Bell Canada Reviews in Mississauga, ON

Updated July 29, 2014
Updated July 29, 2014
379 Reviews
3.3
379 Reviews
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Bell Canada President and CEO George Cope
George Cope
211 Ratings

Review Highlights

Pros
  • Great work/life balance and opportunities for career growth through training and mentoring programs (in 18 reviews)

  • Good environment, Somewhat relaxed atmosphere, interesting projects to work on, good benefits (in 29 reviews)


Cons
  • Work-life balance is a real challenge with Bell undergoing the growth they are experiencing (in 16 reviews)

  • They are more geared towards sales than customer service (in 9 reviews)

More Highlights

38 Employee Reviews Back to all reviews

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  1. 1 person found this helpful  

    Great parent company, challenged division

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Architect  in  Mississauga, ON (Canada)
    Current Employee - Senior Architect in Mississauga, ON (Canada)

    I have been working at Bell Canada full-time for more than a year

    Pros

    BCE has strong leadership, an excellent brand, and commendable stock results over the last 5 years. There are some good opportunities for lateral movement with incremental upwards mobility if you are looking for a role that best suits you. Compensation is fair for an organization of this type.

    Cons

    Bell Business Markets (BBM) is a challenged division, and it shows in the leadership shuffles and "culture of escalation". If you are in a CP3 position, be prepared for "yanking on the chain" on a regular basis. This culture can be stressful if you allow it to be. Work / Life balance can be a problem due to chronic under staffing.

    Advice to ManagementAdvice

    BBM needs an identity beyond the traditional telecom provider. Sales pushes to make the company all things to all customers with a cheque book, and this is not a recipe for success in the long term.

    Do a handful of things, but do them well!

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Great company, invests in developing talent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director of Marketing  in  Mississauga, ON (Canada)
    Former Employee - Director of Marketing in Mississauga, ON (Canada)

    I worked at Bell Canada full-time for more than 10 years

    Pros

    Spent many years at Bell Canada in the marketing organization, and had the privilege of working with some extraordinary people. Great opportunity for development with courses and new roles. Decent salaries, with great incentive programs including RSUs and achievement incentive programs. Great data is available to support decision-making.

    Cons

    Lots of organizational changes. The move to the Mississauga campus was challenging for some, as public transit from downtown Toronto takes a long time. The call-centres have been under a lot of pressure for some time as the result of reductions.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Career at Bell

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Applications Design Specialist  in  Mississauga, ON (Canada)
    Current Employee - Applications Design Specialist in Mississauga, ON (Canada)

    I have been working at Bell Canada full-time for more than 8 years

    Pros

    Challenging work that keep you interested

    Cons

    Large company, easy to get lost or not get noticed for the effort. No defined career pathing visible to employees unless you are very good at networking

    Advice to ManagementAdvice

    Need career mentors 2 levels above you to gi

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    The call centre is a friendly environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Client Service Representative  in  Mississauga, ON (Canada)
    Former Employee - Client Service Representative in Mississauga, ON (Canada)

    I worked at Bell Canada full-time for more than 3 years

    Pros

    Excellent pay rate, good hours, sales incentives, friendly coworkers, casual dress code

    Cons

    High-pressure sales, cannot be late one minute otherwise fired, so many quotas to meet

    Advice to ManagementAdvice

    Treat employees with respect, doing a good job overall

    Recommends
    Positive Outlook
    No opinion of CEO
  6.  

    Messy company, does not value full time employees.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager  in  Mississauga, ON (Canada)
    Former Employee - Manager in Mississauga, ON (Canada)

    I worked at Bell Canada full-time for more than 3 years

    Pros

    Some people have a sense of stability.
    Good benefits.
    Work and life balance.
    Nice people overall.

    Cons

    For the most part the company does not value full time (perm) employees.
    Contractors make huge money and are given the opportunity to evaluate the perm employees, which can ultimately have them terminated (fired), thus creating more work opportunity and enabling contractors to roll over their contracts. Conflict of interest? This does not exist in any other company of the same size.
    HR is non-existent. In my 3 years in the company I only met a HR person during my surprise termination meeting.
    Very messy systems and business processes.
    If there ever was a real and healthy competition in Canada's telecom arena, and not the current cartel, this company would go down ugly.

    Advice to ManagementAdvice

    none.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  7.  

    Respected Leadership, Good Career Opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Product Manager  in  Mississauga, ON (Canada)
    Former Employee - Product Manager in Mississauga, ON (Canada)

    I worked at Bell Canada full-time for more than 10 years

    Pros

    If you put in the work and showed some skill and effort, you could be rewarded with opportunities for special assignments and higher level training leading to career advancement

    Cons

    Its a bit of a cover your arse culture....the size and breadth make it difficult to have one kind of culture permeate the company.

    Advice to ManagementAdvice

    Take bigger marketing risks, do Social better and get out there. Help loosen up the red tape to allow bright minds to try and fail more often....

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    Positioned to win

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Specialist  in  Mississauga, ON (Canada)
    Former Employee - Sales Specialist in Mississauga, ON (Canada)

    I worked at Bell Canada full-time

    Pros

    Employees with 2 months and all the way upto 30 years - this is the real resource at Bell Canada (the network is good too).

    Cons

    Somedays you have to turn the Titanic around to get something done and other days - many more days - you have it all from the get go!

    Advice to ManagementAdvice

    Continue to embrace the multiple screen drive - it will carry the apps, the videos, the customer contact and it will never be irrelevent.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Good Pay, good people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Mississauga, ON (Canada)
    Former Employee - Anonymous Employee in Mississauga, ON (Canada)

    I worked at Bell Canada full-time for less than a year

    Pros

    I enjoyed the people that I worked with and the pay + benefits were reasonable

    Cons

    I felt like a cog in a very large corporate machine and there was a lack of accountability in management.

    Recommends
    Positive Outlook
    Disapproves of CEO
  10.  

    Satisfied but room for big improvement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IT Manager  in  Mississauga, ON (Canada)
    Current Employee - IT Manager in Mississauga, ON (Canada)

    I have been working at Bell Canada full-time for more than 8 years

    Pros

    Good ethical code and reputation.

    Cons

    Does not promote employee benefits. Never in TOP 100 Companies in Canada.

    Advice to ManagementAdvice

    Focus on employee resources that make or break a company!

    Recommends
    Neutral Outlook
    Approves of CEO
  11. 1 person found this helpful  

    Sales Consultant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Consultant  in  Mississauga, ON (Canada)
    Current Employee - Sales Consultant in Mississauga, ON (Canada)

    I have been working at Bell Canada part-time for more than a year

    Pros

    -Good compensation, Benefits, Employee stock options

    Cons

    -Stress
    -Hard to maintain a work/life balance

    Recommends
    Positive Outlook
    Approves of CEO

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