Belair Direct

www.belairdirect.com
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Belair Direct Reviews

Updated January 31, 2015
Updated January 31, 2015
22 Reviews
2.6
22 Reviews
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Charles Brindamour
5 Ratings

Employee Reviews

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  1. 1 person found this helpful  

    You don't just fill a position, belairdirect is a long term career.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Coach In Telemarketing in Montreal, QC (Canada)
    Current Employee - Coach In Telemarketing in Montreal, QC (Canada)

    I have been working at Belair Direct full-time (more than 3 years)

    Pros

    organization that offers opportunities to grow and be successful

    Cons

    No flexible hours in my department

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    The worst company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales & Customer Service Advisor in Ottawa, ON (Canada)
    Current Employee - Sales & Customer Service Advisor in Ottawa, ON (Canada)

    I have been working at Belair Direct full-time (more than 3 years)

    Pros

    Good training program but that's pretty much it

    Cons

    Micromanagement ...agents trated like sheep ...incompetent underrwriting department - theu contradict each other on a daily basis ...sales managers are promoted based on how many assess they lick in the ottawa office ...

    Advice to ManagementAdvice

    Resign

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3.  

    Secrecy and manipulation make for a pretty shady work environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Consultant
    Current Employee - Consultant

    I have been working at Belair Direct full-time

    Pros

    Good location for Toronto office

    Cons

    Senior management is seriously disconnected from the rest of the workforce. Don't seem to be making any efforts to treat employees like humans and only promote from within crony or ethically ill 'inner groups'. Not good practice for a public company!

    Advice to ManagementAdvice

    Your lack of transparency and genuine respect for your workforce is seriously hurting morale. The low salaries and training 'sessions' make for a really uncomfortable workplace. You need to stop picking managers based on how good 'buddies' they are or for how complacent they are to manipulating the workforce. That's poor practice for a publicly traded company.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5. 1 person found this helpful  

    Pretty depressing place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Consultant in Toronto, ON (Canada)
    Current Employee - Senior Consultant in Toronto, ON (Canada)

    I have been working at Belair Direct full-time (more than 3 years)

    Pros

    Lots of employee gatherings, but that are a little cult like.

    Cons

    Team Leaders and Managers are like a bunch of brainwashed high school kids in an exclusive group. Only catch is, they are paid very well - while the rest of us early sub-industry wages. I don't mind so much that we're giving a lot of clients pretty bad deals, but when they do it to their own employees and lie to our faces, it's really insulting.

    Advice to ManagementAdvice

    Do you not see how unhappy everyone is in your office? Why don't you make changes that matter, such as a more inclusive management style, transparency and better wages? That, or hire a new HR dept.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 2 people found this helpful  

    Where you are a number and management treats you like one

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Underwriter in Toronto, ON (Canada)
    Current Employee - Underwriter in Toronto, ON (Canada)

    I have been working at Belair Direct full-time (more than 5 years)

    Pros

    Office location is good. Lots and lots of training and events trying to cover up the real issues in the company.

    Cons

    You are treated like a cog. You are location in the office is constantly monitored using a friendly 'chat' interface where your boss gets to watch you and see if you're at your desk. Even though you're full time, expect to stay late to make up time lost and work very long hours at a whim. Salaries are lower than industry averages and management has some serious ethical issues. Take everything that is said to you with a grain of salt and maintain a healthy dose of skepticism for your own sanity when all the 'company values' don't actually play out.

    Advice to ManagementAdvice

    HR practices need an overhaul and you're part of the problem. Moreover, don't pick TLs based on how much they love the company or how long they've been around for. Be more open with your employees and don't think you're fooling anyone with your campy communications.

    Doesn't Recommend
    Negative Outlook
  7. 1 person found this helpful  

    Gross management, unethical company, low salaries and lots of brainwashing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Contractor - Specialist in Toronto, ON (Canada)
    Current Contractor - Specialist in Toronto, ON (Canada)

    I have been working at Belair Direct as a contractor

    Pros

    Lots training sessions and nice company values always being promoted to make up for their actual behaviours

    Cons

    Really a depressing place to work. Senior management is rotten, so many unethical things happening. And they really don't pay us enough for the amount of fake enthusiasm we always have to be displaying despite being in such a soulless environment with false values.

    Advice to ManagementAdvice

    Well you're what's wrong with this company, so maybe you should quit. Then again, you're getting way too much money to lie to us constantly, why would you.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  8. 2 people found this helpful  

    Secrecy, abuse, sexism and deception of employees - salaries are below average

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Toronto, ON (Canada)
    Former Employee - Anonymous Employee in Toronto, ON (Canada)

    I worked at Belair Direct full-time

    Pros

    Pretty standard for a large corporation - training and the like. Lots of cheesy events meant to distract you from the bad deal you're getting.

    Cons

    Management was always back-channeling behind employees' backs. You never knew if you were on the chopping block and even if they company was doing well financially, they would still fire people. The salaries are below average and the company puts a lot of effort into 'forums' to brainwash you otherwise with distractions. The HQ is in Quebec, and the senior management there is not afraid to be very sexist. Place is full of 'fake' values. Company donates maybe 0.0005% to charities and brags about their corporate social responsibility all the time.

    Advice to ManagementAdvice

    Restructure your HR department. Fix the gender balance in the departments. Treat employees with respect and don't always try to manipulate them.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    High workload

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales and Customer Service Associate in Toronto, ON (Canada)
    Former Employee - Sales and Customer Service Associate in Toronto, ON (Canada)

    I worked at Belair Direct full-time (more than a year)

    Pros

    Good benefits, great social events, lots of food and candy!

    Cons

    The pay is less compared to same positions with other employers in the industry.
    Extremely sales driven, constant reviews and expected to put in writing how you contribute to the company's profitable growth. At the beginning and during training they tell you focus should be on customer service but once on the floor, you realize they make sales the priority, so its very deceiving.
    Poor work/life balance

    Advice to ManagementAdvice

    Improve on work/life balance and focus on keeping employees happy so they don't leave the company.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10. 2 people found this helpful  

    Great job if you enjoy doing work made for two people...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Claims Representative in Toronto, ON (Canada)
    Current Employee - Claims Representative in Toronto, ON (Canada)

    I have been working at Belair Direct full-time (more than 3 years)

    Pros

    great benefits; flex days; great colleagues

    Cons

    micro management; management expects too much; repetitive work to do one task; not enough staff on the floor to meet the demands of the job; no recognition for your hard work

    Advice to ManagementAdvice

    hire more people

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  11. 2 people found this helpful  

    Professional Team

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Belair Direct

    Pros

    Excellent team, great work environment, great benefits

    Cons

    medium pay rate but will improve with bonuses

    Recommends
    Positive Outlook

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