Benihana Reviews

Updated August 27, 2015
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2.6
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Recommend to a friend
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Steve Shlemon
19 Ratings

Pros
  • 50% discount; daily family meals (in 5 reviews)

  • 50% employee discount is also pretty cool (works on to-go orders too) (in 5 reviews)

Cons
  • Servers required to tip out regardless of tips made at table (in 3 reviews)

  • The tipping system needs to change as soon as possible (in 4 reviews)

More Pros and Cons

90 Employee Reviews

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  1. Great

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in Scottsdale, AZ
    Former Employee - Server in Scottsdale, AZ
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Benihana part-time (More than 3 years)

    Pros

    You receive half off at Benihana and raw sushi. Make decent money every night and they also offer you benefits if you're full time

    Cons

    Customers can be very rude because the restaurant is located in Scottsdale. Sometimes the closing shift can suck and you have to be there really late

    Advice to Management

    Need a skilled manager with at least 5 years of experience


  2. Server

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Miami, FL
    Former Employee - Anonymous Employee in Miami, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Benihana full-time (More than a year)

    Pros

    I loved working at Benihana because the pay was good and the managers were competent and understood my needs as an employee

    Cons

    I didn't like having to clean up at the end of each shift I would have rather just left and never looked back

    Advice to Management

    Think about how you can better meet the needs of your employees and exceed them if possible because it would make for a better experience


  3. Helpful (1)

    Very fast-paced

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Host/Hostess in Dulles, VA
    Current Employee - Host/Hostess in Dulles, VA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Benihana full-time (Less than a year)

    Pros

    • Complimentary lunch on break • Free drinks all day, everyday • 50% Off after 3 months employment • Tip from to-go orders • Little experience required when starting • Control over seating and flow of customers • Friendly staff, especially your co-hosts/hostesses

    Cons

    • Extremely fast-paced! Too much to handle on your own • Expect ignorant customers • Servers will verbally attack you if not satisfied with their tables or if they are skipped on the rotation • Very loose, laid-back management • Working by yourself is common • Managers will sneakily hire you as host but try to change you to full-time busser—don't cave in! • Servers and chefs will call you names and mock you in Japanese, don't let it get to you • Again, angry servers will come after you, even in front of customers

    Advice to Management

    • Better training please! Please stop expecting perfect employees who are training each other off of their own knowledge of the position! • Don't expect new hosts/hostesses to do great their first time alone, people make mistakes! • Stricter management of server-host relations. We know how to do our jobs and do not need to be reminded by your servers.


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  5. Very fun and a great learning experience but everybody needs to learn to work together.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Dishwasher in Beaverton, OR
    Current Employee - Dishwasher in Beaverton, OR
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Benihana full-time (Less than a year)

    Pros

    50% off anytime i order free food and drink daily

    Cons

    No tips for dish and kitchen help. Some servers can be very rude.

    Advice to Management

    Love yall. Just help people wanting to progress to move up in different roles


  6. Bartender

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bartender in City of Industry, CA
    Former Employee - Bartender in City of Industry, CA

    I worked at Benihana part-time (More than a year)

    Pros

    You meet a lot of interesting people and was a bit laid back.

    Cons

    -Can get very busy and you get recked

    Advice to Management

    Hire more staff. You have a high turn over rate and there needs to be more organization.


  7. Ok

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server in Fort Lauderdale, FL
    Current Employee - Server in Fort Lauderdale, FL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Benihana part-time (More than a year)

    Pros

    Fast money . A lot of money in a period of time

    Cons

    Working lunch and making no money Having to tip share large amounts when you didn't get tipped in the first place New managers every week

    Advice to Management

    Don't just care about the chefs, the servers has bills too.


  8. Hostess

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Approves of CEO

    Pros

    Easy and fun nice staff

    Cons

    Busy cause you are always on your feet


  9. Helpful (2)

    Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Dallas, TX
    Former Employee - Manager in Dallas, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Benihana full-time (More than a year)

    Pros

    50% off on meals, and a decent salary

    Cons

    Corporate will make company changes at the drop of a hat. They also cater to a lower demographic that is prone to complain and expect you to please every guest while build sales. Their buildings are in constant need of repairs, and those repairs count against your bottom line, thus making it hard to bonus. HR LITERALLY RUNS THIS COMPANY! If you receive any HR complaints you can and will be terminated, no matter if it is by a guest or employee. Watch the RM's of this company, as they will manipulate you badly, and hold everything against you.

    Advice to Management

    Take back your company, and stop letting your HR department make all of your decisions. If you raised the bar just a little and stop giving in to any and every complaint you wouldn't need to squeeze so hard. Take an actual interest in your staff, and not just say that you are going to do it. Claiming that you care about your staff is one thing, showing and doing are another.


  10. Server

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Benihana part-time

    Pros

    Promotes from within, nice management, fun environment.

    Cons

    Schedule is inconsistent and based on seniority


  11. Ehh!!!!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server/Bartender in Carlsbad, CA
    Current Employee - Server/Bartender in Carlsbad, CA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Benihana full-time (More than a year)

    Pros

    Co workers are awesome. Fun. Everyone is friendly. Very accommodating. It's a fun environment to work at..

    Cons

    Unorganized. Everyone should be fair. Needs good governance. And sometimes the environment can very overwhelming and stressful..

    Advice to Management

    Get your things together. You need to be in the same page. Be professional. Don't be rude. And trust your employees



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