Bed Bath & Beyond

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Bed Bath & Beyond Reviews

Updated August 19, 2014
Updated August 19, 2014
778 Reviews

2.7
778 Reviews
Rating Trends

Recommend to a friend
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Bed Bath & Beyond CEO and Director Steve Temares
Steve Temares
338 Ratings

Review Highlights

Pros
  • Great customer service policy which keeps great customer retention (in 98 reviews)

  • Pay is good compared to other retailers (in 24 reviews)


Cons
  • If you were to mention work/life balance while interviewing - you would never be hired (in 24 reviews)

  • You must work long hours to really excel in your position (in 48 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 2 people found this helpful  

    Unprofessional

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate  in  Brandon, FL
    Current Employee - Associate in Brandon, FL

    Pros

    Discount for employees is a nice perk

    Cons

    Over worked and underpaid. Management is poor. The left hand doesn't know what the right hand is doing. Communication is nonexistant, every day they want to try something new to fix a broken culture and environment. Advancement, forget about it. There are individuals that work there that have more experience than many managers, however, all they do is belittle and treat people like dirt and then they wonder WHY people leave. Call-offs they happen every day. I saw 12 people quit in a 3 month period, new people come in and then your hours drop, and the list goes on and on.......

    Advice to ManagementAdvice

    Unannounced visits by upper management. Don't believe what is "on paper" to show you how they are "quote" fixing issues that came up in the LAST ANNOUNCED visit. Everyone wants to be appreciate and recognized once in a while for what they do, not beaten down every day or management plays the pass the buck blame game cause NOBODY is held accountable for ANYTHING, and after all it is too much to ask heaven forbid for someone to admit they made a mistake. So sad

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 1 person found this helpful  

    Horrible company, poor structure, not clearly defined goals, no vision...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Department Manager In Training
    Former Employee - Department Manager In Training

    Pros

    You can wear jeans--that's about it

    Cons

    Everyone starts at Department Supervisor in Training level if you have previous management experience. There is a feeling of "slave labor" in that role, as those who are selected to move up quickly do very little, while those who are not among the chosen ones bust their tails.

    Advice to ManagementAdvice

    Champion out-of-the-box thinking and support ideas among your team. And try coming up with better methods for organizing the backroom!

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    Total and utter chaos

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Bridal Consultant
    Current Employee - Bridal Consultant

    Pros

    The job itself is actually not bad, you get to spend time with bridal couples who are preparing to get married and are building their gift registries, as well as help college students prepare for life in the dorm room. Plus, helping people pick out gifts for other people is a very rewarding task.

    Cons

    Oh dear, where do I start? Leadership is limited to select assistant store managers, and is completely absent from ops manager on upwards. New employee training is non-existent. My location is run extremely poorly, entire money-making departments neglected in favor of less profitable departments. How can you understaff a bridal department all throughout bridal season, when in other departments associates are tripping over each other? A recent management change pushed my location over the edge into complete chaos, a store manager whose inventory ordering patterns make no sense (ordering anything except the merchandise we need), an ops manager who spends their time wandering around the store making strange noises and weird comments over the walkies in front of customers, and a pattern of promoting people with proven track records of avoiding work and failure to senior positions. This location is hemorrhaging associates at an alarming rate, and no one in senior management seems to be worried about going into back to school with less than half the staff we had at the same time last year. No one at this location has faith in their leadership all the way through to the district and regional management, and it shows. Safety and theft issues are met with a shrugging of the shoulders. I could go on and on.

    Advice to ManagementAdvice

    Come up with an actual plan of action to move the company forward, as opposed to maintaining a status quo, and communicate it to your associates. There are some very devoted people who work for this company, who would get on board with a concrete action plan, and are willing to go to bat for the company. It's up to corporate leadership to stop being secretive, and communicate with their ground troops. What is your plan for survival, when other big box retailers are going out of business? What is your plan to deal with the out-of-control shoplifting at ALL 1500+ locations throughout all concepts?

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager  in  Pendergrass, GA
    Current Employee - Manager in Pendergrass, GA

    Pros

    None, they have no benefits accept for direct deposit shows up on time. I wouldn't recommend anyone to work there.

    Cons

    They eCommerce fulfillment centers are operated like stores. No work life balance, work every holiday. Treat associates as if they where expendable. Work EVERY holiday except, 3. Then want people to work on Thanksgiving Day with no overtime. The place is a toilet.

    Advice to ManagementAdvice

    Listen to your associates or a union organizer will.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    Only worth working for if part time

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Supervisor
    Current Employee - Supervisor

    Pros

    The coworkers are like family, flexible with scheduling, if part time very easy job, good amount of paid time off

    Cons

    Poor pay, not enough staff working for amount of customers coming in, not enough hours, corporate expects you to jump through hoops to get work done.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7.  

    Hard work and no benefits for part-time employees.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  Southaven, MS
    Current Employee - Sales Associate in Southaven, MS

    Pros

    20% off on all items in the store. 20 cent annual raise for employees.

    Cons

    No benefits and no leadership training for part-time employees. As for work/ life balance an employee's shift ended at 10:00pm the very next morning a shift for that same employee started at 8:00am! No benefits for part-time employees means: no tuition reimbursement, no paid time off, no holidays off, no workers compensation, no maternity leave, no bereavement leave and no promotions

    Advice to ManagementAdvice

    Create benefits for part-time employees and leadership/ management training.

  8.  

    The home of erratic hours- don't depend on a steady income

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate  in  Philadelphia, PA
    Former Employee - Sales Associate in Philadelphia, PA

    Pros

    There's the 20% discount- the same one that customers get by saving those magic coupons. Opportunity to gain experience in every department.

    Cons

    Opportunities for promotion if you are willing to totally abandon life outside of work and "volunteer" to travel to other regional stores to help with staffing shortages and overnight setups. Scheduled hours mean nothing- managers on duty will regularly release you an hour early or try to keep you three hours over. As you near your anniversary mark, watch your scheduled hours get whittled away and the newest hires will get them instead. Even if you weren't hired as a cashier, expect to spend a lot of time ringing up front. And if you are a cashier, some stores will also expect you to clean the restrooms every night. Despite ladder "safety" training, unsafe ladder use is encouraged by the layout of the stockroom/ selling floor and by how the receivers/ stockers stack merchandise in both places.

    Advice to ManagementAdvice

    If you treat your people more like people rather than serfs or indentured servants, you might not have to worry so much about why you can't keep employees.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    Worst company to work for . Pay ok treat you like terrible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Department Manager  in  Davie, FL
    Former Employee - Department Manager in Davie, FL

    Pros

    Pay ok expectations and hours are absurd. I can't think of too many pros. Except for ok salary .

    Cons

    Don't care about their people . Bad work environment . Very negative. Always hiring high turnover.

    Advice to ManagementAdvice

    Treat your people well & be more a more positive place that people want to work for.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  10.  

    Terrible.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Bath Associate/Cashier  in  San Diego, CA
    Former Employee - Bath Associate/Cashier in San Diego, CA

    Pros

    The other employees are great and it's like a big family.

    Cons

    Supervisors are terrible. They're disrespectful and left me locked in the building BY MYSELF with a group of 15+ men while they were cleaning the floors.

    Advice to ManagementAdvice

    Respect your employees more and be more understanding of things like morning sickness.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11. 2 people found this helpful  

    Full time supervisor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Supervisor
    Current Employee - Supervisor

    Pros

    great for young kids just looking for a summer gig.

    Cons

    you are expected to reach sales goals with no expectation of any type of commission. And when they are met, they are raised with no gratitude or reward. After 7 years with the company it is getting much worse.

    Advice to ManagementAdvice

    reward those of us who truly make your company what it is.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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