Bell Canada

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Bell Canada Reviews

Updated February 27, 2015
Updated February 27, 2015
439 Reviews
3.3
439 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Bell Canada President and CEO George Cope
George Cope
238 Ratings

Review Highlights

Pros
  • Great work/life balance and opportunities for career growth through training and mentoring programs (in 19 reviews)

  • Good environment, Somewhat relaxed atmosphere, interesting projects to work on, good benefits (in 30 reviews)


Cons
  • Work-life balance is a real challenge with Bell undergoing the growth they are experiencing (in 20 reviews)

  • large large company, hard to get to know executives (but that is expected) (in 10 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Current Company is leader in their field, in both in telecommunications and sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Level III Tech Support - Bell TV - CS Contact Center in Bell II, BC (Canada)
    Current Employee - Level III Tech Support - Bell TV - CS Contact Center in Bell II, BC (Canada)

    I have been working at Bell Canada

    Pros

    Great work/life balance and opportunities for career growth through training and mentoring programs, Good environment, Somewhat relaxed atmosphere, interesting projects to work on. Great benefits and competitive market salary. Good company if you want a long-term career and retirement benefits

    Cons

    Work-life balance is a real challenge with Bell undergoing the growth they are experiencing, Large large company, hard to get to know executives. Outsourcing off shore, Senior management are out of touch with reality Like any large corporation, be prepared to be unhappy about certain decisions. Major decisions at these companies take time and as a low level employee you are kept out of the loop until they make an announcement.

    Advice to ManagementAdvice

    Ideal Manager would be one who shares information willingly and freely with his associates,who motivates those around them to achieve their potential and who works through the company goals all times - wish that to managers company Keep low-level employees in the loop and gather feedback from your employees.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  2.  

    Administrative Assistant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Bell Canada full-time (more than 3 years)

    Pros

    Great Work/life balance. Casual atmosphere, good bonus plan.

    Cons

    Most people are hired at the top of the "benchmark" and don't get a raise for a very long time, if at all.
    Hard to move up in the company.

    Advice to ManagementAdvice

    Take an honest look at what the salaries are for AAs.

    Recommends
    Positive Outlook
  3.  

    Sales Consultant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Bell Canada part-time (more than a year)

    Pros

    Achievable targets and great people to work with.

    Cons

    Managers make or break your experience.

    Advice to ManagementAdvice

    Better training for managers.

    Recommends
    Positive Outlook
    No opinion of CEO
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  5.  

    The Jury is Out

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Bell Canada full-time

    Pros

    Pay is ok
    Benefits are ok
    Annual performance bonus is ok
    Pension/share purchase is ok
    Vacation is ok
    Training is marginally ok
    Remote work is the best

    Cons

    -Customer service or retention is non-existent
    -Too many side businesses in Bell - e.g. professional services. Bell is clearly focused on mobility and media. Shed the side businesses to strengthen the core business.
    -Lack of direction at the management level. George Cope's vision is solid. It's the translation that is lost as the vision trickles down to the lower levels.
    -Layoffs are a constant which is normal for a big business. However, as others have said in their reviews, it's the layoffs with no thought to the consequence. It's like hey we own an ice cream store. Let's lay off all the people who scoop ice cream. The next day...oh we don't have any customers buying ice cream. I guess we shouldn't have laid off all the people who scoop it. The mentality is that remedial.
    -The work life balance is meh depending on the department you are in
    -Standard ways of conducting business are non existent. It's Shaw multiplied by 5x the employee base.
    -Common sense is not common practice.
    -Promotions or movement of any kind appear to be based on a buddy system and you have to be a long serving buddy.
    -There are many longish serving employees who have done nothing in their jobs but will never be sacked...because they have a buddy.
    -Tools to do a proper job are lacking (goes back to standards)

    Advice to ManagementAdvice

    Advice to George Cope: buy Shaw for it's infrastructure to increase Bell's footprint.

    No advice for other managers. They don't care therefore neither do I.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  6.  

    Good xep

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Intern - Summer Intern in Plato, MO
    Current Intern - Summer Intern in Plato, MO

    I have been working at Bell Canada as an intern (less than a year)

    Pros

    bad managaement but a very good staff

    Cons

    place to learn and doply your skills

    Advice to ManagementAdvice

    effort is required

    Recommends
    Negative Outlook
  7.  

    tech contract

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Bell Canada

    Pros

    learn new tech and make friend

    Cons

    not full time employee, only contract

    Advice to ManagementAdvice

    hire more people not just contract

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    Generally a good company overall

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Sales Consultant in Montreal, QC (Canada)
    Former Employee - Senior Sales Consultant in Montreal, QC (Canada)

    I worked at Bell Canada

    Pros

    Good competent people/piers focused on helping the customer.

    Cons

    BBM division (Bell Business Market) Middle/Upper management spend too much time on internal sales administration, too little time with the customer and too little time on creating real value for the customer.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Good company but limited career growth opportunities in the West

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Vancouver, BC (Canada)
    Former Employee - Anonymous Employee in Vancouver, BC (Canada)

    I worked at Bell Canada full-time (more than 8 years)

    Pros

    Great people, work life balance is good, well structured corporate culture

    Cons

    No career advancement opportunities

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Great employer.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Bell Canada full-time (more than 5 years)

    Pros

    Lots of opportunity for career mobility between business units, especially if you are in a HQ city.

    Cons

    Not high growth. Can be a grind.

    Recommends
    Neutral Outlook
  11.  

    Be Prepared to Work Hard and Odd Shifts

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Bell Canada

    Pros

    Great benefits and competitive market salary. Good company if you want a long-term career and retirement benefits. You can get in with just a high school diploma but be prepared to go back to school to get a degree if you want to move up.

    Started as a customer service rep with odd shifts(weekends, evenings, etc). The call centre is very high volume and busy all the time so your shifts go by quickly.

    They offered me a very flexible schedule when I decided to go back to school and finish my Bachelor's degree. Applied for was offered a better position once I completed my degree.

    If you have a good manager, you will be recognized for your hard work. However, some colleagues in other departments have the opposite experience with their managers.

    Cons

    Like any large corporation, be prepared to be unhappy about certain decisions. Major decisions at these companies take time and as a low level employee you are kept out of the loop until they make an announcement.

    Some departments operate on a 'promote your buddies' system. This is why you'll see a lot of people from the same nationality working in management for certain departments. If you're not willing to suck up and talk cars, money and sports, then you will have more difficulty being recognized. Sad but true in most companies.

    Advice to ManagementAdvice

    Keep low-level employees in the loop and gather feedback from your employees.

    Recommends
    Positive Outlook
    Approves of CEO

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