Bell Canada Reviews

Updated August 19, 2014
Updated August 19, 2014
372 Reviews

3.3
372 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Bell Canada President and CEO George Cope
George Cope
208 Ratings

Review Highlights

Pros
  • Great work/life balance and opportunities for career growth through training and mentoring programs (in 18 reviews)

  • Good environment, Somewhat relaxed atmosphere, interesting projects to work on, good benefits (in 29 reviews)


Cons
  • Work-life balance is a real challenge with Bell undergoing the growth they are experiencing (in 16 reviews)

  • They are more geared towards sales than customer service (in 9 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    An objective review of Bell Canada

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Associate Director
    Former Employee - Associate Director

    I worked at Bell Canada

    Pros

    Strong brand and legacy in Canada
    Offers many opportunities to move around within the company
    Good cross-functional interaction to learn about the business

    Cons

    Bureaucracy
    Frequent movement in senior management
    Inefficient internal communication
    High turnover... hard to retain talent

    Advice to ManagementAdvice

    Senior management has very short tenure within the company, leading to the constant shifting of internal messaging and operating direction for the company.

    Approves of CEO
  2.  

    Lots of different opportunities but very political

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Bell Canada

    Pros

    being a large organization results in lots of new opportunities to move vertical.
    Great for starting off a career and getting a variety of different experiences.
    Some smaller teams are good and fun to work with.

    Cons

    The industry as a whole is stagnant and monopolistic--thus marketing is NOT top notch.
    large complex matrix organization -- so anything takes a lot of time to implement and get consensus.

    Neutral Outlook
    Approves of CEO
  3.  

    A very typical telecom company

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Bell Canada

    Pros

    I did consultanting work for them, didn't work directly for them. They are very fast paceded

    Cons

    Higher management is not as technical .

  4. We want your feedback – Are these company reviews helpful to you?  Yes | No
  5.  

    Customer service to please CRTC is really sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative  in  London, CA
    Current Employee - Customer Service Representative in London, CA

    I have been working at Bell Canada part-time for more than 3 years

    Pros

    Could take bus to work or walk

    Cons

    No one gets hired full time, hours drop to 8 hours a week at times... It's sales sales sales... They use sales metric tracking system that usually is being updated during the month , so you get false info on your stats , Union does nothing but misuse time allocated for fighting for employees for personal monkey business . They rip you off of commissions ... Hierarchy of Bell is similar to the nazis running concentration camps during ww2... Mostly outsourced to other places like stream for minimum wage... Then bell has the balls to ask Canadians to fight to keep Verizon out ...

    Advice to ManagementAdvice

    Bring back high paying jobs to london and any town you do business in or hello Verizon

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    sales consultant

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Bell Canada

    Pros

    salary is good comparing to other telecons

    Cons

    very slow to change technician is not working proply

  7.  

    ok...not great to work in the West

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Associate Director  in  Calgary, AB (Canada)
    Former Employee - Associate Director in Calgary, AB (Canada)

    I worked at Bell Canada full-time for more than 5 years

    Pros

    pay and benefits ok. Life balance reasonable.

    Cons

    constant cutbacks on capital and operating. Significant staff turnover

    Advice to ManagementAdvice

    come up with a plan to develop business in the west and stick with it

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8.  

    People

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Bell Canada

    Pros

    the people made it fun

    Cons

    The pay could have been better and it also lacked communication

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    Good experience

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Bell Canada

    Pros

    Probably the best among the big three

    Cons

    Doing more with less resources

  10.  

    Big company easy to get lost in the shuffle

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Bell Canada full-time for more than 10 years

    Pros

    Benefits
    Money for school
    Online learning portal

    Cons

    Nepotism
    A lot of bullying
    A lot of red tape be prepared to dance to the politics

    Advice to ManagementAdvice

    The culture needs to change
    If you preach mental health then the culture should demonstrate it

    Recommends
    Negative Outlook
    Approves of CEO
  11. 1 person found this helpful  

    Great parent company, challenged division

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Architect  in  Mississauga, ON (Canada)
    Current Employee - Senior Architect in Mississauga, ON (Canada)

    I have been working at Bell Canada full-time for more than a year

    Pros

    BCE has strong leadership, an excellent brand, and commendable stock results over the last 5 years. There are some good opportunities for lateral movement with incremental upwards mobility if you are looking for a role that best suits you. Compensation is fair for an organization of this type.

    Cons

    Bell Business Markets (BBM) is a challenged division, and it shows in the leadership shuffles and "culture of escalation". If you are in a CP3 position, be prepared for "yanking on the chain" on a regular basis. This culture can be stressful if you allow it to be. Work / Life balance can be a problem due to chronic under staffing.

    Advice to ManagementAdvice

    BBM needs an identity beyond the traditional telecom provider. Sales pushes to make the company all things to all customers with a cheque book, and this is not a recipe for success in the long term.

    Do a handful of things, but do them well!

    Recommends
    Neutral Outlook
    Approves of CEO

Worked for Bell Canada? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.