dorm room. Plus, helping people pick out gifts for other people is a very rewarding task.

    Cons

    Oh dear, where do I start? Leadership is limited to select assistant store managers, and is completely absent from ops manager on upwards. New employee training is non-existent. My location is run extremely poorly, entire money-making departments neglected in favor of less profitable departments. How can you understaff a bridal department all throughout bridal season, when in other departments associates are tripping over each other? A recent management change pushed my location over the edge into complete chaos, a store manager whose inventory ordering patterns make no sense (ordering anything except the merchandise we need), an ops manager who spends their time wandering around the store making strange noises and weird comments over the walkies in front of customers, and a pattern of promoting people with proven track records of avoiding work and failure to senior positions. This location is hemorrhaging associates at an alarming rate, and no one in senior management seems to be worried about going into back to school with less than half the staff we had at the same time last year. No one at this location has faith in their leadership all the way through to the district and regional management, and it shows. Safety and theft issues are met with a shrugging of the shoulders. I could go on and on.

    Advice to ManagementAdvice

    Come up with an actual plan of action to move the company forward, as opposed to maintaining a status quo, and communicate it to your associates. There are some very devoted people who work for this company, who would get on board with a concrete action plan, and are willing to go to bat for the company. It's up to corporate leadership to stop being secretive, and communicate with their ground troops. What is your plan for survival, when other big box retailers are going out of business? What is your plan to deal with the out-of-control shoplifting at ALL 1500+ locations throughout all concepts?

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 1 person found this helpful  

    Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager  in  Pendergrass, GA
    Current Employee - Manager in Pendergrass, GA

    I have been working at Bed Bath & Beyond full-time for more than a year

    Pros

    None, they have no benefits accept for direct deposit shows up on time. I wouldn't recommend anyone to work there.

    Cons

    They eCommerce fulfillment centers are operated like stores. No work life balance, work every holiday. Treat associates as if they where expendable. Work EVERY holiday except, 3. Then want people to work on Thanksgiving Day with no overtime. The place is a toilet.

    Advice to ManagementAdvice

    Listen to your associates or a union organizer will.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 1 person found this helpful  

    Only worth working for if part time

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Supervisor
    Current Employee - Supervisor

    I have been working at Bed Bath & Beyond full-time for more than 8 years

    Pros

    The coworkers are like family, flexible with scheduling, if part time very easy job, good amount of paid time off

    Cons

    Poor pay, not enough staff working for amount of customers coming in, not enough hours, corporate expects you to jump through hoops to get work done.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

Worked for Bed Bath & Beyond? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.