Bell Canada Reviews in Ottawa, ON Area
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Pros
The chance to work with professional and knowledgeable people in a workplace environment which fosters communication. Most times, the ability to get an answer from another team, group, or division is receptive and responsive in that most understand that we are all working for the same company. The technology and infrastructure that you get to work with and have an impact on makes the work more enjoyable and to be able to work towards a goal that (hopefully) realizes gives each team motivation to show up every day without turning it into a mindless grind.
Cons
The vastness of the company makes it difficult sometimes to introduce change in new technology, methodology, and to realize the transition of new products and services. Bureacracy, regulations, and fierce competition can cause frustrations sometimes, but they are the nature of the business.
Advice to Senior Management
Over the last few years, there has been too much bureacratic and political maneouvering at the higher echelons. A clear direction and providing necessary tools for research and development is necessary to move forward, not backwards.
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Client Service Manager in Ottawa, ON (Canada):
“Bell...wake up and smell the coffee”
Feb 19, 2009
1 found helpful
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Associate Director in Ottawa, ON (Canada):
“Change the culture fast!!”
Oct 7, 2008
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Call Centre Support in Ottawa, ON (Canada):
“Major changes must be made in the lower and middle management”
Sep 27, 2008
1 found helpful