Bell Mobility Reviews in Mississauga, ON (Canada)

Pros

Money is not bad for this kind of work

Cons

I must work the weekends

Pros

The company will provide opportunities for vertical and horizontal movement whenever an employee has successfully demonstrated his or her capabilities in relation to career objectives.

Cons

Cross departmental communication and collaboration is poor leading to many mismanaged projects, the inability to meet critical timelines and constant re-work.

Advice to Senior Management

Management needs to be made aware of the fact that the company has too many departments within the business unit and should streamline operations by identifying areas of redundancy, which are present.

Pros

The company is aggressively looking to regain lost market space and competing with the new players. So you'd be in the middle of a very fast paced, high stress environment. In the trenches. Positive for somebody looking to learn the business.

Cons

It's all about meeting targets. Employees are just pawns. No respect or care for the individuals. Internal politics and back-stabbing is the norm. Executives are more concerned with their fat bonuses than anything else. Don't expect to find a positive working environment.

Advice to Senior Management

Take some people management courses.

Pros

Fast paced, diverse, reasonably good products and services.

Cons

No work/life balance, no loyalty to their people, employees are treated like disposable resources.

Advice to Senior Management

Return to honouring individual performance not just share price and promoting leadership attributes over nepotism.

Pros

Good, working environment with support from senior management and consistent feedback.
Flexible environment that highly supports work-life balance.

Cons

Things take a while to get done, especially when a project or task requires multiple business groups.

Advice to Senior Management

Continue efforts to align all of the different business groups.

Pros

there are lots of really experienced people working there, and willing to share their knowledge with you when they have time. Also people are friendly and weekly meeting really helpful for people in your team knowing what you are doing.

Cons

Always needed to work over time, people is competing with each other in terms of hard working. Underpay, and benefit not so great.

Advice to Senior Management

take advices from public and show appreciation when great work is done. Not so good for paying little money with huge expectation.

Pros

If you work in the Mississauga campus then you don't need to pay for parking.

Cons

Management Salaries are lower than competitors and there are no salary increases without a promotion.
The companies drive to satisfy the financial analysts comes at the cost of employees bonuses and salaries.
Employees are told to exceed objectives for several years to earn a promotion. Common approach is to determine the desire of the employee and use that to motivate the employee with promises that are never fulfilled.
Due to the wide abuse of favouritism the company is managed by inexperienced teams, which leads to conflicts and chaotic project management. This causes a low degree of integrity among working teams and leaders as they are motivated to meet their objectives.
Friendship is the best way to be promoted at Bell Mobility.
Graduate degrees are not recognized as a consideration for management advancement.
Dislike the way the company treats clients whether they are new or existing and many employees complain about this but the companies leaders are only focused on cost cutting and stock dividends.

Advice to Senior Management

Bell Mobility needs a Human Resources group that has authority. There are so many abuses by managers and executives that the talented employees have all resigned. Bell Mobility is ripe to be sued by an employee.

Pros

some emloyees are great which make the day go by

Cons

stressful no fruit to your work

Advice to Senior Management

applications need to be simplyfied more recognition for employees and a faster pace for employees who feel they want a carreer out of bell to move ahead, and have no favouritism

Pros

-great experience > if you show a "can do" attitude there are tons of projects you can stick your hand into
-not a bureacratic environment
-you can hone your skills at Bell and get a higher paying job elsewhere with the wealth of experience that you have gained (you can't put a price on that)

Cons

-avereage pay but you can probably make more at other telecoms
-promotional opportunities are dependent on who your manager is as per any job

Advice to Senior Management

-need to focus on winning customers back to Bell Mobility and making it the #1 wireless carrier again
-need to stop the brain drain over to Rogers by perhaps paying more - and when employees do attempt to switch incenting them to stay with Bell

Pros

Once you go through the hiring process (Online profile/questionaire, Lengthy phone interview and then hour long in person interview) there is 6 weeks of full time training, which is laid back and sometimes even fun considering you're getting paid $14 to just listen and complete simple learning exercises and play games. You get company paid benifits that you can streamline to your needs, and paid vacation. Once you're done training you get a FREE cell phone/PDA/Blackberry and FREE mobile service, (unlimited)... There's ususally an incentive program going on for cash bonuses and trips and prizes and stuff but of course it's all based on your sales numbers. You get 35% off Bell services and other discounts, nice building/environment, you can wear jeans everyday if you want to and as lame as this sounds the free coffee/tea/hot chocolate is alright for when you don't wanna walk downto the in-house Tim Hortins.

Cons

It's a huge company so you can feel lost and unknown... You hear the horror stories but people who usually cry and moan about there jobs all the time aren't happy anywhere... I mean c'mon. It's a CALL CENTRE. People (including myself) don't grow up wanting to work in call centres, but considering alternatives (such as retail etc.) it could be a lot worse. There is lots of competition with people who want to climb the ladder and if you want to move you have to prove yourself and want it. Of course there is always your typical "call centre politics" and garbage that go hand-in-hand with any job where a large number of people with different ethnic backgrounds/race, education, economic status and personality are thrown together.

Advice to Senior Management

M'eh!