Belk Reviews

Pros

It is easy to request time off or change your schedule. The pay is decent. It enjoyed the store events tremendously.

Cons

You will not get promoted unless you are great at brown nosing. The management time constantly nag the associates about obtaining credit applications. Underperformers are treated badly and could possibly recieve a pay cut.

Advice to Senior Management

Be more people oriented.

Pros

Flexible work schedule and ability to be eligible for a pay increase two times per year. Overall senior management is friendly.

Cons

Corporate's new branding approach to re-invent the belk culture is somewhat behind. New policy's for customer care do not align with how employee's are viewed and valued. Poor communication from the top down.

Advice to Senior Management

Focus on employee's by creating a great work place and the "relentless customer care" will evolve naturally. Check into the truth about the execution of rock the dock. Employee's have quit, left work ill, no lights or air conditioning when these processes are taking place. Overall moral has gone down in the past two years.

Pros

Excellent staff and attentive managers.

Cons

You can be fired if you do not get enough people to open charge accounts every month, and you are required to keep pushing the credit card until the customer says 'No' at least 3 times...

Advice to Senior Management

Mandatory quotas for credit card applications makes for a somewhat 'pushy' staff that is not appreciated by the customers. I heard many complaints about 'overly aggressive' salespeople (who had to be that way to meet their quotas)

Pros

Reasonable staff and hours, decent management if not exceptional, work varied somewhat, enjoyed meeting public and helping people find what they wanted.

Cons

Retail work isn't always easy and this was true. Could have used some more help at times, but understand economic issues.

Pros

Company discount, vendor discounts, flexible

Cons

low salary, pay for performance

Pros

I loved the cosmetics that I dealt with and making extra from the sales. Also some of the make up perks.

Cons

Pay for performance. Credit card apps or else. Do anything for a sale even lie about you to get them. You are nothing to Belk, Schedules are insane

Advice to Senior Management

Get better training for mgnt. Teach them to give a crap

Pros

The only pro I found was that the salon itself was actually very nice.

Cons

The salon manager had no idea how to run a business. The store's policy was that it saw no need to advertise the salon. They want you to stay busy all the time, yet since they don't advertise that there is even a salon in Belk, being busy with clients is impossible. So the manager insists you clean constantly even everything is immaculate. The manager was under pressure to reach unattainable goals & made the stylist miserable when she failed. One day I was even made to walk through the mall with tacky fliers with coupons just so it would look like I was busy. Another day I was watching a haircut by another stylist & found the manager walking up & clapping at me(like I was a dog!) because another stylist was doing a cut &(shock!) hair fell on the floor-- the manager wanted me to sweep while the stylist was cutting. Ridiculous. I could go on forever, but I get ill just thinking about my experience there.

Advice to Senior Management

Show some support & respect to your stylists!

Pros

Can take time off when needed, Great Family Feel in certain departments. There is a lot of loyalty with long time employees.

Cons

Slower but strong store. Lots of down time when not in prime retail season. Also time to follow up with customers but you may not find a new customer everyday

Advice to Senior Management

this store needs a revamp on their management , both people and technique. Management is not supportive with backing up employees against customers. Also communication is low between management.

Pros

Friendly people, the best thing about belk is probably the customers. They are very friendly and are hometown people. Also the location its in almost every town.

Cons

-no commission
-greedy sales associate
-unprofessional managers
-no expression in work attire for males, but for females plenty
-at small stores you are required to do almost EVERYTHING

Advice to Senior Management

To dress like a manager and not a field laborer.
Lose some of the country accent and focus on being professional

Pros

Flexible with schedule, employee discounts.

Cons

My pay was cut several times due to business being slow and the closing of my store.