Benihana Reviews

Updated July 22, 2015
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2.6
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Steve Shlemon
16 Ratings

Pros
  • 50% discount; daily family meals (in 5 reviews)

  • 50% employee discount is also pretty cool (works on to-go orders too) (in 5 reviews)

Cons
  • Servers required to tip out regardless of tips made at table (in 3 reviews)

  • The tipping system needs to change as soon as possible (in 4 reviews)

More Pros and Cons

86 Employee Reviews

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  1. Helpful (1)

    Very fast-paced

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Host/Hostess in Dulles, VA
    Current Employee - Host/Hostess in Dulles, VA

    I have been working at Benihana full-time (Less than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    • Complimentary lunch on break • Free drinks all day, everyday • 50% Off after 3 months employment • Tip from to-go orders • Little experience required when starting • Control over seating and flow of customers • Friendly staff, especially your co-hosts/hostesses

    Cons

    • Extremely fast-paced! Too much to handle on your own • Expect ignorant customers • Servers will verbally attack you if not satisfied with their tables or if they are skipped on the rotation • Very loose, laid-back management • Working by yourself is common • Managers will sneakily hire you as host but try to change you to full-time busser—don't cave in! • Servers and chefs will call you names and mock you in Japanese, don't let it get to you • Again, angry servers will come after you, even in front of customers

    Advice to Management

    • Better training please! Please stop expecting perfect employees who are training each other off of their own knowledge of the position! • Don't expect new hosts/hostesses to do great their first time alone, people make mistakes! • Stricter management of server-host relations. We know how to do our jobs and do not need to be reminded by your servers.


  2. Very fun and a great learning experience but everybody needs to learn to work together.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Dishwasher in Beaverton, OR
    Current Employee - Dishwasher in Beaverton, OR

    I have been working at Benihana full-time (Less than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    50% off anytime i order free food and drink daily

    Cons

    No tips for dish and kitchen help. Some servers can be very rude.

    Advice to Management

    Love yall. Just help people wanting to progress to move up in different roles


  3. Bartender

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bartender in City of Industry, CA
    Former Employee - Bartender in City of Industry, CA

    I worked at Benihana part-time (More than a year)

    Pros

    You meet a lot of interesting people and was a bit laid back.

    Cons

    -Can get very busy and you get recked

    Advice to Management

    Hire more staff. You have a high turn over rate and there needs to be more organization.


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  5. Ok

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server in Fort Lauderdale, FL
    Current Employee - Server in Fort Lauderdale, FL

    I have been working at Benihana part-time (More than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Fast money . A lot of money in a period of time

    Cons

    Working lunch and making no money Having to tip share large amounts when you didn't get tipped in the first place New managers every week

    Advice to Management

    Don't just care about the chefs, the servers has bills too.


  6. Ehh!!!!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server/Bartender in Carlsbad, CA
    Current Employee - Server/Bartender in Carlsbad, CA

    I have been working at Benihana full-time (More than a year)

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Co workers are awesome. Fun. Everyone is friendly. Very accommodating. It's a fun environment to work at..

    Cons

    Unorganized. Everyone should be fair. Needs good governance. And sometimes the environment can very overwhelming and stressful..

    Advice to Management

    Get your things together. You need to be in the same page. Be professional. Don't be rude. And trust your employees


  7. Server

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Benihana part-time

    Pros

    Promotes from within, nice management, fun environment.

    Cons

    Schedule is inconsistent and based on seniority


  8. Helpful (1)

    Good Money

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server in Broomfield, CO
    Current Employee - Server in Broomfield, CO

    I have been working at Benihana

    Positive Outlook
    Positive Outlook

    Pros

    Being a server is the only place you can make money. I average $30 an hour.

    Cons

    40-50% tip out. Must haggle with managers sometimes if people give you a zero or otherwise bad tip. Otherwise you have to in essence pay for serving people. Keep in mind you only keep tips above 10%.

    Advice to Management

    We have a good manager.


  9. Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Fort Lauderdale, FL
    Former Employee - Anonymous Employee in Fort Lauderdale, FL

    I worked at Benihana full-time (More than 3 years)

    Neutral Outlook
    Neutral Outlook

    Pros

    Unique concept where team members especially the management team must be well trained.

    Cons

    Business her gravitated towards lower end of clientele.


  10. Its okay but the can do better

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Kitchen Helper in Peachtree City, GA
    Current Employee - Kitchen Helper in Peachtree City, GA

    I have been working at Benihana part-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    You can get health benefits if you was to get hurt or seriously hurt

    Cons

    They always throw food at people in the kitchen and they don't work they always talking and playing around


  11. Upper management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Benihana

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Not many pros to list really

    Cons

    Too many to list, need to have more structure and better training program for new managers.



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