Benefit Express

  www.benefitexpress.info
  www.benefitexpress.info

Benefit Express Reviews

Updated September 9, 2014
Updated September 9, 2014
9 Reviews
2.1
9 Reviews
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Maria Bradley
1 Rating

Employee Reviews

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  1.  

    Great company, great people, IF,,,

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Schaumburg, IL
    Former Employee - Anonymous Employee in Schaumburg, IL

    I worked at Benefit Express full-time (less than an year)

    Pros

    Fantastic people. Good compensation, good benefits. Nice and usually fun environment. They do a good job of making employees feel appreciated.

    Cons

    Since the company founder is the CEO, there is somewhat authoritarian, sort of a "my way or the highway" style of leadership. Differing views or independent thinking is not exactly welcome.

    Advice to ManagementAdvice

    Listen. There are some good people with good ideas there.

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    Quite Simply, the worst company I ever worked for

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Benefit Express full-time (less than an year)

    Pros

    Good benefits package, decent hours

    Cons

    It was the worst place I ever worked. I was there for 6 weeks, received zero feedback on how I was doing. It reminds me a lot of grammar school. Upper management plays favorites with people and they are fast tracked, if they do not like you, then you are sent packing.

    Advice to ManagementAdvice

    Bring in some people that are not family. There are people there who have no business working in that company.

    Doesn't Recommend
  3.  

    Overworked, underpaid

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Benefit Express

    Pros

    Very flexible with schedule. Very comfortable setting to work in.

    Cons

    No training. Throw you right into your position without the proper tools.

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  5. 1 person found this helpful  

    All in the Family

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Benefit Express full-time (more than an year)

    Pros

    Management is quick to take credit for clients or projects that go well, and quick to point fingers when they don't go well. They do a great job of embarrassing you and degrading you in front of your peers. True success comes from mentoring and coaching, not ignoring and pointing fingers.

    Cons

    'Family' members receive salary and benefits eventhough they don't work, but rather show up once or twice a week. This leads to resentment by other employees who work 50-60 hours each week.

    Advice to ManagementAdvice

    Be a trusted partner

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 1 person found this helpful  

    By far the worst company I have ever worked for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Arlington Heights, Cook, IL
    Current Employee - Anonymous Employee in Arlington Heights, Cook, IL

    I have been working at Benefit Express

    Pros

    The only reason to work here is if you have no other possible options. Even then I would advise people to steer clear of this company.

    Cons

    Senior management expects you to work free overtime during high volume months and then during slow periods are unwilling to allow you to leave early. I know emplyee's who in November have been told they can't use vacation time before the end of the year that they will lose. Raises are next to impossible to achieve and when you are lucky enough to get one it is a slap in the face.Over the last several months over half of the experienced staff has left due to horrific wages and rude senior management. This company also reaks of nepotism.

    Advice to ManagementAdvice

    Remember that just because people leave doesn't mean employees and former employee's stop talking to each other. All the things you put your former employee's through everyone who currently works for you finds out about. This is part of the reason for all the departures there.

    Doesn't Recommend
  7.  

    Positive experience...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Arlington Heights, Cook, IL
    Current Employee - Anonymous Employee in Arlington Heights, Cook, IL

    I have been working at Benefit Express

    Pros

    Part of a team, if you are good you get promoted and rewarded. They let you be a problem solver and take your ideas at heart and try to implement when feasible. No one is perfect but management has their heart in it. I even know of some employees who have received help financially (outside of salary) and did not even ask for it. I feel part of a team and needed.

    Cons

    The company is small so if you don't produce, call in sick alot or mis deadlines ( as some people do) management will notice it. Not a place you can hide.

    Advice to ManagementAdvice

    Thank you.

    Recommends
  8. 3 people found this helpful  

    Stay Far away, if you are offered a job ----- Don't take it.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Arlington Heights, Cook, IL
    Current Employee - Anonymous Employee in Arlington Heights, Cook, IL

    I have been working at Benefit Express

    Pros

    Most Co-workers are very nice and offer you help, Free lunch on Fridays....

    Cons

    Lack of Training, Upper management likes to stab employees in the back, Salary Exempt employees have to take time off in 4 hr blocks and if you have none they deduct time from paycheck, Stop the harassment!

    Advice to ManagementAdvice

    Look at employee needs and the free lunches do not do it

    Doesn't Recommend
  9.  

    A learning opportunity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Benefit Express full-time

    Pros

    In light of the low company morale the majority of employees were down to earth, hardworking, and fun to be around. Benefit Express can be a good place to learn, but many employees are taking what they learn to competitors.

    Cons

    Uncompetitive salaries as evidenced by the high turnover rate.  Management takes a reactive approach towards retaining employees as opposed to being proactive.  Salaried employees are expected to work long hours and weekends during the busy season with little flexibility during slower seasons.  This year employees have gone without many perks including lunch on Fridays, recognition from management, bonuses, and raises. 

    Advice to ManagementAdvice

    Don't put family members on the payroll if they're not working in the company or can't make a real contribution to the business. Upper management needs to assess the current state of the company, take accountability, and start taking action to improve. Create an environment where employees feel valued, well compensated, challenged to grow, and WANT to stay.

    Doesn't Recommend
    Negative Outlook
  10. 2 people found this helpful  

    This place is a joke......Seriously

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Benefit Express full-time (more than 3 years)

    Pros

    Its a paycheck and free lunch on Fridays (twice a week during Enrollment season)

    Cons

    Senior Management is completely clueless, their software is horrendous and always causing errors. If a client should happen to have an issue, you are the one to blame even knowing it was due to inadequacies in the system. Select few get special treatment due to being in the "inner circle" while the rest work years with no raises and an already low salary. Exempt employees are treated as they are non exempt having to make up time off, yet not get paid overtime. Is that even legal?

    Advice to ManagementAdvice

    The CEO needs to get more hands on with the company those currently in place are letting the business slip between their fingers. This should be evident by the mass exodus of employees as well as clients.

    Doesn't Recommend
    Negative Outlook

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