Benjamin Moore

www.benjaminmoore.com

Benjamin Moore Reviews

Updated January 20, 2015
Updated January 20, 2015
265 Reviews
3.1
265 Reviews
Rating Trends

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Michael Searles
144 Ratings

Review Highlights

Pros
  • Free lunch when visiting corporate offices with that benefit (in 48 reviews)

  • As an employer BM has always been accommodating when it comes to work / life balance (in 15 reviews)


Cons
  • Senior management is run by one or two tyrants who have everyone running scared (in 14 reviews)

  • Upper management does not listen to their customers or employees (in 12 reviews)

More Highlights

Employee Reviews

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  1. 2 people found this helpful  

    Recent Reviews

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Benjamin Moore full-time

    Pros

    Overall a good company with stability.

    Cons

    A few "old timers" who like to live in the past and whine about the future.

    Advice to ManagementAdvice

    The recent posts about the CIO and CAO couldn't be more wrong and clearly written by the ill-informed. (1) The outsourcing was never a cost reduction measure and it happened a year ago. It's time to move on and stop complaining. (2) Every ERP implementation is challenging and ours is no different. (3) The CEO is no dummy. To say people have him fooled or are "appeasing" him is laughable. (4) It is obvious to those of us involved exactly who is posting commentary about IT and doing so without facts! (yes, it is the SAME person for all of the recent posts-- one bad apple….)

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Good company to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Benjamin Moore

    Pros

    Training and opportunities for new employees

    Cons

    Unstable upper management leaving tension on employees

    Advice to ManagementAdvice

    Listen to employees who are in contact to customers.

    Recommends
    Positive Outlook
    No opinion of CEO
  3. 7 people found this helpful  

    Employees have lost faith in empty suit CIO.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Benjamin Moore

    Pros

    IT is barely functioning under the current CIO. At least we can take orders and ship paint with old software. See below what has happened in last 18 months and the results.

    Cons

    1. Outsourcing a joke. No cost savings.
    2. 50% IT response rate vs. 2 years ago.
    3. CIO afraid to move the IBM hardware to Atos for fear of shutting the company down.
    4. CAO and CIO playing with budget figures to appease the CEO. CEO in the dark.
    5. CIO hired directors putting forth unneccsary IT projects as the the only project that matters is the ERP installation. Proving my job is necessary routine.
    6. ERP installation will cost twice as much as originally budgeted. Yes it will get in with double the time. CIO and CAO should be held responsible for this failure and cost.
    7. Most phones still do not work well in the building. A joke after $100k attenna.
    8. IT constant shuffle of new IT employees over and over again shows departments incompetence.
    9. CIO has never been in the trenches for a new ERP system and is basically lost.
    10. CIO comes from a background that is consultant heavy and this is his only competance. Lost otherwise.

    Advice to ManagementAdvice

    The whole company knows this and the CEO must turn some of his attention to replace the incompetence that is being paid over $230,000 and will cost the company another 2-3 million.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
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  5. 7 people found this helpful  

    Great products, poor leadership

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Benjamin Moore

    Pros

    Easy product to sell, great perks and benefits.

    Cons

    Middle and upper management is horrible, high turn over at executive level. On boarding and training is non existent.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    great place to gain knowledge and sharpen skills

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Tax Accountant in Montvale, VA
    Current Employee - Tax Accountant in Montvale, VA

    I have been working at Benjamin Moore

    Pros

    free lunch, nice coworker, good benefits

    Cons

    little or no career growth opportunity for young employees

    Advice to ManagementAdvice

    give young employees more career advancement opportunities

    Recommends
    Positive Outlook
    Approves of CEO
  7. 12 people found this helpful  

    no more free lunch

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Montvale, NJ
    Current Employee - Anonymous Employee in Montvale, NJ

    I have been working at Benjamin Moore

    Pros

    Well the number one pro has just been eliminated - no more free lunch. It's a job - not a career for most of us.

    Cons

    In IT turnover is constant - either the new hires are incompetent and fired or stressed out and quit and long time employees transfer out if possible and the rest of us just hang in there and try to make lemonade out of lemons.

    Advice to ManagementAdvice

    It's a shame that so much good talent was let go in favor of outsourcing. With some training and system upgrades the service levels would be much better and users happier - probably would have cost a lot less also. The last 6 months the systems and applications have had more down time that the last 10 yrs put together.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  8. 10 people found this helpful  

    Mike (CEO) congrats on the new CMO. Now all that is missing is a LOYAL CFO.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Benjamin Moore

    Pros

    Mike is working to cement his senior staff that is well respected within the company.

    Cons

    Need a CFO therefore eliminating the CAO role. The CAO is depised by 99% of the rank and file due to her elimination of hundreds of loyal BM employees, making financial employees reapply to their jobs and overall ego and I am better than you attitude. Mike just ask your staff, not HR, she hired her, for the truth. If Tracy, CHairman, is considering her as the next President she is dead wrong. She would be better off finding another women to run the company. Every department fears for thier job with that women. She considers herself above the company.

    Advice to ManagementAdvice

    Mike do the right thing tell Tracy the truth about the CAO and then hire a LOYAL CFO. One you can trust. We will love you for it.

    Recommends
    Negative Outlook
    Approves of CEO
  9. 8 people found this helpful  

    Company doesn't get it!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Representative
    Former Employee - Sales Representative

    I worked at Benjamin Moore

    Pros

    Compensation and benefits - nice customers

    Cons

    Managers that are lazy and unprofessional. New CEO every couple of years. No support Communication is pititul from every channel corporate to managers and managers down. They look at the retailers who carry the products as the enemy and never work to nurture those relationships.
    Customer complaints are seldom resolved to to lack of interest from the managers to solve any issues. People choose other paint brands because of ease of purchase, retailer locations, and better customer service. Employees are encouraged to embelish on goals so the managers can look good to corporate. Competitors know how to go to market. Benjamin Moore has no clue and gets worse by the year. Run, don't walk from this company.

    Advice to ManagementAdvice

    Stop forcing change so often on your retailers. They do not feel appreciated and will go as many have to carrying a different product line. Get some managers that have management skills and that care about their people and sales instead of throwing people under the bus and just caring about the next good place to eat on the company expense.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10. 14 people found this helpful  

    CIO buys more time with recent firings

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Benjamin Moore

    Pros

    Company still running on old software on in house IBM hardware. Thank goodness.

    Cons

    CIO takes action to deflect late implementation of new ERP software by letting go ERP leaders and therefore blaming millions more in additional cost on others rather than himself. Does not the buck stop with the CIO in the company? We all think it should. Basically this has become a back office implemtation worth millions which will do absolutely zero to help sales, marketing, dealer loyalty, and dealer service levels. Except it will hurt the bottom line. Well the financial information may come in a pretty new report format.

    Advice to ManagementAdvice

    CIO should be held responsible for millions in additional costs. Here comes another consulting company!

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  11.  

    My experience with Benjamin Moore was amazing. Great pay and OT always available to all.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Order Picker in Clifton, NJ
    Former Employee - Order Picker in Clifton, NJ

    I worked at Benjamin Moore full-time (less than an year)

    Pros

    Inside if a warehouse in winter. Very demanding work but worth it and work life balance is amazing weekend off .

    Cons

    Not really anything bad I can say. I had transportation issues that's why I had to leave.

    Advice to ManagementAdvice

    Management was great. They made the environment very easy to work in and they were on the floor with us most of the time.

    Recommends
    Positive Outlook
    No opinion of CEO

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