Bell Canada Reviews

Pros

good atmosphere, nice people to talk with

Cons

low pay, competitive, long hours

Advice to Senior Management

more initiative for training

Pros

i had Great management, Great coworkers,wonderful people to go to for help and resources. benefits were great and life work balance was appropriate.

Cons

jobs being outsourced left right and center. regardless of union or not they are being sent overseas. no job security.

Advice to Senior Management

keep the jobs in canada!
hire within the company and work towards working together vs just cutting costs.
value is within our country, not BELL INDIA.

Pros

Exposure to New Telecommunication Technologies
Relaxed Environment (Work from Home using VPN)
Great co-workers
Lots of Restaurants in Toronto downtown underground

Cons

Sometimes it gets boring (redundant testing for all different DSL modems)
For co-op student employees, compensation is slightly below average

Advice to Senior Management

Bell Canada is pretty doing good. They mainly compete against Rogers Communications in the fields of Wireless, High Speed Internet, and TV Services. In some ways, they compete but also co-operate to make customers pay more.

Pros

good benefits and vacation days

Cons

to many issue to fix and pay is not great no job security and too much politic to get anything approved or done

Advice to Senior Management

they need to respect everyone one who is lower then them!

Pros

Benefits and coaching ,also experience telecomm

Cons

Lack structure , knowledge of situation reel life

Advice to Senior Management

Get agent feedbacks

Pros

Bell Canada provides very great work environment where friendly and great freedom. Also, she provide employee some chance to continue further education.

Cons

However, Bell Canada pays low cost and salary. Sometimes, I need to work overtime. Moreover, I often work at night for trouble shooting.

Advice to Senior Management

Please make money and give more money to employees. Moreover, please do not push the employee too much and understand employee's situation.

Pros

Career path opportunities with reduced risk to change.

Cons

Lack of respect for individuals.

Advice to Senior Management

Start forcing some accountability on the persons making decisions to terminate people working for them - there's no consequence for their teams not being able to do the extra work with their existing workloads and lack of knowledge. The trickle-down effect to other teams that have dependencies on them is completely ignored.

Pros

good benefits
lots of opportunity to move around if you perform well in your role
employee discounts
there are good leaders within the organization, but not all leaders are the same
Training courses

Cons

compensation varies dramatically from one person to another. in many cases, the manager makes less than their employees and there's no way to change that.
very difficult to remove individuals especially those who have not performed well. simply firing someone is not so simply anymore

Advice to Senior Management

there needs to be something done about compensation and removal of individuals who are not performing well. the process cannot take up to 2 years for something to happen as it seems be that way today.

Pros

flexiable work time, nice people

Cons

under paid, bad management style

Advice to Senior Management

need to stay more professionals, especially in corporate stores

Pros

great benefits for a part time job, flexible hours, uncapped salary,
industry leader, great technical, team, customer support

Cons

Hiring Freeze
No promotions from retail to advanced careers

Advice to Senior Management

Recognize your retail staff more, theres alot of hidden talent within these frontline staff.