Berklee

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Berklee Reviews

Updated August 18, 2014
Updated August 18, 2014
28 Reviews

3.4
28 Reviews
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Berklee President Roger H. Brown
Roger H. Brown
20 Ratings

Employee Reviews

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  1.  

    Great to students. Great to work with- pays well for on campus jobs.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Admissions Recruiter  in  Boston, MA
    Current Employee - Admissions Recruiter in Boston, MA

    Pros

    -Great environment.
    -Lots of individuality
    -Flexible hours
    -Passionate people
    -Pay is great
    -Love of music is a huge plus
    -Opportunity to interact with students and outside guests a lot

    Cons

    The biggest challenge working here comes down to communication, I think. Each department functions very well within itself, however when other depts. need help or contact from another- things can get kind of confusing. Other than that, it's a great job!

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Great benefits, a bit disorganized

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Administrative Assistant  in  Boston, MA
    Current Employee - Administrative Assistant in Boston, MA

    Pros

    Great benefits, flexibility, wonderful community. Many opportunities to volunteer for events like commencement, which are a great way to meet people AND usually come with a stipend. Wonderful work-life balance.

    Cons

    Meetings often start late. There's not a lot of consistency across departments. Some processes are inefficient and confusing. Some managers want to run things like a corporation, leading to frustration and sometimes unreasonable demands.

    Advice to ManagementAdvice

    Understand the limitations of what your underlings can be expected to provide at a moment's notice.

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    Enjoyed my work experience here!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Admissions Administrative Assistant  in  Boston, MA
    Former Employee - Admissions Administrative Assistant in Boston, MA

    Pros

    The work environment was laid back. I got to work with a lot of creative people and help out at numerous events. The work-life balance was great: there was no pressure to work over-time. Staff was very supportive of each other, I enjoyed all of my co-workers.

    Cons

    I didn't have any issues while working here. Since this a popular and highly ranked school, you sometimes have to deal with politics.

    Advice to ManagementAdvice

    Be sure to direct employees with effective communication

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Inspiring work environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Co-workers are positive and creative and show their appreciation to each other often.

    Cons

    Not enough communication and coordination within the college.

    Advice to ManagementAdvice

    Get to really know each department, how it works, and what are the challenges.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Great musical legacy, good work/life balance, mediocre planning and management.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Boston, MA
    Current Employee - Anonymous Employee in Boston, MA

    Pros

    A love of music, laid back, casual atmosphere. Work/life balance is generally very good, but could be even better with improved project planning. Benefits are good, lots of time off.

    Cons

    People who have been here for 10 years or more are routinely at odds with folks who have worked in other businesses recently and have more organizational, strategic, and process experience. Morale is an issue, there's an undercurrent of eye-rolling and some political struggles.

    Neutral Outlook
    No opinion of CEO
  7.  

    The worst IT Operations Department I've ever seen

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Days off and vacation. The college closes for several reasons during the year. Lots of different types of tech. It's in Boston and close to the T

    Cons

    You will get paid more elsewhere. You will work with more talented people elsewhere. Turnover in ITOPS is high. Systems team consists of mostly Jr. Admins. Not hard working. Management knows little of what their teams do. They don't and have not used industry best practices. Budgets are low and limiting. Lots of silo's and team members all work on different things. Meetings will take up your (and your teams) time making your team less effective. System admins are mostly ticket jockeys. Telecommute discouraged. The culture often dictates that as soon as you get a worthwhile teammate they will find a way to leave for a place where they are valued, leaving you with all their work and none of their skill. No process adherence or compliance in the few cases where there are processes to follow. Hard work and above average performance is not rewarded. Lazy and low performing team members are not held accountable.

    Advice to ManagementAdvice

    Get some Managers and Directors who have a proven track record with performance in an IT shop. Recognize and reward top performers/talent. People are aware of the failures, but stay because the failures will never lose them their jobs. The institution would benefit from the proper execution and adherence to a set of policies and procedures.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8.  

    Wonderful place to work, especially the customer service department!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Online Student Advisor  in  Boston, MA
    Former Employee - Online Student Advisor in Boston, MA

    Pros

    Forward thinking, very dedicated staff, and all of the believe in the vision of Berklee and higher education online.

    Cons

    Some of the managers have very big egos and often refuse to compromise. Human resources can also be very difficult to work with.

    Advice to ManagementAdvice

    Be more willing to assist your employees in their growth rather than stifling it with preconceived notions.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Ok

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Director  in  Greenwich, CT
    Current Employee - Director in Greenwich, CT

    Pros

    Work /life balance is bad

    Cons

    Long hours are the rule.

    Advice to ManagementAdvice

    Longer hours

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10.  

    Worked full-time for 4 years until re-organization

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Boston, MA
    Former Employee - Anonymous Employee in Boston, MA

    Pros

    Good pay and benefits, pleasant work environment

    Cons

    Difficulty with departmental advancement and challenging with organization advancement

    Advice to ManagementAdvice

    Offer in-house advancement

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    Higher education, musicians, and a corporate environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Boston, MA
    Former Employee - Anonymous Employee in Boston, MA

    Pros

    You will make lifelong professional and personal relationships. Excellent benefits - healthcare, 401K, generous time off. Exposure to learning, students, and music. Many employees are deeply involved in helping students and volunteering. Not strictly conservative in professional attire. Managers encourage work/life balance.

    Cons

    Large corporate environment means change takes a long time or not at all. Management takes a top down approach. Some non-managerial employees feel managers get all the perks. Can seem political.

    Advice to ManagementAdvice

    Be more flexible. Encourage and implement ideas from non-managers.

    Recommends
    Approves of CEO

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