Bell Mobility

  www.bellmobility.ca
  www.bellmobility.ca

Bell Mobility Reviews

Updated December 12, 2014
Updated December 12, 2014
112 Reviews
3.2
112 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Bell Mobility President & CEO George Cope
George Cope
37 Ratings

Review Highlights

Pros
  • Very supportive community there to help with work-life balance in a major way (in 9 reviews)

  • The free cell phone service some what made up for the not so great pay (in 8 reviews)


Cons
  • hard to have a work life balance at times (in 5 reviews)

  • call centre was shut down - in order to "expand operations out to the west" (in 4 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great Work Environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Bell Mobility

    Pros

    Great lace to work. if you want to learn both management and the team were willing to give assistance. Very good for professional development.

    Cons

    Too many layers of management.

    Recommends
    Positive Outlook
    Disapproves of CEO
  2.  

    Great Technology, greater potential to improve.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Operations in Mississauga, ON (Canada)
    Former Employee - Operations in Mississauga, ON (Canada)

    I worked at Bell Mobility full-time (more than 3 years)

    Pros

    Salary above industry medium. Overtime are given autonomously, especially on Q / year end.

    Cons

    The company's yearly surveys are self serving - Directors needing to look good to their VPs. They highlight and blackink the true feedbacks, then redistributes to a propagandas chant.

    Negative attitudes are rampant, especially among the veterans (15, 20, 25 year alumnus). Their colleagues and managers are aware. Complaining is ill-advised - they'll mark it negatively on your record.

    Advice to ManagementAdvice

    Prioritize who you truly represent - your boss or your subordinates.

    Power 'word' clichés are transparent. Modern intelligent, highly educated people are far too polite to contradict, but once you leave the meeting, your reputation and intentions are disgusted unfavourably.

    Recommends
    Positive Outlook
    Disapproves of CEO
  3.  

    Getting worse each year

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Representative in Brossard, QC (Canada)
    Current Employee - Sales Representative in Brossard, QC (Canada)

    I have been working at Bell Mobility

    Pros

    Good pay if you work hard with good benefits(Whats left of them)

    Cons

    Bad management, cut-backs in every way... less and less benefits every year

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Connects Wireless Franchise only. Owner is clearly lost. Complete disregard for staff.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager in Kelowna, BC (Canada)
    Former Employee - Manager in Kelowna, BC (Canada)

    I worked at Bell Mobility full-time (more than 3 years)

    Pros

    Bell Mobility is a stable organization with many options to grow and advance.

    Cons

    Connects Wireless Franchise only.

    Constant turnover with untrained staff. Complete disregard and disrespect for current employees and long term staff. Minimal pay and no chance for a real raise. The only people making money in this organization is the owner and his friends.

    Advice to ManagementAdvice

    Connects Wireless Franchise only.

    Let go of some power to your staff.
    Respect your staff.
    Pay your staff.
    Listen to your staff.

    Doesn't Recommend
    Negative Outlook
  6.  

    Good Company, too much politics, directors lack vision, diversity and original thought.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Specialist in Mississauga, ON (Canada)
    Former Employee - Specialist in Mississauga, ON (Canada)

    I worked at Bell Mobility full-time (more than 8 years)

    Pros

    Most of the people are good people. 35% discount on all of their services. The CEO and leadership team are pretty on the ball, and paying attention to the world changing around them. They present themselves as more human than the VP's and Directors that act like Gods.

    Cons

    The people that suck up get promoted without proving their worth. "We've always do it this way" seems to be the silent mantra. They want to hire grads off the street and make them management in a year or so. Bell is slow to adapt at the department/director level.

    Advice to ManagementAdvice

    Listen to your staff, take chances. Compensate your employees at market value. Being Caucasian shouldn't be a pre-requisite to becoming senior management. HR should actually try to do something when employees reach out to them about unfair treatment, unethical hiring practices etc. instead of just diffusing and hoping that issues solve themselves.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  7.  

    Project Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Analyst
    Current Employee - Analyst

    I have been working at Bell Mobility full-time (less than an year)

    Pros

    Great benefits and opportunities to grow

    Cons

    none as now that i can say

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    The biggest issues are not about Bell per say... but about management... and politics!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Support in Montreal, QC (Canada)
    Current Employee - Support in Montreal, QC (Canada)

    I have been working at Bell Mobility full-time (more than 10 years)

    Pros

    Depending on your department/manager, Bell can be a good place to work at. Good work life balance. Employee discount plan. Some parts of the benefits plan are nice.

    Cons

    Politics and hidden agendas. Management, in general, doesn't actually care about employees. Raises are practically non existent. Medical and dental plans are poor. General attitude of people is lousy (unfriendly). No clear vision from top down. Little to no support in general. Mostly an individualistic mindset.

    Advice to ManagementAdvice

    Get to know your employees... not only the sales people. Learn how to become people leaders. Motivate, support and teach. Be genuinely friendly.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  9.  

    They have high turnover of employees. People make bets on who will last more then a month.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Inside Sales for Mobile Small Biz in Mississauga, ON (Canada)
    Former Employee - Inside Sales for Mobile Small Biz in Mississauga, ON (Canada)

    I worked at Bell Mobility full-time (more than an year)

    Pros

    Average benefits. Nice office and cafeteria.

    Cons

    They don't really want you to share your ideas. Management doesn't care. They don't know what they are doing. My supervisor didn't even know the system and she has been with them for over 7 years. 1/2hr lunch. Expected to work long ours.

    Advice to ManagementAdvice

    Open your eyes. You are spending money on training you should really listen to your employees. Perhaps it's the supervisor and not the employee failing.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    Was a great fun place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Consultant in Winnipeg, MB (Canada)
    Former Employee - Sales Consultant in Winnipeg, MB (Canada)

    I worked at Bell Mobility part-time (less than an year)

    Pros

    Great environment, management was trying and helping you do better.

    Cons

    Minimal hours in slow time

    Advice to ManagementAdvice

    Keep up the good work

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Heavy work load, good bonus potential

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Bell Mobility

    Pros

    - Base salary & bonus structure is descent.
    - Flexible hours.
    - Self directed and you have a lot of control over work/life balance.
    - valuable training offered.
    - 3 weeks vacation/benefits

    Cons

    - On Boarding is tough. Little direction with maximum productivity is expected.
    - Politics
    - Work load can be quite aggressive depending on area.
    - Processes are convoluted.
    - High turn over rate.

    Advice to ManagementAdvice

    More support is needed for new employees and a more structured New Hire Training package would avoid unnecessary frustrations and possibly reduce turn over rate. Procedures aren't consistent and need to be better organized.

Bell Mobility Photos

Work at Bell Mobility? Share Your Experiences

Bell Mobility

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.