Benihana Reviews

Updated June 24, 2015
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2.5
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Recommend to a friend
Approve of CEO
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Steve Shlemon
16 Ratings

Pros
  • 50% discount; daily family meals (in 5 reviews)

  • 50% employee discount is also pretty cool (works on to-go orders too) (in 5 reviews)

Cons
  • Servers required to tip out regardless of tips made at table (in 3 reviews)

  • The tipping system needs to change as soon as possible (in 4 reviews)

More Pros and Cons

80 Employee Reviews

Sort: Popular Rating Date
  1. Good Money

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server in Broomfield, CO
    Current Employee - Server in Broomfield, CO

    I have been working at Benihana

    Positive Outlook
    Positive Outlook

    Pros

    Being a server is the only place you can make money. I average $30 an hour.

    Cons

    40-50% tip out. Must haggle with managers sometimes if people give you a zero or otherwise bad tip. Otherwise you have to in essence pay for serving people. Keep in mind you only keep tips above 10%.

    Advice to Management

    We have a good manager.


  2. Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Fort Lauderdale, FL
    Former Employee - Anonymous Employee in Fort Lauderdale, FL

    I worked at Benihana full-time (More than 3 years)

    Neutral Outlook
    Neutral Outlook

    Pros

    Unique concept where team members especially the management team must be well trained.

    Cons

    Business her gravitated towards lower end of clientele.


  3. Its okay but the can do better

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Kitchen Helper in Peachtree City, GA
    Current Employee - Kitchen Helper in Peachtree City, GA

    I have been working at Benihana part-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    You can get health benefits if you was to get hurt or seriously hurt

    Cons

    They always throw food at people in the kitchen and they don't work they always talking and playing around


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Upper management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Benihana

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Not many pros to list really

    Cons

    Too many to list, need to have more structure and better training program for new managers.


  6. Not worth it

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sever in Dallas, TX
    Former Employee - Sever in Dallas, TX

    I worked at Benihana

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Discount on food . Hours aren't to bad

    Cons

    65 percent of tips goes to sushi chefs , bartenders , busers . Only the old woman that have worked their for 20 years that make 15.00 hr plus tips make money


  7. WELL

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Atlanta, GA
    Former Employee - Anonymous Employee in Atlanta, GA

    I worked at Benihana

    Pros

    CO Workers. Making every guest feel special. The food. The reputation

    Cons

    People never tipped in the area i worked in . I also feel like they could be more particular about who they hired.

    Advice to Management

    Stop letting the servers run YOU


  8. Helpful (2)

    poor hiring practices for management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager
    Current Employee - Manager

    I have been working at Benihana full-time (Less than a year)

    Recommends
    Negative Outlook
    Recommends
    Negative Outlook

    Pros

    Great food and culture. Can be a really fun place to work. A great chef can make for an easy night.

    Cons

    NEVER enough manager. I was stuck working 60-70 hours a week. Only 3 managers to run a store doing 60k a week. No kitchen manager We only had 2 managers for over 2 months. At least 2 open to closes a week.

    Advice to Management

    Change marketing program. $30 off for your birthday brings out all the guests that want something for free. And that don't tip the servers.


  9. Not for everybody

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Benihana full-time

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Reputation, food, fun atmosphere, Nice facility and good repair and maintenance schedule

    Cons

    The reliance of tips on two key job positions, servers and chefs. High turnover, unskilled chefs and complaints that come with it


  10. Helpful (1)

    General Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - General Manager in Atlanta, GA
    Current Employee - General Manager in Atlanta, GA

    I have been working at Benihana full-time (More than 3 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Most of the locations are busy

    Cons

    Upper management going through too many changes


  11. server

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Benihana

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    benihana is real nice fresh food never frozen stuff. overall a decent restuarant would eat here with my kids. I love this place

    Cons

    honestly not all benihana's are cooked by asian people. you'd expect an asian guy to cook for you but, I got some mexican. heh stuff happens

    Advice to Management

    most restuaranat managers suck. I feel mind definitely did but, people arent' perfect. hirer more asians get some real chefs



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