Benefitfocus Reviews

Updated July 4, 2015
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3.7
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Recommend to a friend
Approve of CEO
Benefitfocus President, Founder & CEO Shawn A. Jenkins
Shawn A. Jenkins
154 Ratings

Pros
  • Hard work but very satisfying - great people to work with - lots of opportunity as the company is growing quickly (in 9 reviews)

  • Benefitfocus is an outstanding company with great management and a lot of room for growth (in 5 reviews)

Cons
  • Expect to work long hours for little pay (in 17 reviews)

  • Work-Life Balance doesn't exist (in 7 reviews)

More Pros and Cons

202 Employee Reviews

Sort: Popular Rating Date
  1. Wonderful Company to Work For

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Benefitfocus

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Enthusiastic CEO, great perks, free food often, casual work environment, fun work environment, frequent work socials, opportunities to advance, educational opportunities, tuition assistance, many dog lovers, work from home priviledges

    Cons

    Cannot think of any cons


  2. Data Analyst

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Data Analyst in Charleston, SC
    Current Employee - Data Analyst in Charleston, SC

    I have been working at Benefitfocus full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great work environment with a lot of growth potential.

    Cons

    Used to have a much more small company feel but is increasingly becoming more corporate.


  3. Helpful (3)

    Growing and learning

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Analyst in Charleston, SC
    Current Employee - Business Analyst in Charleston, SC

    I have been working at Benefitfocus

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Growing company with friendly workforce. Challenging, but some opportunities for advancement.

    Cons

    Very limited recognition or reward. Annual salary reviews and minimal promotion opportunities provide low incentive to perform well or reap any benefits based on performance. Salaries are not shared and there is a vast disparity between pay and performance.

    Advice to Management

    Increase transparency and communication. Develop and share a salary schedule/job band structure and reevaluate how/when performance is recognized and rewarded. And reevaluate benefits and maternity leave - most other companies provide more time away and better benefits for their associates who start a family. Current benefits are lacking.


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  5. Account Management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Benefitfocus full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great culture, incentives. Wouldn't ever consider leaving the company. They truly try to take care of their employees.

    Cons

    Long hours, heavy workload, low salary. Even with these, I wouldn't consider working anywhere else.


  6. Haven't had a bad day yet!

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Benefitfocus full-time (More than 3 years)

    Pros

    Work culture is great. There is a plenty of work to go around, so 40+ hour weeks are expected with most teams. Management is always open to feedback and is eager to implement any ideas that improve processes.

    Cons

    Honestly, nothing that would even come close to making me want to look for employment elsewhere. A lot of employees are recent college graduates with little to no work experience, so things can seem overwhelming at times.


  7. Benefitfocus

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Charleston, SC
    Current Employee - Anonymous Employee in Charleston, SC

    I have been working at Benefitfocus full-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    -great environment
    -realistic expectations
    -good friends and good culture

    Cons

    -minimal room for growth within dept


  8. Helpful (2)

    Manager, Production Configuration Services

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Charleston, SC
    Current Employee - Manager in Charleston, SC

    I have been working at Benefitfocus full-time (More than 3 years)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    great location, friendly co-workers, growth opportunity

    Cons

    low salaries, no life/work balance


  9. Great Company

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Benefitfocus full-time

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Wonderful culture, bright employees, strong leadership and executive team. Plenty of advancement opportunities.

    Cons

    Be prepared to work hard and put in well over 40 hours per week.


  10. Always changing, usually for the better

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Benefitfocus full-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great culture, great people. Having worked for 4 major companies over the last 25 years, Benefitfocus is unique with culture and willingness to help each other out. Everyone is focused on the customer and really making sure that things are working as they should. And the best thing is even when we make mistakes, we will fix it ---- we are not perfect but we want our customers to be happy. Things are always changing and Benefitfocus, usually for the better. And if you are not happy about a change, just wait....if it wasn't a good decision, it will change again and will be improved.

    Cons

    Hmmmm. I know most of us are working tons of hours. But I am not sure it is any different anywhere else.

    Advice to Management

    Keep the focus on both the external customers and internal customers. Communications needs to be a strong focus.


  11. Helpful (1)

    A pretty solid company to work for.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Test Manager in Charleston, SC
    Current Employee - Test Manager in Charleston, SC

    I have been working at Benefitfocus

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Good working environment. Fast paced software company that is growing rapidly every year. Many different positions that allow one to change to a better suited role.

    Cons

    Need to restructure their pay scale and have more visibility into a promotional ladder. Upper management seems detached from the day to day procedures.

    Advice to Management

    Need to restructure their pay scale and have more visibility into a promotional ladder



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