Benjamin Moore Reviews

Updated March 24, 2015
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3.1
275 Reviews
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Michael Searles
151 Ratings

Pros
  • Free lunch when visiting corporate offices with that benefit (in 48 reviews)

  • As an employer BM has always been accommodating when it comes to work / life balance (in 15 reviews)

Cons
  • Senior management is run by one or two tyrants who have everyone running scared (in 14 reviews)

  • Upper management does not listen to their customers or employees (in 12 reviews)

More Pros and Cons

Employee Reviews

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  1. 4 people found this helpful

    The company has undergone drastic changes in the past 3 years all for the better.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Benjamin Moore full-time (more than 10 years)

    Pros

    Sales management actually cares about the employees and the dealers, something that couldn't be said when Denis Abrams was around.

    Cons

    Base pay could be more competitive and since the pension was canceled for long-term employees, the incentive to stick around has been removed. The "great" employees will leave for greener pastures and the mediocre and underachieving people will stick around.

    Advice to ManagementAdvice

    Stop listening to our HR department and do an independent study of compensation and you'll see that we are falling behind our competitors when it comes to pay. Value long-term employees more since they are the backbone of the company.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 12 people found this helpful

    Lost at sea

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Accounting in Montvale, NJ
    Former Employee - Accounting in Montvale, NJ

    I worked at Benjamin Moore full-time (more than a year)

    Pros

    Free lunch and nice environment

    Cons

    Too many levels of management. Managers hesitant about making decisions. When I was there, they had changed leadership, and the company seemed to be adrift.

    Doesn't Recommend
    Neutral Outlook
  3. 5 people found this helpful

    Field sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Benjamin Moore full-time (more than 3 years)

    Pros

    Good products and respected products
    Strong heritage

    Cons

    Long hours
    Business model too dependent on independent owners
    Lost market share

    Doesn't Recommend
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  5. 12 people found this helpful

    Your Happiness Depends on What Group You are In

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Benjamin Moore

    Pros

    The company growth plans are very optimistic and there is plenty of things to do to improve things. The people in general are nice and you can see that the CEO has that determination to really change the company for the better.

    Cons

    Your happiness or at least job satisfaction depends where you are. If you are in IT where I was then expect a very difficult and stressful work environment.

    The culture is very different that in other groups and in fact is is quite opposed to the one that the company generally advertises or was known for (at least since I was in the company for years before I left).

    There is no transparency, everyone is afraid of losing their jobs any day, IT leaders lack respect for its people. You can sense the general feeling of fear and the "i give up" attitude with everyone in the team. After I left, two of the CIO direct reports "left" and noone has any clue as to where the critical projects of IT really are. I've heard of late night shouting matches and it is obvious that the leadership in that area needs major improvement if not overhaul. I've been insulted myself several times.

    Advice to ManagementAdvice

    Consider reviewing the values of its management team vs what the company espouses. Seriously look at how IT is being ran. The company will only grow faster if it is led by great leaders who value people.

    Recommends
    Positive Outlook
    Approves of CEO
  6. 4 people found this helpful

    great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations Supervisor
    Current Employee - Operations Supervisor

    I have been working at Benjamin Moore

    Pros

    employed > 4 years and changes are fast as improvements to all facets are constant. best summation of why to work at Benjamin Moore is on a top ten list I found a few years ago during company research. This company does it right:
    10. Treat everyone unequally. The key is not to treat them equally; it is to treat them all fairly.

    9. Do not tolerate mediocrity. A-players don't have to or want to play with a bunch of C-players.

    8. Do not have dumb rules. Great employees want to have guidelines and direction, but they don't want to have rules that get in the way of doing their jobs or that conflict with the values the company says are important.

    7. Recognize outstanding performance and contributions. Behavior you want repeated should be rewarded immediately.

    6. Have fun at work. The workplace should be fun. Find ways to make work and/or the work environment more relaxed and fun, and you will have happy employees who look forward to coming to work each day.

    5. Keep your people informed. You've got to communicate not only the good, but also the bad and the ugly. If you don't tell them, the rumor mill will.

    4. Do not micromanage. Tell them what you want done and how you want it done. Don't tell them why it needs to be done and why their job is important. Don't ask for their input on how it could be done better.

    3. Develop an employee retention strategy. Employee retention deserves your attention every day. Make a list of the people you don't want to lose and, next to each name, write down what you are doing or will do to ensure that person stays engaged and on board.

    2. Do employee retention interviews. Wait until a great employee is walking out the door instead and conduct an exit interview to see what you could have done differently so they would not have gone out looking for another job.

    1. Make a good impression on new employees. Employees are most impressionable during the first 60 days on the job. Every bit of information gathered during this time will either reinforce your new hire's "buying decision" (to take the job) or lead to "Hire's Remorse."

    Cons

    accepting change and challenge may be difficult at times but can be very rewarding

    Advice to ManagementAdvice

    keep it up, we are all behind making Benjamin Moore the best company in the U.S.

    Recommends
    Positive Outlook
    Approves of CEO
  7. 1 person found this helpful

    A challenging environment where you are rewarded for extra effort and taking chances as long as you follow the rules.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service in New York, NY
    Current Employee - Customer Service in New York, NY

    I have been working at Benjamin Moore

    Pros

    Forward thinking company with a focus on the customer first and profits a close second. Dedicated to quality

    Cons

    Do not always ask advice of all employees on potential changes. this leads to repeating mistakes of the past

    Advice to ManagementAdvice

    Understand who the players are in any area of change and get their input before changing. You can still go the direction of your choice, but by asking for opinions it will lesson the bu,ps alog the way or at least lesson the surprises.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  8. 9 people found this helpful

    Really need to change their ways

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Benjamin Moore full-time

    Pros

    The staff level people have wonderful personality and try to stay as optimistic.

    Cons

    There was a huge layoff causing a lot of the people that stayed to continue to be bitter & sarcastic. All management & upper management have visions but no plans to assist on how to achieve those visions. This is unfair, confusing and frustrating for all those staff people.

    Advice to ManagementAdvice

    Upper Management should come up with a clear plan and share with staff to accomplish.

    Doesn't Recommend
    Negative Outlook
  9. 10 people found this helpful

    Amateur management and culture of blame yields poor results

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager in Montvale, NJ
    Former Employee - Manager in Montvale, NJ

    I worked at Benjamin Moore full-time

    Pros

    There's free lunch to keep employees in the building, mostly decent co-workers to spend time with, and it's a pretty nice work space. All window dressing.

    Cons

    Management is awful at all levels, as the culture of blame and micromanagement yields poor results by design. Employee morale is awful, and important decisions are made by people who don't understand their impact, and who haven't had a new idea in decades.

    Advice to ManagementAdvice

    Trust the people you hire, and learn from their experience instead of making decisions that will be regretted later. Stop using raised voices and snappy comebacks as a management tool. What's awful is that as business improves management will be rewarded - but this is more because of increased investment rather than good management on the operations end.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  10. 12 people found this helpful

    CAO running the company. CEO just a figure head.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Benjamin Moore full-time

    Pros

    Any pros that existed @ BM have disappeared over the past two years.

    Cons

    CAO making all decision to internally run the company. CEO stands back, takes customers out to dinner, and then promotes his staff so he can continue to be out to lunch.

    Advice to ManagementAdvice

    Searles(ceo) retire you got your relocation, 17 months pay. But before you leave promote your entire staff once again as all the problems are not on your staff but rank and file employees. Also on the way out give your stafft another 30-50% bonus once again. the CAO will take over and fire the entire company. What a joke.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 10 people found this helpful

    Worst working experience EVER!!!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Manager in New York, NY
    Former Employee - Sales Manager in New York, NY

    I worked at Benjamin Moore full-time (more than 8 years)

    Pros

    The only "pro" worth mentioning is the team of co-workers who essentially ban together as friends & family. This might only be in part because all Benjamin Moore workers are in the same boat...Unappreciated!!!!!!!!!!

    Cons

    The biggest "con" is the mistreatment & lack of appreciation of all workers from lower management down. No matter how much success achieved or hard work ethic shown....it goes unnoticed!!! Any &. All bonuses promised for success in achieving your goals are somehow "never received" (bunch of thieves). The management of corporate up to Michael Searles (CEO) receives hugh salaries & bonuses because of the hard work & dedication of these employees. While these long time employees are being laid off & the constant stealing of workers bonuses after over achieving All their sale goals & commitments...again theres only one word that can describe "UNAPPRECIATTED". I don't know who is calling all the shots & is in charge of the decision making of BM but there is no sort of direction in this once respected company. I only hope Mr. Buffet realizes what events are taking place & if it starts with him should reconsider the "Core Values".

    Advice to ManagementAdvice

    Refind "The Foundation" & "Core Values" of this once respected company in order to achieve success. Acknowledge the employee...Appreciate the employee....Reward the employee...

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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